• Worldwide Ticketcraft

Worldwide Ticketcraft

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Overview

Worldwide Ticketcraft has a rating of 4.1 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Worldwide Ticketcraft ranks 144th among Printing sites.

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How would you rate Worldwide Ticketcraft?
Top Positive Review

“Very easy to use system!”

Jeffrey T.
5/4/20

Very easy to use system! great customer service and local! I look forward to working with them in the future!

Top Critical Review

“We have been purchasing from WorldWide Ticketcraft...”

Martha P.
1/30/18

We have been purchasing from WorldWide Ticketcraft for many, many years. Previous experiences were smooth and although I understand there was a merger, having all of our information lost was frustrating. The ticket proofs I received were also impossible to read due to low quality. The school purchase process was also complicated, having to order online but email a PO.

Reviews (181)

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customer service (23)
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Deb G.
1 review
0 helpful votes
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September 26th, 2017
Verified purchase

Have been doing business with your company for years - Always a pleasure designing tickets, working with staff and smooth transactions! Thanks!

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Maia V.
1 review
0 helpful votes
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February 27th, 2019
Verified purchase

Since I am buying tickets for a non-profit I had lots of extra questions. They were always quickly and thoroughly answered!!!

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Greg S.
1 review
0 helpful votes
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February 27th, 2020
Verified purchase

Kelly is the best. She is always courteous and helps me with my orders no matter how large or small.

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Kelly M. – Worldwide Ticketcraft Rep

Thanks, Greg. We appreciate your feedback and look forward to our next opportunity to work with you!

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Kraig M.
1 review
0 helpful votes
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September 26th, 2017
Verified purchase

Ticketcraft is easy to use and gives my shows a professional look from the very beginning of the customer's experience.

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Jeffrey T.
1 review
0 helpful votes
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May 4th, 2020
Verified purchase

Very easy to use system! great customer service and local! I look forward to working with them in the future!

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Doug M.
1 review
0 helpful votes
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March 7th, 2018
Verified purchase

Speedy and efficient. Appreciate especially tax-exempt info provided in red type! We are a nonprofit organization, and this really helps.

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Kimberly L.
0 reviews
0 helpful votes
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October 17th, 2017
Verified purchase

Your site has the best prices, but each year I need to order a different color bc the color we chose prior is always out of stock.

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H P.
1 review
0 helpful votes
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March 26th, 2019
Verified purchase

using the on-line ordering process was very confusing and had to be re-done many times to get it right.

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Joe H.
1 review
0 helpful votes
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May 11th, 2015
Verified purchase

it seemed new and better/easier than before.
I'd like an option to use my first design or an old design as a template for additional tickets.

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Eric T.
4 reviews
0 helpful votes
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July 4th, 2017
Verified purchase

The staff has been easy to work with especially when it comes to seating charts for reserved tickets.

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Leigh R.
1 review
0 helpful votes
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October 17th, 2018
Verified purchase

I spoke with Kelly several times throughout the day today, and she was absolutely wonderful to work with.

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Mary R.
11 reviews
1 helpful vote
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July 7th, 2017
Verified purchase

efficient - got our order right. Even called to confirm if changing colors was OK to get all different numbers we needed for our benefit event.

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Missy F.
2 reviews
0 helpful votes
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January 30th, 2017
Verified purchase

Ease between screens while recreating/reordering my tickets was a teeny bit hard until I got the hang of it. The rest was easy! Thank you.

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Joey K.
1 review
0 helpful votes
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November 27th, 2018
Verified purchase

I had a couple problems with the DIY software, but Kelly Mellert and Tom Lemley were great at helping solve the problems as quick as possible. Thank you!

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Marissa E.
1 review
0 helpful votes
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July 12th, 2019
Verified purchase

Excellent! I had many questions and your online chat support was VERY quick and helpful with everything!!

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Cheryl L.
4 reviews
0 helpful votes
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January 23rd, 2017
Verified purchase

Updating and saving was sometimes slow and cumbersome. Otherwise I feel very happy with the shopping experience.

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Allyson S.
1 review
0 helpful votes
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May 7th, 2015
Verified purchase

The website froze a few times, but overall I was able to get my wristbands ordered. I would like a more affordable shipment option.

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ENEDINA A.
1 review
0 helpful votes
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June 12th, 2017
Verified purchase

I probably would have given 5s, but I don't like this coming up and being forced to answer these questions!

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Marva R.
1 review
0 helpful votes
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January 24th, 2015
Verified purchase

I have been ordering tickets from you for five years now and I am totally impressed with your new website and the bonus features you have included with the DIY tickets.

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cody k.
1 review
0 helpful votes
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April 3rd, 2018
Verified purchase

fantastic, tamica (forgive the spelling if wrong) was a wonder help, and was very fast at getting me answers!

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Anna F.
0 reviews
0 helpful votes
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July 14th, 2017
Verified purchase

on line site was pretty easy to do my own editing and order. Cant wait to see the quality and printing job performed.

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Chris R.
1 review
0 helpful votes
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March 28th, 2018
Verified purchase

the editing of Numbers needed has too many steps. You should have school paper work on File if we have used you before.

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Robin H.
1 review
0 helpful votes
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April 18th, 2019
Verified purchase

don't typically use fax any more, so surprised that no fax supplied was what was holding me up in completing the order.

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Linda M.
1 review
0 helpful votes
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February 9th, 2018
Verified purchase

Had to call over the phone and the people were very helpful. Shipping costs are relatively high especially for ground shipping though.

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Ingrid B.
1 review
0 helpful votes
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November 13th, 2016
Verified purchase

Rather difficult to navigate site, looking for simple FAQ's regarding multiple days of event and how to send customized spreadsheet.

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From the business

Worldwide TicketCraft is a manufacturer of reserved seating and point of sale tickets, season books, wristbands, roll tickets, coupon books and raffle tickets. We provide discounts and inexpensive ticket solutions. Custom printed Single tickets. Cheap,...

Business History

Located in Fort Smith, Arkansas, Worldwide Ticketcraft is a customer-focused, service-driven leader in the ticket design and printing business. Since opening our doors in 1999, we've served regional, national, and international customers of all sizes and industries.

In January 2006, Worldwide Ticket and Label acquired New York based, Ticketcraft, Inc. and merged both companies to form Worldwide Ticketcraft. The company produces hundreds of millions of thermal and digital products each year, including reserved seating, point of sale, season books, and predesigned tickets.

In July 2017, Worldwide Ticketcraft was acquired by Weldon, Williams & Lick, Inc. and now operates as a division of WW&L. The combination of our skills, knowledge and experience, we will make a lasting impression on our customers. Trained in operating state of the art equipment, utilizing a management team that is committed to excellence, and providing well-trained employees in every area of the company, we will continue to be a print industry leader.

Company Representative

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Kelly M.
e-Commerce Manager

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