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WPMU DEV has a rating of 4.4 stars from 330 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPMU DEV most frequently mention support team, customer service, and extra mile. WPMU DEV ranks 2nd among Website Development sites.
Received support from Jasper regarding some questions with the Forminator Pro plugin settings. Access to support was immediate. Jasper then proceeded to answer all my questions clearly, efficiently and professionally, solving the issue easily within a couple minutes, while educating me so that i fully understand how the settings work so i can easily do this on my own going forward. WPMU consistently over the years has provided support that sets the bar i the (any) industry. With many tech companies and other service providers offering "support" via annoying chatbots, followed by long waits to connect to an untrained agent that simply wastes one's time while refusing to connect you to actual tech support "tech support doesn't take direct calls", WMPU is an exception and should be the gold standard with other companies strive toward in their customer support. Keep up the excellent work!
Really it's ridiculous thought I'd add this here. Really really wondering what kind of a business operates like so, like I'm tired of writing about it - it's impressive if you just read my comments on this persons website … and ironically the first time I commented I spoke up for them. But I'd really like some actual legit answers on such a scenario that seems pretty unheard of as one that was loyal to them for yrs … on and off, what does one even do in this situation, it's so unprofessional. I'm not going to let them hear the end of it to be honest. I feel robbed. https://wpjohnny.com/wpmu-dev-sucks/
The guys at wpmudev are awesome, any help for wordpress, awesome plugins, everythhing in store.
They have just added hosting too.
Awesome
Always great support from WPMUDEV. They are really great working with. For this particular case, a great thanks to Rakib for fast and great help :)
Nice plugins, nice support, WPMU is everything you need to run your wordpress site.
Everything is professional. 5 Stars, no doubt.
All plugins you need on one place. Constantly and securely updated. Super support. All sites you are managing can be updated from 1 place
I think WPMU is a great group because of their patience and empathY! They stick with you until it's figured out.
This time Aditya was the man! Will not upload more content I drop these each time I have a successfull session. Balanced Mercury Retrograde
Smart people. Fast support. Accurate and helpful to maintain my WordPress sites. Plugins are the bomb as well--especially Defender Pro.
Excellent support staff. Well thought out plugins. Easy updating with their Hub. I've had no issues for the last two years.
They are helping my life! I can't thank you enough! Always finding the solution and fix it perfectly for me, especially Sohag Dey! He is amazing!
Their support servicecan really help me with any issue. They dont mind of being more than one hour to solve my problem.
Hey Daniel,
We are exceptionally grateful for such a good and convincing review that exemplifies your experience, your words have summed up our efforts.
Regards,
Mercedes
I have been using wmpudev plugins since 2010. Now I'm considering renewing my membership.
As a website developer with main insterest in wordpress, I also value time and professional supprot. What I need in my projects is well writen, fully supported, wordpress plugins. In my project I use Autoblog, Infinite SEO, Recent Custom Posts/Comments among many others, especially plugins dedicated for multisite functionality. I also implement wpmudev solution on standalone wordpress sites.
During each project, I spent many hours with wpmudev consultans discussing issues and asking - questions or issue has never been left unanswered. In addition, some projects showed that external wordpress solutions work fine with wmpudev plugins - like localization standard WPML or independent theme authors (e.g. On themeforest), who provided dedicated fixes and support. It is fantastic experience to know that you can count on the platform you have chosen and have reliable partner to work with.
5 stars service, thank you and despite of the fact I'm working less with wordpress nowadays, I am staying with wpmudev.
Tip for consumers:
Just ask, they are here to help and support. Best regards.
Collection of useful plugins available.
Support is fantastic.
You should have WPMU DEV if you have wordpress website.
Using the support service, great option to get advance support for plugins for me a complete newbie in wordpress
Plugins and support team is great and very profesional... Every question and problem they resolve :)
Subash Padel was able to help me quickly and accurately. That's just what I need from support. Thanks very much
Hi Tzuriel,
As a team, we always do our best to provide the best support in the shortest and most accurate way. So hearing that we did that with you couldn't make us happier. Thank you for sharing your experience with Subash.
We are always ready and willing to help you.
Mercedes
Subash offer great helpt o solve some problems I had with my website. Thank you. Now everything is ok
Hi there,
We really appreciate this honest review you left us. Knowing that our team is helping our members makes us very happy! So thanks for sharing your experience with Subash as well. If you ever consider expanding your business or need help with your account, never forget that we'll be there for you.
Greetings,
Mercedes
Very fast, really friendly support, Rakib did exactly what I needed, couldn't ask for any more!
Thanks
Hi Jamie,
We appreciate your review and 5-star rating! We are happy to have you on board and look forward to working with you for many years to come!
Greetings,
Mercedes
can someone help me. my website https://hindish.com images are not showing after installing wp smushed.
I always receive great support from WPMU DEV. Today I was helped by Satwik and he was quick and very professional... Thank you!
ANSWERS QUICKLY AND GREAT COMMUNICATORS. EASY TO USE AND EXCELLENT SUPPORT HAVE FIXED ALL MY ISSUES SO FAR
I've been using WPMU for over 3 years now and I always get great service and support from the team, I would highly recommend them
They are an active team and I have always had quick and accurate responses to my inquiries
Im glad i changed to WPMU DEV relaly speedy support and love way the The Hub works five shuld be 10 stars.
Tip for consumers:
Best resller so far and i tryed a few can rekomend this one for sure...
Products used:
Hosting reseller hosting
Great Customer and Techincal Support - I had a Plugin issue that is conflicting with my Theme! The Solved the Issue quickly!
Gain trust and grow your business with customer reviews.
The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. For over 16 years, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.
Hey Vidar,
Thanks a lot for the amazing review!
Happy to hear our support superhero Rakib was there to lend a helping hand :)