• Writerbay

Writerbay

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Overview

Writerbay has a rating of 3.0 stars from 190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Writerbay most frequently mention support team, part time, and registration process. Writerbay ranks 18th among Writing sites.

  • Service
    25
  • Value
    23
  • Returns
    15
  • Quality
    22

This company responds to reviews on average within 15 hours

Positive reviews (last 12 months): 74.2%
Positive
23
Neutral
0
Negative
8
28
See all photos
How would you rate Writerbay?
Top Positive Review

“My experience is positive”

Krish R.
7/8/24

My experience with this website is positive. I am quite satisfied with an option to work part-time and earn for my living once I need it. Easy-going platform interface, comfortable conditions and rules. Like their orders and the way they provide info and support.

Top Critical Review

“NEVER SEND THEM YOUR DOCUMENTS! They are cheaters!”

Alex M.
4/17/24

I have completed all the tests and submitted education certificates. In a few days, their manager, Angelina, contacted me and requested a photo of my passport. Even though it is not a governmental position, but an illegal ghostwriting service, they still require numerous documents. The next day, Angelina rejected my application, stating 'experienced managers found the document is altered.' However, my document is absolutely legal and can be checked via official checkers. Angelina refused to provide an explanation. When I offered an official governmental check of my document to prove its authenticity, Angelina disappeared. I found: 1. The company is illegal and gathers documents for illegal purposes. NEVER send them your docs. 2. They operate under FAKE names! Just check their LinkedIn profile: the location is Ukraine, the registration address is Cyprus, while they claim to be from the UK. 3. AVOID them; otherwise, they will steal your documents. The screenshots of illegal Angelina's activity are attached

Reviews (190)

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support team (26)
Thumbnail of user davidz36
Kenya
1 review
9 helpful votes
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March 10th, 2017

The company seems to be isolating African writers who apply for freelancing positions. Looking at the website's demographic charts, the fewest writers are from Africa. This is really unfair. In as much as we are not native English language speakers, there are many talented writers in Africa.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your comment, David.

We accept writers from all over the world, including the representatives of African countries, the rules are the same for everyone. We would like to draw your attention to the fact that our writers have to meet a set of standards and requirements as we provide our clients with the works of highest quality only. The ones who cannot perform at the required level, cannot be accepted either. We’re always open for talented people and will gladly accept them into the team.

We wish you all the best.

Thumbnail of user sitarab
Ukraine
3 reviews
25 helpful votes
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March 6th, 2018

Hi, I'd like to share my story: I've been working with the Writerbay for about a year now. I don't do much writing, but do take orders from time to time. Actually, my beginning was not smooth as I did get a couple of fines at the beginning. Obviously, I felt discouraged and ready to leave but after several talks with their support agents, I decided to give it a go. I reread that paper that I got fined for low quality and to my surprise, it actually wasn't that perfect as I imagined in my head. This is what changed my mind and made me realize that it's not Writerbay responsible for my fails but I am. I made mistakes, I should learn from them.
Thats all I wanted to say.

Tip for consumers:
You should definitely try Writerbay if you're a hardworking person and ready to develop

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Quality
Thumbnail of user adminw
Admin W. – Writerbay Rep

Sitara, that you for sharing your experience! We appreciate your understanding and count on many years of fruitful cooperation.
You can always reach us via Help Desk or via manager@writerbay.com in case of any concerns.
We wish you a wonderful day!

Thumbnail of user jackief40
Bulgaria
1 review
12 helpful votes
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December 6th, 2017

Ridiculous amount of work and pressure, unfair fines and behavior by management, highly disrespectful, unrealistic expectations, manipulation of salaries. Oh and they plant positive feedback

Stay away!'

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Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for the review, Jackie. We are definitely sorry to hear about your experience with our service and would appreciate if you shared more with us via manager@writerbay.com.
We pay extreme attention to the quality of assistance that is provided to our writers and would like to know what caused such a negative feedback. Our managers on Help Desk are always ready to discuss any issues our writers face and strive do to all possible to prevent such issues from arising again.
The positive feedbacks are left by real people who do like working with our service. Our company does not encourage fake reviews.

Jackie, we will be more than glad to find out more details from your side on the matter. Looking forward to hearing from you.

