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Worldwide Ticketcraft has a rating of 4.1 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Worldwide Ticketcraft ranks 144th among Printing sites.
Very easy to use system! great customer service and local! I look forward to working with them in the future!
We have been purchasing from WorldWide Ticketcraft for many, many years. Previous experiences were smooth and although I understand there was a merger, having all of our information lost was frustrating. The ticket proofs I received were also impossible to read due to low quality. The school purchase process was also complicated, having to order online but email a PO.
It was a very good. Creating my tickets was very easy. I had some technical problem but the company's IT representative looked into the problem, fixed it and got back to me with the problem fixed the next day. It was less than 16 hours. Kudo's for the fast turn around and great customer service.
It would be AMAZING to have a template so that we could just change a color and the date for shows that have a run rather than one-night-only events. I'm a teacher who kept getting interrupted, and it was time-consuming and more difficult to make my own template than just change the couple of things for each night of the show.
It would be nice if your credit card form specified which security number it wants for American Express cards. And, I could not find shipping options. Other than that, all good.
I think the site is Great! User Friendly, a variety of options to choose from, and very affordable. The perfect combo for schools, small businesses, and individual professional needs. Thank you!
I had a hard time sorting out how to provide separate billing and shipping addresses on this order - still not sure I did get you both, but the order went through, so I guess we're ok.
I have used you guys for the past 5 years for my children's theatre company tickets, but good grief! You no longer offer "general seating" DIY and I had to finagle the "general admission" to get the info on a computik. Then information wasn't remembered from tix to tix (different days/times) and each one was a big do-over! Aaagh! Took me SO LONG I missed your 2:00pm cut-off by 5" (and four days if you count when I first started this whole thing) Quite frustrated. Will chill out, see how long it takes the tix to arrive and mull over using you in the future.
I am surprised by how much shipping of 1 pack of Chinese raffle tickets costs. We are a small team of 7 doing a basket raffle at our Relay for Life and didn't anticipate this expense :-(
would like a "copy" function when designing multiple items with minor differences. This would speed up the time it takes to produce the multi item orders.
Your Customer Service Team members that assisted me were great help. I made an adjustment online and your system was fairly easy to navigate. Great Experience.
I am always happy with designs and quality of the tickets we purchase. I love that there are new choices each year and always find something to fit our "theme."
Average for my experience. Product information on website was incorrect, but customer service was quick to research and get me accurate information .
WE HAVE BEEN LONG TIME CUSTOMERS AND IT IS VERY DISAPPOINTING THAT YOU CAN LONGER HAVE A CUSTOMER REPRESENTATIVE ASSIST YOU WITH YOUR TICKETS WITHOUT PAYING A MAJOR FEE TO DO SO. YOUR DO IT YOURSELF AND ONLINE ORDERING IS VERY A LONG PROCESS AND VERY DIFFICULT. IT IS VERY DISAPPOINTING TO ALSO HAVE OUR ORDER SCREWED UP THE PAST TWO YEARS BECAUSE THE WRONG AUDITORIUM SEATING CHART WAS USED. WE ARE HOPING THAT THIS YEAR WILL BE BETTER!!! THE PRICING IS ALSO VERY EXPENSIVE!
Quick and easy to follow. Misprint on website, though. When choosing ticket quantity and color, it reads 500 for set price, but in quantity selection bar it reads packs of 1000.
I love your ticket printing service! The ticket design portion of your website is a bit difficult to manage though. Upgrades in the functionality of that area would be greatly appreciated,
excellent website...easy to order. Please do not apply sales tax to our order #*******, as we are a 501(c)3 tax exempt organization. Will gladly provide federal and state NFP documents
It seems the site always go backward or I have to redo something I have already done. example it took me 45 minutes to make 2 tickets because I ended up doing them twice.
I am not a computer graphic designer and try to do my best with your website. I appreciate the attention from your staff to help me make the best looking ticket and stay within our tight budget.
Very easy to navigate and make changes, using reserved seating was less complicated than originally thought and when I did have questions staff was very friendly and helpful. *****5 stars!
Easy and always rewarding! Remember though, a previous order somehow arrived with a double perf.. We were able to "roll" with them but please be sure these are single perfs.. Thanks!
Once I called for help, the help I received from both people I spoke with was awesome. But the website is clunky: difficult to recall past orders, keep items in the saved folder for future etc.
The website is slow and confusing at times. I needed to call customer service twice while placing my order online. The customer service reps were very helpful and apologetic.
CREATING TICKET WAS A SLOW PROCESS, HAVING TO RESTART IMAGES OVER FROM TOP OF LIST WAS FRUSTRATING. UPLOADING IMAGES WAS A LITTLE DIFFICULT TO NAVIGATE WHERE I WANTED THEM MOSTLY BC OF THE EXTRA LAYERS...CONFUSING.
Had a few problems with your website...but once I spoke with someone and she walked me through the website and everything went through. I was fine after that.
Creating the ticket was painless, even for a non techie like myself.
Calling into CS was also a pleasure. A live person answered and assisted me right away....
The website is exactly intuitive. I also have to remember how to update quantities, LOL. There should be an update button rather than having to guess at the customize button again
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Worldwide TicketCraft is a manufacturer of reserved seating and point of sale tickets, season books, wristbands, roll tickets, coupon books and raffle tickets. We provide discounts and inexpensive ticket solutions. Custom printed Single tickets. Cheap,...
Located in Fort Smith, Arkansas, Worldwide Ticketcraft is a customer-focused, service-driven leader in the ticket design and printing business. Since opening our doors in 1999, we've served regional, national, and international customers of all sizes and industries.
In January 2006, Worldwide Ticket and Label acquired New York based, Ticketcraft, Inc. and merged both companies to form Worldwide Ticketcraft. The company produces hundreds of millions of thermal and digital products each year, including reserved seating, point of sale, season books, and predesigned tickets.
In July 2017, Worldwide Ticketcraft was acquired by Weldon, Williams & Lick, Inc. and now operates as a division of WW&L. The combination of our skills, knowledge and experience, we will make a lasting impression on our customers. Trained in operating state of the art equipment, utilizing a management team that is committed to excellence, and providing well-trained employees in every area of the company, we will continue to be a print industry leader.
We are happy to assist. Thanks for your business, Michael.