• Writerbay

Writerbay

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Overview

Writerbay has a rating of 3.0 stars from 190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Writerbay most frequently mention support team, part time, and registration process. Writerbay ranks 18th among Writing sites.

  • Service
    25
  • Value
    23
  • Returns
    15
  • Quality
    22

This company responds to reviews on average within 15 hours

Positive reviews (last 12 months): 74.2%
Positive
23
Neutral
0
Negative
8
28
See all photos
How would you rate Writerbay?
Top Positive Review

“My experience is positive”

Krish R.
7/8/24

My experience with this website is positive. I am quite satisfied with an option to work part-time and earn for my living once I need it. Easy-going platform interface, comfortable conditions and rules. Like their orders and the way they provide info and support.

Top Critical Review

“NEVER SEND THEM YOUR DOCUMENTS! They are cheaters!”

Alex M.
4/17/24

I have completed all the tests and submitted education certificates. In a few days, their manager, Angelina, contacted me and requested a photo of my passport. Even though it is not a governmental position, but an illegal ghostwriting service, they still require numerous documents. The next day, Angelina rejected my application, stating 'experienced managers found the document is altered.' However, my document is absolutely legal and can be checked via official checkers. Angelina refused to provide an explanation. When I offered an official governmental check of my document to prove its authenticity, Angelina disappeared. I found: 1. The company is illegal and gathers documents for illegal purposes. NEVER send them your docs. 2. They operate under FAKE names! Just check their LinkedIn profile: the location is Ukraine, the registration address is Cyprus, while they claim to be from the UK. 3. AVOID them; otherwise, they will steal your documents. The screenshots of illegal Angelina's activity are attached

Reviews (190)

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support team (26)
Thumbnail of user ainuran1
Germany
1 review
1 helpful vote
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March 15th, 2024
Verified purchase

So I was recently assigned a new order from the client who previously hired me to work on more than 20 of their assignments. The new order was for 45 pages and it encompassed around 15 practical tasks on HRM so I was eager to accept it. But when I was halfway through the tasks, I was faced with a medical emergency that forced me to take a leave for at least 3 days. Fortunately, the client had an extra week to spare so he allowed me to finish the order once I am back from hospital and ready to work again. This order was recently approved and I am looking forward to more projects from my client since he enjoyed my work and promised to hire me again.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Ainura,
Thank you for reviewing our services. We are thrilled to know you enjoy your time with WriterBay and would like to proceed using our website. You are always welcome to approach the Support Team in case of a need and explain your situation for them to help you as soon as it is possible.
We wish you even more beneficial orders and in case of any concerns you can contact us via manager@writerbay.com.

Thumbnail of user gabrielj253
GB
1 review
1 helpful vote
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February 26th, 2024
Verified purchase

I did not have enough time to delve into and explore all features at writerbay as I only completed a handful orders so far. But I am definitely going to continue where I left since I can see that most of the projects are not too involving and time-consuming, moreover all of the clients I encountered up til now were satisfied with my work.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Gabriel,

Thank you for reviewing our services. We are glad to know you are satisfied by working with us and wish you only beneficial orders in advance.
If you encounter any questions, you are welcome to contact us via manager@writerbay.com.

Thumbnail of user staceyc659
Washington
1 review
1 helpful vote
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February 28th, 2024
Verified purchase

I am always requesting the only one writer to polish my works, and this time it was not an exception. He did everything as per instructions, fixed formatting and structure. He knows how it should be since it is his 8 order completed for me. And I am getting back to this service because I am sure each time for my works to be completed as I want them to be.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Stacey,
Thank you for reviewing our company. We are glad to know you have found the suitable writer for your works and that you see our services as satisfactory to use.
Should you have any questions, do not hesitate to contact us via manager@writerbay.com.

Thumbnail of user anuskak1
Anuska K.
GB
1 review
4 helpful votes
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January 4th, 2024
Verified purchase

I do like how Writerbay cares about the level of skills and knowledge their writers have. For instance, after having some troubles with formatting, I got an explanatory email and a quiz to fill up the gaps in my knowledge. I spent some time for looking add info and completing the test, but yes, it worked. You can also control the situation with your orders via personal statistics, which is also quite useful.

