WPMU DEV

WPMU Dev is a great go-to source for a freelancers and agencies who create WordPress websites for their own business or for other businesses. Some of their plug-ins are classics, like Smush It. If you can afford to join, it's worth the backup. It's like having an in-house expert when your Google searches are not enough and an answer is needed right away. I've found the folks at WPMU DEV to be very accommodating in serving their customers with friendliness and respect.

They are extremely slow to fix plugins if it is not one of their core plugins like Defender, Hummingbird, or Smush. You're better off canceling your subscription and hiring a developer to fix the bugs.

WMPUDEV has fantastic benefits for everyone who uses WordPress. Even people like me who are regularly "out of their depth". The support is fantastic and has helped me extremely quickly and has worked every time. I cannot fault any of the products they have developed and the support is just amazing.

I have been working with WPMUDEV for almost three years now. It started with using some of their premium plugins and now I've moved all my hosting to them (25+ sites and growing). Their support is outstanding. There have been, maybe, three or four times when a problem wasn't solved on the first go-around. The team is definitely growing (I used to get pretty much the same group of techs whenever I connected), but everyone is knowledgeable and helpful. I'm a huuuuge fan!

Have been using WPNUDEV for a couple of years now. I'm no web developer or server admin guy so I do get confused at times with instalations and such even though I've been doing it for nigh on 20 years.
I had a slight problem in that I couldn't install a theme as it kept asking me to sign up (when I was already a member).
Put in a support ticked and it was responded to (with clarity) within a couple of hours - at the weekend! The problem was fixed in minutes.
Great support - thanks guys.
Highly recommended.

WPMU DEV support was very helpful and informative (This is what needs to be in the wordpress codex) and in my opinion would make the basis of a very useful and valuable article.

This was exactly the kind of expert support I was hoping for, worth every penny.

Thanks very much!

Wow, the folks at WPMU DEV are super helpful and friendly. I purchased the pro version of Smush and received guided, friendly, patient and helpful support all along the way. I spoke with them several times after purchase and their staff was there with zero wait time. Patrick C was especially helpful. He was patient as I learned my way through the Smush Pro and explained all of its features, walked me through all of my hurdles and even explained that I received more product than I bargained for with my Pro Smush Plugin. I had no idea really what I was getting with my membership. I am forever grateful and a big fan. If this is what support is like just for a plugin, imagine the support and guidance I will receive with hosting. Thanks again guys, especially Patrick C (C stands for Canadian I think!).

I've been with a number of different hosts and I have never had such excellent support. Tonight, someone named Rakib totally saved the day by helping me deconflict something with the WAF that was screwing up the page builder. I had no clue what was going on but in just a few minutes, Rakib had me back up and building the website.
Thank you!

I really hope WPMUDEV doesn't get bought up by some company that makes it suck.

I couldn't add code wherever I wanted in my theme, and the places I added were not nice. But with the help of Luis Cardenas we were able to add code exactly where I wanted it and it turned out very, very nice. Even in mobile view it did a much better job than I thought.

If you work with WordPress this service will make your life easier! The plugins and themes and feature packed and cover most common needs you may have.

What makes them really stand out is their support services. You basically have the same support service WordPress charges $15,000/year for for a fraction of the cost. And if you ever needs to contact them for customer service (for things like billing) it is also top notch!

My business couldn't have gotten as far as it has without them!

I have been a member of wpmudev.org for over a year, and i can say with all sincerity, it has been an all around great experience. From customer service, to their magnificent team of expert supporters and the quality of their products, i have been extremly satisfied.

I just got off a support chat with Sohag Ronjon Dey and it was wonderful. I always get a quick and speedy response to help me out when I contact them with a question.

My membership is worth it just for the support that is provided! Thanks!

Paul. Member since 2011!

Love it. Great plugins and awesome support.

If you work with WordPress or especially WordPress MultiSite, they'll have something that's useful. Furthermore, the one to one support you get is amongst the best I've ever received.

Amazing support! Shamser helped me troubleshoot a really scary bug that I couldn't figure out how to solve on my own. He went into the database and found/fixed a column that was incorrectly set. Super impressive - there's no way I would have figured this out on my own!

Can't say enough about how helpful the support staff are - Mauro was able to walk me through some technical steps in setting my DNS records correctly. I thought it was going to be a long painful process, but he walked me through each step and checked everything with me until it was working perfectly. Thanks Mauro and WPMUDEV!

As always,
I always get above and beyond when I need help with anything on my website. Today Chris help me with some thing that I was stuck with and unable to do myself, without his help my website wouldn't be nearly doing as well as it is now I really appreciate all the support that I get from these guys! II's always a pleasure and very seldom do I ever get anybody saying no when I get some thing outside of the norm.

Thanks Chris for today!

This is a great place to start working on Wordpress, Wordpress can be very daunting, especially if you plan to setup more than a website.

WPMU has a great set of plugins that enable ideas, helps manage and reduce confusion. They have a great community, blogs and tutorials.

If you looking to save tons of money from going up in smoke, wpmu and it's great set of products will definitely get you started ok that path.

I highly recommend WPMU, a must have for any Wordpress freelancer. If you don't have this you don't have superpowers.

I have a small business and maintain my own website. And sometimes I do things I really shouldn't do -- because I'm not sure what I'm doing. Which is what happened today. I was trying something new and my whole site got messed up. BUT... I have WPMU DEV. So I immediately went to the live chat and Nahid was there right away. He calmly walked me through what to do so that within a few minutes my nightmare was over and I was back in business. Thank you, Nahid and WPMU DEV!

The support staff is second to none! EVERY TIME I contacted them, my site issues were fixed! Whther the problem was plugins, security or upgrades... they walked me through it step by step!

And I'm NOT a DEV!

I'm using their paid plugins plan and their support team was able to help get a client site up to an A rating on GTMetrix using their plugins Smush and Hummingbird and they they go the extra mile to help with complex problems, depending on which rep you get. Hummingbird plugin can also break your site easily so be careful when configuring and make sure you have backups. Many of their products work best on their own hosting, when trying Snapshots or Hummingbird on sites on other hosts, I ran into a lot of issues they could not fix. That said, their hosting speeds are great for the price and they allow multisite installs on base plan and have extra expertise there.

Aditya has helped me several times. He's very patient and explains well what I need to know. He recently helped me setup the DNS to point my site to WPMU. Aditya Shah is very knowledgeable and wants to help.

These guys are crack-shots every time. Mohammad Sharab helped me today for the first time and I was not dissappointed in the least. He went the extra mile for that "second mile service" and knocked it out of the park. Even if they couldn't help me with something (rarely) they always point me in the right direction for a solve. I'm a big fan.

I have to tell you the truth: I'm a wordpress poweruser. I'm using wordpress on every of my sites and most of my customers sites too. So it didn't take long to get in touch with wpmudev. Almost on every project which I have realized I'm using minimum one or two plugins to extend my site functionality. A must have two every responsible webmaster.