• Worthhome

Worthhome

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Overview

Worthhome has a rating of 2.6 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Worthhome ranks 31st among HVAC sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Worthhome?
Top Positive Review

“Great Pendant Lights”

Les H.
2/22/20

We ordered 3 pendant light conversions for our kitchen. The quality of the construction was excellent, the instructions were clear and easy to follow, and the price was a very good value. Bottom line... great products!

Top Critical Review

“There's a gap and no return being honored”

Raquel T.
3/20/24

I called the company as the piece I ordered leaves about an 1/2" to inch gab between the drywall and the cover. I am unable to use the piece that cost over $100 and they will not return. It's past 30'days however I was doing a whole home renovation and I was not ready for the cover and then come to find it's looks horrible. Based on customer service and basically not allowing me to return an item that has not been used is in my opinion bad business

Reviews (18)

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customer service (3)
Thumbnail of user raquelt58
California
1 review
0 helpful votes
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March 20th, 2024

I called the company as the piece I ordered leaves about an 1/2" to inch gab between the drywall and the cover. I am unable to use the piece that cost over $100 and they will not return. It's past 30'days however I was doing a whole home renovation and I was not ready for the cover and then come to find it's looks horrible. Based on customer service and basically not allowing me to return an item that has not been used is in my opinion bad business

Products used:
None couldn’t use

Service
Value
Shipping
Returns
Quality
Thumbnail of user lesh53
Florida
1 review
9 helpful votes
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February 22nd, 2020

We ordered 3 pendant light conversions for our kitchen. The quality of the construction was excellent, the instructions were clear and easy to follow, and the price was a very good value. Bottom line... great products!

Thumbnail of user maryd119
Connecticut
1 review
9 helpful votes
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September 25th, 2015
Verified purchase

I was very happy with the above noted product. Importantly, I needed to know the width of the spindle bracket (before purchase), and your specifications people got right back to me via E-mail. The product was very much as described and of high quality. The instructions were straightforward and helpful. I installed them (3) over a large island in our kitchen and my wife loves them! Thanks again. Jim Damonte

Thumbnail of user janinet4
Arizona
1 review
9 helpful votes
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November 24th, 2015
Verified purchase

Product was shipped and arrived in a timely manner. That said, the quality was not that great, the lights don't hang completely straight even after numerous attempts to adjust. The quality is ok of the price but I probably wouldn't purchase again.

Thumbnail of user karens137
Wyoming
1 review
11 helpful votes
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October 19th, 2015
Verified purchase

Nice products and easy to install. The lights we ordered were oil rubbed bronze and two of the three pieces were a little scratched; possibly during the shipping process. Instead of sending back, I decided a little paint would cover the scratches. I would order again though as I liked the product.

Thumbnail of user susank83
Indiana
1 review
11 helpful votes
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March 2nd, 2016
Verified purchase

These lights are amazing and everything I hoped they would be. The only negative thing I have to say about the experience is that, when I was standing on the kitchen counter hanging the first one, I slipped, turned my ankle, pulled ligaments in my knee, bruised my elbow on the wall on the way down, and landed on my hip and shoulder. I am now on crutches with a knee brace, but the lights look AWESOME! I would definitely get them again!

Thumbnail of user georgen30
Connecticut
1 review
2 helpful votes
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December 2nd, 2015
Verified purchase

After placing order N order confirmation and no email as to when shipment was to be shipped or tracking # provided.Not the norm in today's online buying.

Thumbnail of user patricias114
Massachusetts
2 reviews
1 helpful vote
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March 25th, 2016
Verified purchase

My pen light arrived but was chipped on the rim. I scoured the site for how to return the light. Only found a contact form which. Filled out over a week ago. No one has ever contacted me.

Thumbnail of user joans61
Ohio
1 review
11 helpful votes
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February 24th, 2016
Verified purchase

I made a mistake and ordered the wrong lamp, no muss no fuss Worth made it right for me. Great experience (maybe they could teach a few other companies about actual "customer service". Thank you.

Service
Value
Shipping
Quality
Thumbnail of user beverlyy2
Maine
1 review
8 helpful votes
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March 26th, 2016
Verified purchase

Hated the recessed lighting in the hall. Very reasonably priced and changed out in matter of minutes. The hallway looks perfect now. Great product with fast shipping.

Thumbnail of user jillg15
Illinois
1 review
8 helpful votes
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September 26th, 2015
Verified purchase

Looked many places before finally finding exactly what I wanted at Worth Home Products. Price was competitive and shipping was quick.

Thumbnail of user williamm164
Pennsylvania
1 review
0 helpful votes
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November 1st, 2015
Verified purchase

Products were delivered in a timely fashion. One box was missing a part, when I called customer service they apologized and sent the part right out.

Thumbnail of user debbieg31
Arizona
1 review
8 helpful votes
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September 2nd, 2015
Verified purchase

This product exceeded my expectations. Not only is it well made, but it is easy to install. I would highly recommend it.

Thumbnail of user erinr20
Tennessee
1 review
0 helpful votes
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September 16th, 2015
Verified purchase

The glass on the pendant was - cracked in the corner, scratched, and has permanent glue on it. So, the quality disappointed me.

Thumbnail of user lorim35
Lori M. – Worthhome Rep

Hi Erin,
So sorry to hear about the imperfections on your glass shade. We will gladly replace your shade and would like to offer you a discount on any future lighting purchase. Please call our office at 713-660-0025.

Thumbnail of user cynthiat13
Oklahoma
2 reviews
8 helpful votes
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December 4th, 2015
Verified purchase

Bought this to cover a boring fish eye can light. It looks amazing.

Thumbnail of user rogera17
New York
1 review
0 helpful votes
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August 23rd, 2015
Verified purchase

Fast delivery easy to install great customer service

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From the business

Convert your recessed lights to stylish pendant lights without the hassle or expense of remodeling. When details matter. Replace your cheap, metal return air grilles with our stylish, high quality grilles.
Grilles with our stylish, high quality gril...

Company Representative

Thumbnail of user lorim35
Lori M.

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