Thumbnail of user hamdana3
Ukraine
4 reviews
4 helpful votes
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August 17th, 2020

My marvelous support team that always helps with my issues! I'd like ot express my appreciation for your devotion and strength! I know you guys do not sleep at night to provide your help to your employees in need. Proud to work with you

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Hamdan,
We are very thankful for your review! Please do not hesitate to contact Management via HelpDesk in case you have any issues.

Thumbnail of user douglasa319
Kenya
2 reviews
0 helpful votes
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July 31st, 2021

So far I have worked with three different writing companies. I have tried signing up with WRITERBAY three times but my application rejected. That means three years without qualifying. Let me continue perfecting my writing skills. I will keep on trying as they told last when my application was rejected, maybe they will consider next time.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Hello, Douglas!
We are extremely sorry you weren't selected as a writer this time, but we are sure you will succeed after you re-apply in 1 year. In case you want to receive feedback on your application, please email us at support@writerbay.com. Have a productive time ahead!

Thumbnail of user mariama59
Pakistan
1 review
6 helpful votes
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June 25th, 2020

As I went through so many reviews most of them complaining that they barely get any orders after applying for them and the QAD selects upon favouritism. I completely disagree with it, because as a beginner u do have to wait a lot for getting orders assigned, but with the passage of time there comes a time when u start getting orders regularly. There is always the option for auto-take, in the beginning even I only got orders which had the auto take option, but now I have started getting other orders as well.so my experience is very good with the site and I would recommend others to apply as well because it indeed is a very nice place to earn.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Mariam,
Thanks a lot for your kind comment and for sharing your personal experience. You are absolutely right about 'how it all works' when you are a Newcomer. Hope you'll enjoy your weekend! Take care!

Thumbnail of user denisem485
Sweden
1 review
1 helpful vote
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September 26th, 2019

As for me, WriterBay gathered all the benefits of the freelancing job: working home conveniently, nobody disturbs you, nobody argues with you on the ground of your work. You are the Boss and manage your schedule, you influence your own salary. That is awesome. If you work more you earn relevantly. This place is almost ideal for me.
There is only one thing that makes me sad from time to time. It's the competition. Sometimes it gets difficult to receive the project and you have to wait for several days to catch it. Although, it seems more friendly with their Application and especially Telegram, as you receive all the notifications right there. Good implementation, staff!

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Denise, WriterBay Team is grateful for your positive comment! Thanks for being our loyal writer! In case you have any ideas or suggestions, you are welcome to share them with us via HelpDesk.

Thumbnail of user louisv21
New Zealand
1 review
10 helpful votes
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June 16th, 2016

I've never used WriterBay, but I morally object to a business that purports to assess the abilities of writers when its own home page is riddled with grammatical errors. I have been a self-employed writer for many years and the WriterBay business model looks and feels extremely exploitative of writers' talents.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your feedback, Louis.

Thumbnail of user tawseefm
India
3 reviews
10 helpful votes
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January 31st, 2017

I remember working with this company a few years ago. It was great. I got a very nice experience by working with is company. It helped me grow. Unfortunately, I got my account terminated almost two years ago. I would love to work again with them - they treated me as one of their team members.
Also, I want to say thank you writerbay.com

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Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your kind words, Tawseef.

Those whose accounts have been terminated may reapply in one year. Therefore, you are welcome to reapply!

Thumbnail of user mildredd19
Philippines
1 review
3 helpful votes
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April 15th, 2019

I have been writing for Writerbay since May 2011. At first I thought it was not a legit site but after receiving my first pay, I knew it was not a scam. Since I left my job, Writerbay became my sole source of income. Aside from a good source of livelihood for me, it has also been a learning experience. Since I started writing in Writerbay, I learned a lot about different subject matters, from criminal justice to management to economics. Writing for the company is a good exercise for my mind especially since I do not have a permanent job. Although the rates are lower than other academic writing sites, I still appreciate the time I spend doing researches to complete orders.
I plan to work with Writerbay as long as I am able to think and use the computer. I just wish that the rates for writers who have stayed with the company are higher than those who are just new in the business. Loyalty has a price too.
Thank you Writerbay for everything!

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you so much for your comment!
Let me inform you that frоm our side, we enjoy working with you as well!

Have a productive time ahead!
If you have any concerns, please visit our HelpDesk and we will do our best to solve your issue.