Service
Quality
Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Anushka,

Thank you for your positive feedback regarding our services. We're happy you're satisfied. Your satisfaction drives us, and we're eager to continue meeting your expectations in the future.
You are welcome to contact us via maanger@writerbay.com in case of any questions or concerns.

Thumbnail of user taslimas
Taslima S.
GB
1 review
2 helpful votes
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January 18th, 2024
Verified purchase

My order had a couple of revisions, but everything was clarified with the client without delays. We had such a great experience working together that I am working on 2 more orders from them right now based on Higher Education and I guess our cooperation will last for some time, that is for sure. Since I had to extend the content of my work, I was given extra time and Support was also helpful when I had to reach the client urgently.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Taslima,

Thank you for reviewing our service. We are glad to know your experience is favorable and we wish you to have only positive outcome while working with us.
Do not hesitate to contact us at manager@writerbay.com if you have any questions or concerns.

Thumbnail of user rodgersm
Kenya
1 review
6 helpful votes
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May 15th, 2019

They are the best writing I can prefer. I have applied there several time and failed meaning they only approve excellent writers. I will work harder at least to be successfully approved one day. I recommend you with Five stars. Excellent Company.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you so much for your interest, Rodgers! Let me remind you that you can re-apply no sooner than in a year after your last application. Wish you lots of enthusiasm, good luck and a productive time ahead.

Thumbnail of user vfihla
South Africa
1 review
3 helpful votes
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February 25th, 2024

1. Not enough work for new writers
2. You have to make between $50 and $100 to withdraw
3. Not enough work during high and low season
4. You have to be a slave to make it work
5. It's not worth it

Service
Value
Shipping
Returns
Quality
Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Vusyisile,
Thank you for providing the feedback and we are sorry to hear it was not positive.
Firstly, we would like to bring to your attention that our Quality Assurance team distributes work in between all the interested writers for each of them to have equal amount of orders to complete. As for new writers, certain amount of time is needed for them to get used to our platform and specifics of orders' completion. Orders completed by new writers undergo a thorough check since we cannot compromise on the quality and as a result, we cannot give them as many orders as our regular writers receive.
Secondly, it is clearly stated on the website that it is needed to meet the minimum amount of $100 on balance to be withdrawn. This regulation is a fixed one by the Financial Department and cannot be changed or altered.
Thirdly, it is important to note that the number of available projects is updated on everyday basis and you can apply for as many of them as you find suitable for your schedule. In case a writer is working part-time on the website, they can receive less amount of work if to compare with those working full-time.
Furthermore, all the regulations and work conditions we offer are highlighted and described in detail on the website for a potential applicant to check them before registering on the website. In case of registering and completing an application form a potential candidate accepts our Terms of Use and agrees with our norms and regulations. If you find our requirements and conditions not suitable, you can always request for an account termination by contacting us via manager@writerbay.com.

Thumbnail of user emiliat20
Czechia
9 reviews
5 helpful votes
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August 28th, 2023

Overall, they are one of the greatest that I have worked with. I get to learn a lot along the way and I love that I am helping clients who are struggling. About the only criticism I have for them overall is some communication issues with clients and once in awhile even staff. I am very glad that they have decided to notify by text instead of phone calls now. Hope to hear back from your representative and for my feedback to be consider as i really care about this job.

More importantly, what im adding as an update is my request for the management to give us more orders in daily basis cause i know you say that their number will increase soon but i want to know when.

Otherwise just great and i'm glad to be here but i want some improvement if you understand

Tip for consumers:
I can see that the platform is steadily improving and I look forward to checking out more updates. I just wish there were more projects at the moment.

Service
Value
Shipping
Returns
Quality
Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Emilia,

Thank you for reviewing our service! We are thrilled to know that you enjoy your time with WriterBay.
As for the number of available orders, we are confident that it is going to increase within a month with the start of high season. We are going to have several very busy months in terms of workload so we are certain that you will be able to find plenty of projects for yourself.

Thank you again for your kind words and feel free to contact us if you have any questions or concerns.

