• Writerbay

Writerbay

Write a Review

Overview

Writerbay has a rating of 3.0 stars from 190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Writerbay most frequently mention support team, part time, and registration process. Writerbay ranks 18th among Writing sites.

  • Service
    25
  • Value
    23
  • Returns
    15
  • Quality
    22

This company responds to reviews on average within 15 hours

Positive reviews (last 12 months): 74.2%
Positive
23
Neutral
0
Negative
8
28
See all photos
How would you rate Writerbay?
Top Positive Review

“My experience is positive”

Krish R.
7/8/24

My experience with this website is positive. I am quite satisfied with an option to work part-time and earn for my living once I need it. Easy-going platform interface, comfortable conditions and rules. Like their orders and the way they provide info and support.

Top Critical Review

“NEVER SEND THEM YOUR DOCUMENTS! They are cheaters!”

Alex M.
4/17/24

I have completed all the tests and submitted education certificates. In a few days, their manager, Angelina, contacted me and requested a photo of my passport. Even though it is not a governmental position, but an illegal ghostwriting service, they still require numerous documents. The next day, Angelina rejected my application, stating 'experienced managers found the document is altered.' However, my document is absolutely legal and can be checked via official checkers. Angelina refused to provide an explanation. When I offered an official governmental check of my document to prove its authenticity, Angelina disappeared. I found: 1. The company is illegal and gathers documents for illegal purposes. NEVER send them your docs. 2. They operate under FAKE names! Just check their LinkedIn profile: the location is Ukraine, the registration address is Cyprus, while they claim to be from the UK. 3. AVOID them; otherwise, they will steal your documents. The screenshots of illegal Angelina's activity are attached

Reviews (190)

Rating

Timeframe

Other

Reviews that mention popular keywords

support team (26)
Thumbnail of user kathyh41
Ukraine
1 review
13 helpful votes
  • Send Message
June 9th, 2015

I've been working at Writerbay for about two years. Before I found this precious harbor for freelance writers I encountered with a great variety of scam companies that were not willing to pay or simply paid partial. Of course Writerbay is not so immaculate place and it has its dark and white sides, but still benefits prevail the deficiencies. First I will start with disadvantages. Registration process is quite complicated. It requires good knowledge of English and different formatting styles, but I think that such process is justified, because this company unlike any other strives for quality. The second and as for me the biggest disadvantage is that they are making payments only once a month, Id like it to be increased at least to two times, but we have what we have.

Now here come the advantages. What I really value at Writerbay is their support team that is available 24/7. When you are chatting with them, you feel that from that end is sitting a person (but not unemotional robot), who will listen to all your doubts and pains and provide with a solution. The second point which I value is the bonuses system they offer. After half a year I have got a promotion and a lot of bonuses, moreover I am always striving to deliver the high quality product, because I know that all my endeavors will be rewarded. The last, but not the least thing is that membership is absolutely free of charge. I hope that my comment was helpful and maybe someone will have a desire to join this great team.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your review, Kathy.
The registration procedure is the first step for us to evaluate our newcomers' academic writing skills, which is why the applicants are required to show their best. We always strive for cooperation with professional and proactive freelancers, as well as have high requirements towards the quality of the delivered product, and you are absolutely correct in your further thoughts.
As for the payments, a monthly payment option is what was agreed on with our payment intermediaries. On the bright side, we have a set payment period date and we always issue payments on time from our side.

Now, we must say that all our Support agents love chatting with you as well! Thank you for being cooperative and professional over this long span of our collaboration. And, of course, your promotion was absolutely deserved, Kathy - we greatly appreciate all your efforts and hard work! Have a lovely day.

Thumbnail of user maviseb1
France
1 review
1 helpful vote
  • Send Message
December 29th, 2021

My best Writerbay team, please accept the wishes from one of your loyal customers! Stay positive and have a lot of energy to make the workspace even better. Happy New Year and Joyeux Noël!

Thumbnail of user adminw
Admin W. – Writerbay Rep

Hello, Mavise! Thank you very much for your wishes! Merry Christmas and Happy New Year to you and your family :)

Thumbnail of user krishnav20
India
1 review
0 helpful votes
  • Send Message
October 5th, 2021

I am a undergraduate student and Finally I cleared all the tests in writerbay. It shows wait 14 days... I am waiting for their reply. I think this is 1 of the best site to work remotely...

