WPMU DEV

I don't sign up to many services online, but when I do, I hope to get good customer service (as we all do). Not only did wpmudev meet this... but they exceeded it... a lot. They understood my limitations / requirements... and met... no, sorry, exceeded them!:)

I highly recommend using them.

From what I can tell and based on my impressions, this company has its stuff together. I see a lot of value in their monthly support for their prices and they've resolved all of my issues so far. Their agents have done great work so far as well.

I never write reviews, but these guys deserve one. I have used ever support group on the planet re: websites, themes, plugins, etc and not only did I receive an immediate response from wpmudev, but my questions were answered easily with no excuses.

This company is terrible with customer service. I run 2 small websites as a volunteer. We have no staff. DO NOT SIGN UP FOR THE "FREE" TRIAL.

It cost me $350 because this company refuses to send out notifications that the free trial is ending. I never used their products. I checked their stuff out -- and that was it. You must have paid staff who will read all the fine print. Or mark your calendar.

The worst is the way customer support responds. They "gave" me an extra 6 months free! I wasn't using their product anyway. Giving me more of nothing was a low blow. Customer support also said that my credit score might be lowered if I pursue a fraud complaint with my credit card company.

These are unhealthy people. Very risky. Very unpleasant.

I don't have a proof of purchase. I do have the monthly withdrawal info on my credit card statements. I'll take a pic of one of them and attach here if I can edit this after submitting.

Support Agent, Katya Tsihotska, did an excellent job helping me through some sticking issues. I could not access my site after it was migrated. She found the culprit and got me back in the game! So grateful!

I've been a member of WPMU DEV for over 6 months and have to say it is pretty awesome.

Not only do you get access to every plugin you could possibly need (not to mention incredibly powerful ones like a Membership, Affiliate, eCommerce plugins and everything you'd need to create you own income generating networks) but they also provide outstanding customer support.

I'm a mid level website designer and have many questions that pop up from simple to complex. I have never been disappointed with their ability to answer those technical questions and their response time is amazingly fast.

It's literally like having a team to help.

I highly recommend them to any WordPress developer looking to become more profitable and efficient.

As a freelance web developer I am always looking for tools that I can use to make my life easier and deliver more value to my clients. WPMU Dev is an excellent resource in my arsenal. They offer a wide variety of themes, and their vast selection of plugins are top-notch. With up-to-the-moment updates I can always be confident that all they offer will be compatible with WordPress' latest versions.

While their product is great, their customer service and community attention is even better. I've dealt with George, David, and several others and have always found them to be very quick to answer (even on the weekends) and super friendly and helpful.

If you design sites, or even just one site, in WordPress, I'd highly recommend checking them out!

As an ex-tech support person, I have high expectations for the support companies offer; these guys haven't let me down and are quick to source solutions for Word Press plug-ins and themes. They have also been more helpful than my service provider for trouble-shooting server-side errors. Thanks, Mpmudev.org.

I am very happy with the plugins of WPMU. The customer service is great. Every problem will be solved and they think customer centric. For that reason it is a great company to do business with. Unfortunately we are using another appointment plugin because of our point of sale, but we have used Appointments+ for 2-3 years.

Keep going guys!

I have only been a member for a couple of weeks but can hand on heart say that WPMU Dev is simply outstanding. I have had so much support and now been able to do things with my sites that would have taken me years or never to work out on my own. I cannot rate them highly enough.

Wajed and Adam worked very hard to get one particular CSS issue that I was struggling with, sorted out. I am very grateful to these two experts.

They modernise website development. I moved from a big unhelpful site that blamed everything but it's own servers which sounds like 'Go Babby'. MPMU Dev runs dedicated hosting, but any issues you have, they go into the site (with permission) and they fix it for you. Absolute above and beyond customer service!

I've had a great experience with WPMUDEV so far. Their support team are amazing and really go the extra mile to help. They've been able to sort out all types of different issues for me.

I will say that I wish that some of their products like Forminator Pro would have less bugs but the team have been great and reporting these bugs and fixing them.

Their hosting is awesome and just gets better. It's super fast and really well priced.

I'd been using WPMU Dev for a while and wasn't sure I was going to keep it for another year. Not due to bad products but I just wasn't sure I had as much of a need. However I am so happy they have introduced the live chat support in addition to forum and other forms of support. Everyone on the chat support is amazing and I'm definitely going to continue my relationship with them indefinitely. This feature has provided great value.

I've been with wpmudev.org for more years than I can remember now, 5 or more at least, probably more. Their plugins are amazing, their blog is stupendous and their support is out of this world. I always go to their plugins first because I know they will help me above and beyond if things don't go quite right!

Thanks guys and gals!

Your Friend,
Tracy Renee

WPMU offer a huge selection of great plugins and features for anyone running a wordpress website, they have excellent customer service and support platform which anyone can make use off. Would recommend them.

I had an issue that was well beyond my expertise - a problem with a mapped domain. Dimitris and Pawal worked with me over 10 days to finally nail the problem. Outstanding. I'd really recommend WPMU and their team.

First of all, you can't beat 24/7 support! I mean true 24/7 chat tech support. I've been with WPMU DEV for several years now and they always go above and beyond! Great group of folks and a great asset of tools they're always working to improve.

I've been looking for a program like this for a little while now. Not only was I amazed with the features but the customer service was the best I've had in a long time. The representative was knowledgable and kind. He even went out of his way to make sure I had all the documentation from our talk since I'm still in the researching phase of my business. I truly Appreciated Tom's ability to answer my questions without me feeling as though he was just trying to sell me on the product. Some reps get too pushy trying to make a sell and fail to give you the info you need but not Tom! I'm very satisfied and more than likely this will be the platform that my company uses!

There is something different with this community. You get a lot of services that are truly making your wordpress site better, but even with all the plugins and possibilities, nothing can compare with the support team that is behind WPMU DEV. Can not recommend this enough. Worth every penny.

Sharif helped today and was very efficient and knowledgable. Each time we connect with them they know exactly what they are doing and are an important resource for our business! I would suggest them to any person in the Wordpress world.

Just left a chat with Chris of WPMU DEV. He was quick to respond, quick to react and helped me enormously with the problem I was facing. There was no sense of wanting to resolve the problem as quick as possible so that he could move on to the next call / problem. I'm extremely satisfied with the products and services offered by this team and would highly recommend anyone thinking about it just to try. I get so used to people promising the earth and not delivering that I expected to move on after a years membership, but I'll be renewing my membership again because I simply could not be without their support with their own products and Wordpress in general

Been a paying customer of WPMUDEV for a few months now. As a beginner WP Developer and Agency, they have helped us so much with hours of input a month - support is always intelligent and patient - love you guys and gals!
Highly Recommended!

Steve Jones - Start your Movement steve-jones.org

Without question, this site is your goto for all things wordpress. As someone who is developing in WordPress, you certainly cannot "know it all" and hence you need to turn to someone to help solve or help guide you to customize your needs. WPMU is just your site.
Their forum and search library is extensive and they are very responsive when you have to open a ticket for a specific issue. Also, they offer live chat support at various times to support the global workforce.
All n all a great value, to help me when I run into an issue with WordPress- and it doesn't even have to be their products- though I elected to use several plugins because of their guaranteed integration.

Very satisfied member.
Mike P
Polaris Group LLC