Thumbnail of user vincento73
Kenya
1 review
6 helpful votes
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January 12th, 2022

I recently went through the company's registration process which was fascinating especially the tutorials they provide on how the website operates, on plagiarism, and formatting. I would be happy to be part of this great team soon. I am extensively satisfied with their support team who acted fast in answering my interrogations during the registration process! I am vividly very delighted with this freelance site up to this point as I wait for my application to be processed.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Vincent, we are so glad to read your kind review about our registration procedure! Thank you so much for your frank comment! We wish you success with your application. Looking forward to working with you!

Thumbnail of user aisyahm1
Texas
2 reviews
0 helpful votes
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December 13th, 2023
Verified purchase

While working on the order my client told me that I had to complete not 15, but 35 pages. At first I was frustrated, but then I was informed that my deadline is extended and I will be paid x2 more. The client liked my work and told that would offer me another works in neurophysiology, so glad to know that I will have more orders to complete and earn money!

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Aisyah,

Thank you for sharing your feedback and reviewing our company. We are glad to know that the outcome of the mentioned order was positive and we hope that you will have enough orders to work on.
We wish your further experience of working on orders will be pleasant and beneficial.
Make sure to contact us via manager@writerbay.com in case of any questions or concerns.

Thumbnail of user salmank51
Pakistan
1 review
4 helpful votes
  • Send Message
July 2nd, 2022
Verified purchase

I applied for the freelance writer job yesterday at writerbay and found the registration process super easy and smooth. The best part about them is that they teach you through their tutorials and quizzes on how to deliver your work. The support team is also really cooperative. I had some queries about the registration process and they replied within no time. I am hopeful that I will be a part of the team in the coming weeks.

Tip for consumers:
If you are good at writing articles, then this the best site for you.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Abdul, we are so grateful for your kind comment! Can't wait to start our cooperation :) Please contact us via email at support@writerbay.com in case of any questions. Have a nice day!

Thumbnail of user caydancel
Ukraine
1 review
8 helpful votes
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October 4th, 2014

Hey guys,
Judging from my own experience, as long as you put in some great efforts and deliver quality work, no issues will arise. What goes around comes around, and granting high quality surely takes some research and writing skills, but it definitely pays off. Can't complain about writerbay, it's been my main source of income for forever now.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for the review, Caydance.
We greatly enjoyed our cooperation, and sincerely hope that you will resume working once your newborn grows up a little and you have more free time to dedicate to writing.
We wish all the best to you and your family, and are looking forward to hearing back from you!
Warmest regards.

Thumbnail of user louisar2
GB
1 review
10 helpful votes
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October 11th, 2016

Very poor. Not happy with it I want to close my account. It won't even send me a verification email! Don't trust any of these sites let alone PTC sites. I only wanted to check it out for some research but yeah that's so gone well :D :D . Better off self publishing books or anything like that :) it just screams scam at me glad I used a dead email address its exactly the same as Upwork and similar sites.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your review.

Our e-mail verification system is automatic. It sends code to the indicated e-mail which you are then supposed to input into the verification field in your newly created profile. "A dead email address" logically bounced back the verification code and the e-mail verification was rendered technically impossible.

We wish you the best of luck in your future career pursuits. Please remember to use a working e-mail address if you decide to try out any other freelance website for successful verification in the future.

Best regards

Thumbnail of user dianneh5
Ukraine
1 review
5 helpful votes
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September 8th, 2014

I am grateful for writerbay. It helps me pay my bills without having to be stuck in the office for 9 hours straight. I love academic researchers and, being a Native speaker, I feel no difficulty in expressing my thoughts via writing. Good cash, nice people working there.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your review, Dianne.
We do appreciate your dedication and hard work over these past two years.

Thumbnail of user natr15
Ukraine
1 review
6 helpful votes
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December 28th, 2017

I like that you can work on writerbay at your own pace. Even though, there are some misunderstandings from time to time, managers look into each case and clarify all the matters. In terms of pay, I have been highly satisfied. If you specialize in a specific area, you are likely to be valued. Good luck!