Thumbnail of user adminw
Admin W. – Writerbay Rep

Hello, Krishna! Thanks for your review and for choosing our company! Your application will be checked ASAP. Have a nice day!

Thumbnail of user katherinew38
Canada
1 review
9 helpful votes
  • Send Message
July 20th, 2017

I am a writer for WriterBay and I would others out there to know what goes on behind the scenes here... So over this last month, which has been the dry season, I have spent a lot of time trying to get files and getting them done. But here is the best part. WriterBay has this amazing support team that you out there do not know exists. Without this team, I could not produce the high quality papers I do, even though I am good at it, because I need their input, consideration in helping me with time, finding me jobs when the pot is slim, and well they make me laugh. They work with me through the night and when I am ready to pull my hair out with something that is driving me crazy, well they are there for me. They have to be the link between the writer who is trying to give you, the client, exactly what you want, while trying to figure out from the client what they want. They are mini therapists. So when you are talking to them know that they care and they are good at their jobs. Give them a thumbs up will you please. I myself... am sending them hugs.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Katherine, thank you for such a great feedback! It encourages our team to be better and do all possible to assist our writers with the highest quality.
We appreciate you being a part of our team!

Thumbnail of user moxyt
Colorado
5 reviews
4 helpful votes
  • Send Message
March 26th, 2019

There is a pecking order at this company. They have writers who they give all of the highest paying orders to, and everyone else must bite, scratch, and scramble to get decent paying work. I am one of these writers who is not favored within the organization even though I have been working there for fifteen months, and I have my share of highly rated orders that I have completed. Yet, I literally have to apply to twenty orders just to get a handful, and if I'm lucky, they'll throw me a scrap or two of a high-paying order like a dog.

Because of these conditions the company creates, it leads to limited chances to make money every single day your work for the company. It even affects writers when they have a contest. For example, their latest contests call for writers to try and write as many pages as they can within a month or have the highest amount of rush orders. We all know that this contest is fixed, because only their darling butt-kissers get the urgent orders, and the rest of us get some only occasionally. It's not a real contest where everyone has an equal chance to succeed and get a bonus.

If they stopped rigging the entire company so that only a handful of people profit, they might have a really good thing going. I don't know if it's a cultural thing or what, but as polite as the staff communicates, most of the time (you have those who do not and try their best to interfere with all of your orders to make life difficult for you), you won't get a fair shake at this company, no matter how many favors they talk you into doing for you where you will wind up making only a few ducats an hour.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Moxy, thank you for your frank feedback!
Please be informed that at any moment of time, we have a lot of orders distributed among all the active writers. That is not possible to give all the highly-paid orders to a 'handful of people', as in this case, they are supposed to write hundreds of pages every day. Yes, we offer the competition for you to have a chance to be promoted. As a rule, a lot of writers are eagerly engaged in it and for sure, they receive what they strive for.
Moxy, I am sure we can find the most suitable option for both parties. Let us review the orders you have done and make the appropriate measures. Please either indicate your ID or contact us at support@writerbay.com, as I cannot find you in the system by your name.

Have a great time ahead!

Thumbnail of user caydel
Ukraine
1 review
11 helpful votes
  • Send Message
January 27th, 2015

Funny, how often I stumble upon negative reviews about WriterBay, yet the people have nothing constructive or argumentative to say.
Most likely, there are two explanations:
1) People didn't manage to get their application accepted, and focus on leaving negativity all over the web rather than reflect on their writing skills and academic background. WB has high standards for the people they choose to work with, and it's reasonable.
2) People screwed up and got their account terminated, which is, once again, a hightime to reflect upon their professionalism rather than say the company has mistreated them.

I have been working for WB for over four years, and was "a pioneer" there. Over the years, I have observed the website and the company to develop, improve and grow. Yes, WB has its drawbacks, but I choose to look at the positive sides, and, most importantly, I appreciate that I have been able to provide for my little (but, nonetheless, needy) family with the money I make with the company's help.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your insightful feedback, Cayde.
Congratulations on having your 150-page thesis approved! Our Support team send their regards. We are lucky to have you in our team, and we sincerely hope for many years of mutually beneficial cooperation to come.
Best regards.