Thumbnail of user gheanc
Philippines
1 review
1 helpful vote
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February 24th, 2019

One of the best writing company, however, many of my writing struggles are a result of either an unresponsive support team or one who insists on their rules, without bothering to check the requirements. Of course, they have to check the submitted papers based on the guidelines, but some members of the support team do not check the paper details. They insist on sending the paper for revision, even when it was properly completed based on the client's requirements. At least give your writers, especially those who are already expert in their field, the freedom to complete the paper without the need to be checked by your support team. This is especially in the case of new members of the support team, as they are the ones who often give unnecessary headaches to writers who know what they are doing. I suggests that you let the writer and the client communicate, rather than letting the support team get in the way.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Ghean,
First and foremost, I want to thank you for your frank feedback! You point of view is absolutely right! This is the task of the responsible person to check whether the papers uploaded follow the clients’ instructions. Evidently, the Support Agents cannot be proficient in all the subjects we have on the website, that is why some misunderstandings might occur from time to time. Please be sure that such comments as yours help us to improve our services and do all our best to meet your expectations. Once again, thanks for this comment!

If you have any questions, please contact us via live chat, email support@writerbay.com or call at +1 (800) 444-57-59. Wish you a great day!

Thumbnail of user christinel14
Ukraine
1 review
10 helpful votes
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August 1st, 2014

When I joined Writerbay.com I considered it to be my option just for extra cash. Now it is my full time job an I can't imagine my daily schedule without checking recently published assignments at Writerbay.

Their standards are quite high, although fair enough. It's a good place for freelancers or those who dream to get rid off 9 to 5 jobs.

The system is not easy for a newcomer and it takes some time while you figure out how everything works.
Good thing: they have a mentoring program. Mentors patiently guide newbies. That makes you feel important:-)

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your sincere feedback, Christine.
We are extremely glad to have you in our team.

Thumbnail of user neild85
Utah
1 review
7 helpful votes
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May 15th, 2019

It's not a bad place to practice your writing skills, as long as you pay close attention to details, and are willing to work with a customer service staff that may or may not be as proficient (in writing or speaking) English as you are.

If you are proficient areas where there are fewer professional opportunities for earning, this isn't a bad gig (again, if you are willing to watch the details). It is difficult to get rich with this gig, but it can produce a little spending money.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Neil, thanks for sharing your experience!
We are sure this comment would be useful to the new writers as before confirming working on the order, you are to be 100% sure you understand the requirements. As the practice shows, when everything is clarified on the order before the writer starts working on the paper, there are no misunderstandings in the future. Good luck with your projects!
We wish you a lot of sunny days ahead!

Thumbnail of user robw60
Germany
1 review
12 helpful votes
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October 21st, 2016

A bit unethical to write for other students but this is life. Striving to work and study simultaneously I found this site quiet helpful. I arrange own schedule and write from time to time to pay my bills. Would recommend for those in need of a part time job.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your feedback, Rob. We are glad to have you in our team of writers.

Best regards

Thumbnail of user jeremym236
Philippines
1 review
5 helpful votes
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April 2nd, 2019

I have been with writerbay for 5 years now. Although I have ny own share of lapses, I am believe that I develop more as a technical writer because of my tenure with writerbay. Before I was only doing it as a part time job, but I realized that the site offered me more fulfillment compared to my day job. I am now doing this full time.

I know that I will learn more and I continue to look forward to establish a good working relationship with writerbay

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Jeremy, thank you for this review!
We are happy to hear that a freelance opportunity at Writerbay became your full-time job. Indeed, it motivates to constantly develop oneself.
We wish you good luck with your current projects and great experience with us!

Thumbnail of user kristind59
Missouri
1 review
5 helpful votes
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May 7th, 2019

I've worked with WriterBay off and on for a few years. As a writing professional, it's a great way to pick up some extra funds along the way. It can be hard to squeeze it in to a busy schedule and sometimes customers want instant revisions and the emails can come in with notifications about the revisions when I have a full day planned or am even asleep. If I have time to solely dedicate to working, I don't mind it at all. If I have other things come up, like when my computer crashed, they really weren't super understanding. They can be a bit slave driving and not reasonable with time frame. If you aren't available RIGHT NOW, you get stupid fines for even being 15 minutes late

Tip for consumers:
Writers and people who need content written are all right here. It's been a great job board for me.

