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I give them credit for quick registration approval, quick offer approval and being able to cash out once your balance reaches the $25 threshold but this isn't enough to offset the minuses. Having registered with them in October, I haven't received 1 click for running banners for some of their offers on my blogs.
No clicks? This situation is unusual. Also, I went from having dozens of impressions to just zero to one over the last few weeks.
From what I've seen, most of their banners are too big; this is an inconvenience if you're trying to minimize this bandwidth and thus allow your site pages to load quickly, which is essential. Finally, I just received notice informing me an offer I've been running will soon expire and thus asking me to remove the creatives for it from my sites.
This network seems to be good form the first sight but poor management and wiping out your history of impressions and clicks where you spent your money on advertising is not acceptable at all.
Hi Tomas,
Thank you for taking the time to write a review, apologies I am only following up now as I have only just seen this. However I am bit unclear as to what you mean. We don't wipe out history on accounts, we use the HasOffers platform, an industry leading tracking platform, which I believe doesn't even let myself or our team delete logs.
I am assuming what you mean is your account was closed? The only reason we would close an account is due to fraud or inactivity and our compliance team would email you about either of these issues, for inactivity you would be given notice once you have been inactive for over a year (you simply need to login to avoid your account being closed) and for fraud you may not be given notice before your account is closed but you would be notified that your account has been closed and the reason why.
I have sent you a private message asking for your account email so I can provide you more specific information, if you want to reply back to that I can look into this further for you so you can know the reason why your account was closed (if that is what has happened).
Thanks.
Hi Todd, hope you are well.
Thanks for your positive comments about the network.
Regarding the click issue, we use a third party platform for this HasOffers, which is a market leading platform and have one of the best uptime records for tracking. We record thousands of clicks daily without any issues, there might have been an issue with how you placed the link on your site. Did you ask your account manager about this issue, for help from them?
Regarding banners on offers we tend to ask advertisers for common ad sizes websites use for example 300x250,728x90,468x60 to name a few. Sometimes however an advertiser may choose to pick different sites, but the majority of the time if an offer has banner creatives they will be in commonly used sizes.
Regarding the offer you were running being paused, unfortunately this does happen - a little too frequently to be honest. This is something we are looking into improving in 2019 (potentially having longer minimum contracts).
Thanks for your feedback and I hope you find the above useful and we will definitely take everything you said on board. :)