Thumbnail of user marlenel114
Florida
1 review
0 helpful votes
  • Send Message
June 29th, 2021

I like the way they select writers. A lot of info is needed, it means that my work and education experience are taken into account. I like using my knowlende in doing what I like to do so much!

Thumbnail of user adminw
Admin W. – Writerbay Rep

Hello, Marlene!
Thank you for your nice review! We are glad you've chosen our company. Wish you a wonderful day ahead!

Thumbnail of user crisg25
Philippines
1 review
0 helpful votes
  • Send Message
December 1st, 2021

Writerbay offers exceptional services to clients and is a perfect freelance site for writers. I am very satisfied and happy to be one of the writers. Thank you very much!

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Cris, thank you a lot for your nice words! Should you have any questions, let us know at HelpDesk. Wish you a great day!

Thumbnail of user jeremiahn7
Philippines
1 review
9 helpful votes
  • Send Message
July 31st, 2015

This writing company was very nice a year ago but now that they have this racist manager named Claire everything is a mess. It should have a new management.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your review, Jeremiah.
We regret to hear that your experience with our company has not been pleasant lately.
We would like to get to know more about the issue you have encountered and provide our assistance. We strive to ensure that our employees are satisfied with their working environment and supported throughout their cooperation with us.
Please, feel free to contact us at manager@writerbay.com
I will personally ensure that your concerns are addressed in the most proper manner.
Have a wonderful day ahead! Awaiting for your feedback, Jeremiah.

Thumbnail of user marim198
Ukraine
1 review
1 helpful vote
  • Send Message
December 11th, 2020

In general, the website is good for extra income. Companies of such type do not pay more. It's fine with me as this is a source of extra income that gives me a flexible schedule.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Mari, we are glad to see your sincere feedback. Please remember that in case of any issues, you can contact us via HelpDesk. Have a good time ahead!

Thumbnail of user johannesv23
Finland
1 review
0 helpful votes
  • Send Message
September 23rd, 2021

Best freelance writing services in the market. Writersbay provides very satisfying payment to writers for excellent academic writing by professionals. The website is very practical and user-friendly

Thumbnail of user adminw
Admin W. – Writerbay Rep

Hello, Johannes!
Thank you a lot for your feedback. Wish you a great day ahead!

Thumbnail of user tomd99
New York
1 review
15 helpful votes
  • Send Message
June 20th, 2016

I worked for writerbay for two years. In the beginning it was fabulous, sure, most projects paid peanuts, but after 2-3 months I began getting assigned personal statements and admissions essays that really paid quite well - even got a job paying $48/pp. But this didn't last. They reduced the prices they paid out to the writers drastically, and began to be late with payments. The last straw was after I had written over 300 papers for them with only PERFECT feedback, some jackass customer didn't like his personal statement. They FINED me because he didn't like it - there was nothing grammatically wrong, and all the instructions were followed perfectly, I stopped writing for them and declined the boatload of orders from customers that requested me.

The one bright spot was I went back and was able to find email addresses and names of customers in the orders by looking at the uploaded files metadata and started my own website that I managed to convince many of my customers to use instead of their garbage - which clearly wasn't secure.

Tip for consumers:
think again before writing for these jackasses.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your feedback, Tom.

If you worked with our company for two years, you surely know that we always send payments within the specified payment period dates. Over the past year, there was only one month when PayPal delayed the payouts to our active writers, and we addressed the issue by promptly informing our writers about it and adding bonuses for the delay. This can be verified by any writer who was with us at that specific point.

Although your scamming technique surely sounds admirable, we would like to state that the procedure of processing clients' files and securing the completed orders page minimize the chances for that.

We are sorry to hear our cooperation did not work out for you. We wish you the best of luck in your future career.

Thumbnail of user mahru
Pakistan
2 reviews
4 helpful votes
  • Send Message
June 27th, 2021

Writer Bay is an awesome website for freelance writers internationally. They pay well. And, their support team is efficient.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Mahr,
We are thankful for your kind words! In case you have any questions, let us know at HelpDesk. Have a nice time ahead!

