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Worldwide Ticketcraft has a rating of 4.1 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Worldwide Ticketcraft ranks 144th among Printing sites.
Very easy to use system! great customer service and local! I look forward to working with them in the future!
We have been purchasing from WorldWide Ticketcraft for many, many years. Previous experiences were smooth and although I understand there was a merger, having all of our information lost was frustrating. The ticket proofs I received were also impossible to read due to low quality. The school purchase process was also complicated, having to order online but email a PO.
Your website is very easy to navigate! I always know exactly what I am ordering. The product always arrives in a timely manner, and the price is great for a non-profit.
Your site is really easy to work with. I could suggest finding a way to upload the seating chart for reserved tickets right on the site when you place the order to make it even easier.
Ordering was quick - had to call 2 times today to make sure I would receive overnight order - woman who answered the phone was very curteous and professional and answered all my questions.
Differentiating between the shipping and billing address was confusing. The page where the order is processed should reflect both so the customer is confident in case the addresses are different.
Thank you for your excellent site and great customer service! Our organization has been ordering from you for several years and have been extremely happy with all aspects of service.
your website is infuriating! It kept telling me there was no shipping address when clearly, there was! I had to re-edit and re-submit my address in order to get it to work
Very simple to shop for what I was looking for on their website! All the details were listed on the product page. Having the printer compatibility was great too!
Site is a bit buggy. Sometimes clicking on a button brings up the dynamic snippet as a new page rather than updating the current page. Slow page load times.
Website said color I wanted was out of stock. Called offices and very helpful associates explained website was not current. He double checked and infact my desired color was in stock!
I had to resubmit the entire order because it kept saying 1 item was missing a shipping address. I only had one order and it DID have a shipping address. Very annoying.
I am unhappy to see that the shipping charges are almost 50% of the cost of the item I purchased.
Next time I order I may have to look for another company.
I can't believe how easy this was!
Kelly Mellert was helpful and kind when I called for more information.
Now I see why Point Loma Nazarene University loves you folks!
Thank you!
Rachel M.
Everyone that I communicated by email with was very friendly and helpful. I wasn't happy that I had to delete and recreate my tickets after our tax exempt status was updated.
The shipping fees are high, and I would have liked a tracking number sent so I knew when I would recieve my order. Other than that, the people I have spoken to are nice.
I like your products but your website seemed to be having trouble today. It wouldn't add my items to the cart. it took a few tries to get it to process.
New website is great. I'm talking about your customer service and Martha who is your representative. I had to tell her my credit card literally 10 times. Someone else had to call and ask my because she couldn't understand me. She is very rude and seems very clueless. I requested white GT002 which I've been reordering for about 3 years now. My order was completely wrong. I received blue ones, green ones, yellow ones and a few white ones. 3000 of them were also the wrong size and about an inch shorter in length.
In this error my business has to halt for 3 days, she wouldn't expedite my package. She wanted to send back the error tickets back on my dime, when it was your company's fault in the first place. I spoke with her that shouldn't be.
Regardless, her communication is terrible to the customer. I felt taken in this error I'm losing money for 3 days in not being able to have these tickets. I have not been even compensated in the slightest. This will be my last order with you guys unless you fix this issue asap.
Always a great experience! It's easy and fun to design the tickets, have used Worldwide for many years for all our concert ticket needs.
Great customer service, and I know someone in the office is checking my order for me and making sure it will be correct.
There's great ease of moving, modifying and controlling the custom set-up...and it was fun! We will use you again and tell others too.
We would like it if there was a little more info on each ticket stock - specifically what printers they are each compatible with.
Very helpful with your orders when I asked if you could make some changes it was no problem. Followed up with phone calls.
i am having a hard time trying to add a shipping address it is ******* west midway road fort pierce fl *******
Since I am buying tickets for a non-profit I had lots of extra questions. They were always quickly and thoroughly answered!!!
It would be nice if you could save a template and be able to only adjust dates for multiple day orders.
It was frustrating that I could not update my quantity prior to checking out without starting my design from the beginning.
Gain trust and grow your business with customer reviews.
Worldwide TicketCraft is a manufacturer of reserved seating and point of sale tickets, season books, wristbands, roll tickets, coupon books and raffle tickets. We provide discounts and inexpensive ticket solutions. Custom printed Single tickets. Cheap,...
Located in Fort Smith, Arkansas, Worldwide Ticketcraft is a customer-focused, service-driven leader in the ticket design and printing business. Since opening our doors in 1999, we've served regional, national, and international customers of all sizes and industries.
In January 2006, Worldwide Ticket and Label acquired New York based, Ticketcraft, Inc. and merged both companies to form Worldwide Ticketcraft. The company produces hundreds of millions of thermal and digital products each year, including reserved seating, point of sale, season books, and predesigned tickets.
In July 2017, Worldwide Ticketcraft was acquired by Weldon, Williams & Lick, Inc. and now operates as a division of WW&L. The combination of our skills, knowledge and experience, we will make a lasting impression on our customers. Trained in operating state of the art equipment, utilizing a management team that is committed to excellence, and providing well-trained employees in every area of the company, we will continue to be a print industry leader.