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for the review, Nat! Our managers always make sure that the writers are treated fairly and receive proper assistance. We're very glad that you like staying with us.
Happy holidays!

Thumbnail of user jedc3
Virginia
1 review
11 helpful votes
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August 17th, 2015

It's generally not a good sign when the admin rep of a company whose focus is on quality writing responds to negative reviews with some of the worst grammar, syntax and sentence structure I've seen in a long time.

Ironic that a person still working for a company can't write anywhere near as well as those who've been let go by that same company.

Anyway, I can't really add anything more to what's already been said by those here who have had bad experiences with WriterBay. And to the folks who are singing its praises, well, I'm sure some of you are actual contract writers for the company. But given the over-the-top, fawning nature of some of these reviews, many are obviously shill comments plugged in by the company itself.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your review, Jed.
One's freelance experience generally comprises of what a person is willing to put in. While some choose to blame others for certain bumps on the road, others reflect upon their mistakes and move on.
Unfortunately, we cannot clearly define whether or not you used to work for our company. However, we are always open to any feedback/questions/concerns you may have. Feel free to e-mail us at manager@writerbay.com.

Best regards.

Thumbnail of user neginm1
Australia
1 review
14 helpful votes
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July 17th, 2017

Nice, you didn't even have a clear answer to my specific issues but very general!
There is a magic feature in web developing which is called form validation.
Meanwhile I tried to sign up again AFTER getting rejection. How the action which is done after rejecting can be the reason of that?!
Don't care anymore and don't want to remember my terrible and disaster experience I had with your unplanned and unmanaged work flows.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for getting back, Negin. As per our records, your account was already linked to the details of the several profiles that already existed on our website which is direct violation of the Clause 3. 2. 11. “Use only one username with the correct and up to date personal information. Working under multiple or fake Accounts (user names) is strictly prohibited.”

Feel free to contact us at manager@writerbay.com in case of any questions.

We wish you all the best

Thumbnail of user triptip2
India
1 review
3 helpful votes
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July 3rd, 2019

I am a post graduated woman who is also a mother and due to personal circumstances, it isn't possible for me to travel and continue with a time bou ded job. Writerbay is a flexible platform offering quality work from writers treating them responsibly. I am satisfied with type and payment for works but at times feel that extra work demanded by customers when notified to team should look carefully asking further payment for the same. Else, team has always been supportive and approachable.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you so much for your positive comment! Have a prolific time ahead and do not forget to visit our HelpDesk in case of need.

Thumbnail of user oleksandrk25
Ukraine
1 review
15 helpful votes
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January 24th, 2022
Verified purchase

My application was denied due to "evidence that my diploma was modified." Apparently, they use some "programs" and "experienced managers" who decided that the diploma image I uploaded was not real. However, all diplomas in my country can be verified on a government website, and I provided them with a screenshot. This is a ridiculous reason to deny an applicant. I could understand if I did not pass a test or the application essay was poorly written. However, denying a writer for "modifying diploma" without any objective evidence of such behavior is unprofessional. If there was any doubt about the provided file, your company could request some additional photos or even videos of the diploma. I am very displeased with your recruiting team. Please reconsider your managers and "software."

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Oleksandr, please accept our sincerest apologies for such an experience!
Our application procedure may seem complex, as it consists of several important steps. Uploading a high-quality photo of a degree certificate is one of them. We pay utmost attention to the documents uploaded, as due to the specifics of our work, we hire only specialists with a Bachelor's degree or higher. We are sorry you did not receive a positive reply from us this time. If you have any questions to discuss, please email us at support@writerbay.com. Have a nice week ahead!

Thumbnail of user melissaj58
2 reviews
10 helpful votes
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October 29th, 2016

This job fits me well as I am a traveler and have to make money on my way to new adventures. I highly appreciate cooperation with this website as it gives me opportunity to work from the most remote parts of the world. Convenient chat, timely response and payment are best benefits. The only fly in the ointment is unexpected revisions. This work requires high schedule flexibility and ability to make corrections asap. Sometimes it makes my life rather complicated as I am a busy person and at times deadlines are really tough. Anyways, it works well for me till now and I am happy to compose small easy texts for clients =)

Tip for consumers:
If you want to start writing this place if the best option.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you Melissa! We are happy you are enjoying all the benefits our company offers.