Thumbnail of user debd12
Ohio
1 review
8 helpful votes
  • Send Message
July 17th, 2015

Writerbay creates a lot of hype around the PRO writer status promising new budding writers of bigger incentives if the status is raised to PRO status. However, in reality, PRO writers are given least priority when awarding a project because they are expensive. Writerbay always prefers low cost writers who can provide papers at cheap price even with compromised quality and hence, they need PRO writers only when it comes to impressing a new client or else invariably a project is awarded to a low cost writer. The quality issue is just a hype and nothing else, but what irks me most is when the low cost writers goof up a project and the project is then forced onto the PRO writers for saving the face of the organization and satisfying the supremely dissatisfied client.

The hype created about PRO writers to be assigned projects without waiting or as soon as they apply is not true either. In reality, only 1 in 100 projects gets assigned to a PRO writer as soon as he or she applies.

Finally, it always amuses me that in the list of top 10 earning writers showcased on the site, not a single writer has PRO writer status, which again shows Writerbay's preference for low cost writers rather than quality assuring PRO writers. It seems that the quality assurance department is more focused on cost minimization efforts than ensuring quality.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your review, Deb.
We are sorry to hear that there are some issues which hinder you from enjoying our cooperation.
We appreciate each and every freelance writer who joins our team, and strive to make your working experience as delightful as possible.
Aside from that, we have a list of Product Requirements and Writer's Obligations openly stated in our Terms of Use.
Regarding the first issue, it would be great if you could inform us about it right away, so that we could look into the matter and provide our explanations as to why the references were needed. As you know, we are oriented towards original and unique content only and, should we have any doubts, we try to make sure the writers do their work diligently in this regard. In case you did contact our Management after this issue, I am more than sure you were provided with explicit answer. In case the matter was not resolved, please note that you are welcome to contact our Management anytime, and we will do our best to help you.

As for the second issue, we do make sure that all your extra work is properly compensated. The only reason why the payment for the order may be decreased is a violation of any Product Requirement clause stated in our Terms of Use. Once again, our Management is obliged to provide detailed information as for the payment decrease upon writer's request. Therefore, please do not hesitate to contact us anytime, and we will make sure to look into the matter and sort it out.

Have a lovely day, Deb!

Thumbnail of user zacharyb147
Kenya
1 review
2 helpful votes
  • Send Message
June 24th, 2020

This order was not paid and I submitted it about a month ago. Please check on and try to rectify. Thank you.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thanks for your notice!
As far as we can see, another writer worked on this order. Could you please come to our HelpDesk to discuss all the questions? Thank you in advance!
Have a fruitful time ahead!

Thumbnail of user abdullaha292
Sweden
1 review
3 helpful votes
  • Send Message
August 31st, 2020

Yes, this is my first work, but im totally satisfied. They are very very good
Projects are quite interesting so i also learn more while working

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Abdullah, we are extremely thank you for your positive comment! Wish you good luck in your career. Contact us via HelpDesk any time you need our help. - Writerbay Management

Thumbnail of user dominiquef23
Tennessee
1 review
4 helpful votes
  • Send Message
May 15th, 2019

I've been a writer for writerbay for two years. It is a great way to make money even in slower seasons work is available. I enjoy learning new things and improving on my writing. I have learned with time to stay in control. I don't accept orders unless I have all the information I need to do the paper. If you pick up a paper and the client doesn't give you information on it, you are still responsible and if you try to get out of doing the paper because of it, you can be fined. I've had clients not even respond to my request for documents and the order stayed in clarification pending days after the deadline then the client finally responds with a one word response without the needed documents and the clock starts ticking in the middle of the night. I pick up one order at a time and pace myself. Clients change deadlines when you are already working on other deadlines. I can't say I recommend depending on them full-time because it can get frustrating. You are an on call writer (24-7). It doesn't matter what you are doing or if you are away from your computer. If the client or staff don't approve an extension on a revision you will lose money that you earned. I think it's unfair just because the pay is very low already. Clients can be really rude and it's not addressed by Writerbay. I just feel there is a low regard for the writers. It's no fun getting revision requests due in an hour when you are at the grocery store on a paper you turned in two weeks ago.

My advice to writers is to stay in control and make the best of the opportunity by focusing on quality over quantity. Be careful about picking up so many papers at once to make more money. You can overlook papers that don't have the information you need or clients that don't respond that make the opportunity more stressful.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you a lot for leaving your feedback!
We are happy to have such a writer in our team! We appreciate your devotion and a proper approach to work, as clarifying everything on the paper before writing it is a key to a well-done work. If you feel you are treated in a not satisfactory way, please contact our Management immediately via HelpDesk and we will resolve your issue as a top priority.
We wish you a lot of inspiration and good luck with all your endeavors!

Thumbnail of user hatew
Ukraine
6 reviews
5 helpful votes
  • Send Message
May 31st, 2019

They are ok. You will get paid for your work if it is good. But I'm writing this review because I've just had it!

They assign you to urgent orders with the minimum salary without even adjusting it for the urgency. You change your schedule try to think how to move things around so that you can help them out. But they refuse to increase your salary the amount you want and instead of offering what they can - they just reassign you. Don't worry that you've been on edge for the last half hour racing to the computer to HELP THEM, nooo. They don't care. Those nerves are on you.

Oh and they make promises during high season and don't follow through when the low season comes. So next time they promise you something, make sure you follow up write away or they'll just screw you over.

Don't get me started on the automatic fines they have. So a client sends the order for revision in the middle of the night, you don't hear the email ping because you are obviously sleeping and get find. In the morning, it turns out that another day IS available but to reimburse the fine, you have to wait till the order is approved. And then you have to REMEMBER to ask for it SEVERAL TIMES in both chat/ message/help desk to actually get them to reimburse the fine.

And just keep a close eye on your payment statistics. It may turn up with fines you don't even get informed about. And they might even reimburse them and/or give you bonuses, but you also won't be informed about.

Just screw them.

Oh and for a joke. They have orders with negative deadlines available even during low season (check the image). Cause you know, you are expected to complete them 2 hours before you are even assigned the order and for a mere $5.75 which is actually a bigger salary then many other writers get.

Tip for consumers:
Don't trust them. Always double check everything and follow up right away.

Products used:
This is where you actually work to get paid. No actual product. Service.

Service
Value
Quality
Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Hate, thank you for your review! We apologize for all the inconveniences you have faced. Thank you for being so helpful and dedicated. As far as the urgent orders are concerned, we can assure you that we always try to increase the salary as much as we can in each particular case in order to meet both client’s and writer’s expectations from the order. However, there are cases when there is no way we can increase the price, so we are forced to reassign the writer and look for a new one asap as the order is an urgent one.
As for the fines, that is true that we have a system of auto fines and and you may find all the information about them in our Fines Policy. If you find any of the fines (both automatically and manually imposed) unreasonable, please leave your request at the Help Desk and we will process it as soon as the order gets approved. So, there will be no need to contact us several times. Furthemore, we want to inform you that the orders with the red (negative) deadlines are the ones where we are still waiting for the extension from the client. We cannot extend the deadline without client’s confirmation; that is why, from time to time we have such projects hanging in our system in order for our writers to check them and let us know whether they can complete any of them and how much time they will need for it. Btw, we would like to remind you that sharing the screenshots or photos of your control panel or the 'Available orders' page to the third parties is strictly forbidden by our Privacy Policy (https://www.writerbay.com/privacy-policy.html). Hope for your understanding on the matter!
We are really surprised to hear that there were some promises from our side which were not addressed as giving fake promises contradicts our company’s vision. Hate, could you please contact us back as we would be really interested to investigate the issue with the promises from our side which haven’t been fulfilled? Thank you in advance!
If there is anything else you would like to discuss, please leave your message at the Help Desk and our Manager will get back to you. Wish you a wonderful day!

Thumbnail of user topwritersleaguet
Kenya
1 review
2 helpful votes
  • Send Message
June 1st, 2022

Reliable and Trusted. Alternative, topwritersleague.com. Great experience from both sites. I will always recommend you to use any of the two sites.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you, Ryan, for the kind words! Please be informed that a reviewing website is not a place for advertisement.
Wish you good luck in your career!