Best regards

Thumbnail of user alfredn8
Kenya
2 reviews
11 helpful votes
  • Send Message
October 3rd, 2016

Writerbay displays tens if not hundreds of jobs but you place bids and do not get any jobs.One would argue that it takes time to build a good profile. However, even those with better profiles and higher ratings suffer the same fate some of whom are my writing colleagues. Consequently, I stopped applying for jobs there after which they closed my account. To add insult to injury, they refused to refund my money which was in my account. And my case is not isolated, many people I have talked to complain of the same thing regardless of the good effort one has put in. I consider this unethical and rather unfair to I and others who put in a good effort and end up being treated so badly.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your feedback.

All writers' applications to orders are considered on a competitive basis. We always advise our writers to focus on orders within their areas of proficiency and make their applications to orders customized, as copy-pasted and similar applications to every applied order in no way indicate that you have read and understood the order requirements.

Every possible reason for termination of our cooperation with writers is stated in our Terms of Use. You are welcome to inquire which particular reason had led to your account termination. However, if your account termination was preceded by warnings/probation period/multiple fines, we believe you do know the reason.

Moreover, we always issue one's outstanding balance in case of account termination. Please, check whether there was an e-mail from us asking you to provide us with valid payment details. In case your account was terminated after last month's payment period (after September 16) and your payment details are valid, please expect your payment to arrive during the upcoming payment period (October 16-20).

Best regards

Thumbnail of user gt64
Maryland
1 review
13 helpful votes
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October 4th, 2017

They should be transparent on reasons for denial. They only give very general feedback and many of my African friends have been denied with the same vague reasons. This complaint has been made by numerous people yet the discrimination continues.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for the feedback. We would like to inform you that there is absolutely no reason for us to decline applications based on country of origin/residence of an applicant.
There are certain requirements we have, and each writer must possess minimum Bachelor's degree and have excellent writing skills. Some writers, whose applications were declined, are constantly trying to soil our reputation; however, a lot of skilled and professional writers do join our team and help us to increase our writing standards.
Still, we are always ready to extend the comments if the ones provided are not enough for you; for this information you are welcome to contact us via manager@writerbay.com.

Looking forward to hearing from you. Have a great day.

Thumbnail of user cherylh28
Cheryl H.
Nevada
3 reviews
13 helpful votes
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November 10th, 2015

Policies at the company are not perfect ~ but who is? Pay is prompt, you get the occasional grumpy client. But the Admin Support is unsurpassed ~ always professional, and polite. WriterBay understands the struggling writer. Having said that? Professionalism is expected, i.e. No plagiarism, Meeting deadlines. They are open 24/7 which means writers are free to work around-the-clock if so desired

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you, Cheryl!
We are happy to have you in our team.

Thumbnail of user oumao
Kenya
1 review
1 helpful vote
  • Send Message
October 10th, 2021

Hello, I recently applied to become part of your team but I havent received any feedback. I submitted my application on September 21st. Kindly inform when I will hear from you. I cant wait for that 'successful' message. Thanks

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Ouma,
Thanks for letting us know!
We are extremely sorry for the delay due to a huge workload. Please email us at support@writerbay.com and indicate your account ID. Afterward, you'll receive our reply shortly.
Have a nice day!

Thumbnail of user chrisitinar
1 review
19 helpful votes
  • Send Message
December 1st, 2017

Unfortunately, I became a victim of this company. They gathered two photos of my educational certificate and just reject my application. Besides, they refuse giving me the exact reasons of such situation. So, guys, do not believe them. I have found many posts about this company. Writerbay smells fishy. Contact me, if you are also their victim. I hope this company will be closed soon. Besides, we are going to make a claim to US police department regarding their activity.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for the feedback. We ask the proof of earned degree from our applicants - it is a common practice among the services that care about the quality of the product provided. We have high standards and can not accept applicants who might not meet them, unfortunately.
Still, if any questions remain, you can contact us via manager@writerbay.com.

We wish you all the best.

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