Thumbnail of user hamedb2
Sweden
1 review
2 helpful votes
  • Send Message
September 14th, 2020

Thanks for your continuous support! I am sure that you'll have more and more clients to give us as much work as possible!

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thanks, Hamed, for your inspiring review! The Hot Season is about to start, so, the amount of work is increasing. Wish you all the best!

Thumbnail of user nicky148
Canada
1 review
7 helpful votes
  • Send Message
July 10th, 2017

Ajeltake Road 1, Ajeltake Island Majuro, Marshall Islands, oh I thought you were in London... Or is it NJ as your IP said. Almost got me, good thing I looked into this before I signed on.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for leaving a comment, Nick. Our official address is available in Contact Us section on the website, however our support team is located in London. We do not hide this information from our writers.
In case you still have questions or concerns on the matter, you’re always welcome to contact us at manager@writerbay.com.

Have a nice day.

Thumbnail of user vilmam3
Philippines
1 review
5 helpful votes
  • Send Message
April 12th, 2019

I have been a freelance academic writer for Writer Bay since December 2012, or almost 7 years now. So far, this freelance writing organization has been one of the most reputable and reliable online writing services, so far. Support provides immediate response for inquiries and clarifications, and had been very prompt in resolving issues pertinent to writing. The challenging issues that were encountered included payment issues where my salary has been sent late or problems with payment methods (I changed payment methods thrice already) were not immediately resolved since they could not provide assistance in tracing the status of my payment. In addition, with the recent mandatory audits being conducted, I honestly contest being given a demotion (from PRO status to PRO light) on the basis of non-compliance with the required 100 quality pages per month. I believe a demotion in status is derogatory since the demotion considered the number of pages without taking into account that there are different orders of varying complexity depending on academic levels. There are pages that are easy to write and others are fairly difficult, especially entailing application of theories learned from my graduate degree course. I have been writing consistently for WriterBay for almost 7 years with 1933 approved orders. And then you demote me for writing below the 100 orders per month which is supposedly a requirement to sustain my PRO status. It is my conviction that I earned the PRO status for delivering quality orders consistently through the years. Demoting my status to lower PRO light is actually demotivating and demeaning. It is not an effective manner to say I have to strive harder to reach the same status in the future. I hope you will reconsider this auditing practice and the number of pages written should not solely be a main consideration for adjusting the status up or downwards. Quality should precede quantity. Thank you for giving me the opportunity to write a review. My very best regards to WriterBay.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Vilma, thank you so much for leaving your feedback! First and foremost, on behalf of our company, I would like to express our sincere gratitude for your loyalty, devotion, and hard work! We are really happy to have you in our Team.

Vilma, unfortunately, the number of pages completed per month is one of the requirements of the PRO & PRO Light statuses. Only really proficient and hard-working writers as you are can reach these statuses and we know each of our PRO and PRO Light writers by name. The issue is that we receive a certain amount of orders per month meant for promoted writers and we just need to be sure that the writers who we consider to be our best of the best can handle them. That is why, such a requirement was set. We hope for your understanding on the matter! I wish you good luck with all your future orders!
If you have any issues to discuss, please visit our Help Desk and we will gladly assist you.

Thumbnail of user melissac1337
Sweden
1 review
1 helpful vote
  • Send Message
April 20th, 2021

The interface looks good, the description of the work is interesting, I think it's worth giving a try!

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Melissa, thanks for your nice comment! You are more than welcome to apply! We are looking forward to working with you.

Thumbnail of user bettym159
Virginia
3 reviews
26 helpful votes
  • Send Message
February 6th, 2019

Wow, I would just like to say that customer service is really polite, for the most part, although I don't really trust much of what they say. You have to really watch all of the people in this company, though, because they try to get you when your guard is down. The entire staff goes in and changes things on your order so they can make more money off of you, like lowering your per page rate in the middle of an order. They claim it's a mistake, but when you see the name of someone who you know has it in for you in the company as the person who did it, it makes you doubt their claims. It's not like they go out of their way to check over their adjustments to see if they made a mistake. If you don't catch it, then they keep the money. Not the most horrible I've worked for, but just be careful. They are not the most trustworthy either.

UPDATE! The rep from the company is simply full of crap. This did happen, it does happen, and it will happen. This company is a foreign company, and they have no care for treating their writers well, at all, ever. This is my experience with Writerbay, and if they don't like the fact that I called them out on it, it's really just too bad. They had tried to steal money from me like this on a number of occasions. It was so bad, I had to start taking screenshots of the contracts I took on so that I had proof that someone went in there and changed the pay, and I went to management every single time. You can take your response and stick it you-know-where, because it doesn't help solve anything, it's completely and utterly useless, and it only shows how guilty you really are. Because of your ignorant response, I changed my vote to a one star because your company and everyone in it is utterly useless.

Tip for consumers:
There are so many content writing jobs right now that is honest work. Don't work for these complete losers.

Service
Value
Quality
Thumbnail of user adminw
Admin W. – Writerbay Rep

Thanks for sharing your experience, Betty!
Please be informed that we never lower the price of the order after a writer has confirmed it. There is only one situation when it can be done:
For example, the client has initially ordered 6 pages, but then he said that he needs only 3 pages. For sure, the writer’s salary will be decreased, but he will work less as well. What is more, there is one more situation, when the money can be taken off your balance: the client has sent the paper for revision after approval. But after he approves the revised version, you will be fully compensated.
Betty, you are absolutely right regarding the part that our Support Agents not always notice some mistakes with the payments. Let me inform you that some actions can be done in the system without notifying Support. When such situations happen, you are more than welcome to inform us about this and everything will be fixed immediately. You can always set your bid for the work if you see that it is more complex than said in the Paper Details.
Wish you a lovely day! Please contact us via live chat or by email support@writerbay.com and we will gladly help you with all your concerns. We work 24/7.

Thumbnail of user juans59
Illinois
1 review
9 helpful votes
  • Send Message
September 27th, 2016

I used to think Writer Bay was alright; far from the best, but just alright. However, one recent experience has made me think twice about. One time I turned in a two page paper that was a simple one with three sources required. After sending in the simple paper, I kept getting revision after revision for small things that I was not even told about. The first included putting in some kind of a research question, which I was never told to do in the first place. Then it was putting the research question in bold at the top of the paper. Then it was fixing my sources when they were not wrong in the first place. And there was even a revision where I was told to write a separate paper list all sources and explaining why I chose each source in detail.

After I turned that paper in, I got another revision a few hours later saying I needed to add complex and in depth concepts to the paper. I did that and turned in the paper. Then at 3:00 a.m. in the morning, I got another revision saying I need to mention the complex concepts again. It was fed up and told the client that I am not doing another revision since everyone in the paper is done. They backed off, but a week later, I got another revision request saying I needed to create a separate paper strongly saying what each paragraph was about in my previous paper. This is slavery. Stay away from this site at all costs. On top of that, you can get revisions at the worst times. I do not recommend turning in a paper and then going out somewhere for a few hours to have a good time. Several times I have done that, and when I check my emails on my phone, I get a revision message from Writer Bay. This website has turned into slavery, and I recommend you stay away.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your feedback, Juan.
We are definitely sorry to hear you have been disappointed with your experience with WriterBay. It sounds like you have worked with us for quite some time, which is why we assume that you know that unreasonable revision requests can be denied by you with no further penalties. We are aware that sometimes the revision instructions contradict the initial ones, and we withdraw such requests upon your notifying us about it.
Moreover, Juan, you can switch off the "Available 24/7" option in your profile and no night calls from our side will follow.
Finally, we would like to remind you that Help Desk management is always there to address all your concerns and solve all the issues that may arise.
We hope that you will use the named mechanisms of resolving any arising difficulties with greater efficiency in order to make your experience at WriterBay more pleasant. We are always here to help you do so, as well.

Best regards

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Freelance writing jobs for professional authors. Join now and start earning the money you deserve.

Company Representative

Thumbnail of user adminw
Admin W.
Typically responds within 15 hours

How do I know I can trust these reviews about Writerbay?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Writerbay?