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Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Kristin, we are sincerely thankful for your feedback! It is a very valuable comment, as it will for sure help us to create a more comfortable working environment for all the writers. Please accept our apologies if you have faced any issues in terms of penalties. As we strive to deliver the product of high quality, we have to take certain measures which are described in our Terms of Use (https://www.writerbay.com/agreements.html - 6. Fines). Although we can assure you that always try to resolve any issue in the best possible way for our writers. That is why, in case you feel you are unreasonably fined, please contact us via HelpDesk and we will do all our best to find a solution. Good luck in all your future endeavors!

Thumbnail of user marlened43
Sweden
1 review
3 helpful votes
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October 25th, 2019

Oh, well. I can see that writersbay has changed their website and facebook design. It was strange for me when i first saw it, as i really got used to that dark green color. But the new one in just amazing! Writerbay became more fresh and up to date. I believe that in the core of these changes there is a storng desire to improve the services and make all the employers satisfied. Keep it up!

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Marlene, we are glad you like our new design! Thanks for your sincere feedback! Wish you a fruitful time ahead.

Thumbnail of user katew114
Sweden
1 review
4 helpful votes
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March 6th, 2019

With writerbay, I can do whatever i want in my life. This is my second job, and firstly I took a few orders per month. But then I realized I can do more and earn more! I am traveling a lot, because I can work from any country and I have money to do this. Guys, be realistic, Writerbay gives this opportunity!

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear Kate,
We are so glad to read this frank review. Thank you for inspiring the readers to work in our friendly team and make their dreams come true!
Should you have any questions, contact us 24/7 via email support@writerbay.com or live chat. Have a productive time ahead!

Thumbnail of user kayo17
Colorado
1 review
10 helpful votes
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February 1st, 2017

Customer service is unhelpful, and when they botch orders, they lie and blame it all on the writers, which results in penalties to the writer. They look for any chance they can to steal your money, even if you work hard to complete the order. Their staff, if they have a thing about you, will do everything they can to interfere with your order. They try and force you to work for free, and when you don't comply, they penalize you.

Tip for consumers:
This is not a place where a writer can expect to work for long. I suggest to keep looking for a job even if you do decide to work there.

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Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for the review, Kay.
We are definitely sorry to hear about your experience with WriterBay customer service. We assure you that all the writers that work with us and provide quality product, are always paid for all the efforts undertaken. Penalties are applied strictly according to our Terms of Use only in cases where the quality of product provided does not correspond to our requirements. Furthermore, Help Desk management is always ready to discuss the above-mentioned issue and explain why the measures were taken accordingly.
We hope that you will use the named mechanism to resolve any arising difficulties in order to make your experience at WriterBay more pleasant. We are always here to help you do so, as well.

Thumbnail of user kittym60
Colorado
1 review
7 helpful votes
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April 29th, 2019

They make the customer pay for revisions under certain circumstances. They charge the clients for the revisions, but then bully the writers into doing the revisions for free, threatening them with fees for not completing the revision or closure of account. It's about the type of behavior that you would expect from a company with its headquarters from a third world country They think that they are the only company in the entire world who hires writers, so they run their company with a sweatshop atmosphere. The revision policy is just one of the ways they rip off the writers and make them spend endless hours on orders for low pay when they are charging the clients for the revisions all along.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you so much for the review left!

On behalf of the whole company, let me apologize for all the inconveniences caused.
As you may know, a client pays for the order to be done according to the instructions sent and is looking for a paper that comply with all the requirements. From our side, we strive to assure the highest quality of any project done and if the revision is needed in such case, we need to ask the writer to make the appropriate changes. However, if the revision is a contradictory one, we are forced to charge the client additionally in order to pay the writer for his additional efforts. We never ask our writers work for free and you may find information about our revision policy at https://www.writerbay.com/agreements.html (3. Liabilities of the Company and the Writer).

In case of any concerns, make sure to visit our HelpDesk and we will help you out!

Thumbnail of user nicoleh20
Ukraine
2 reviews
36 helpful votes
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September 10th, 2014

I have been quite satisfied with cooperation with Writerbay so far. I received my first payment in August, and it came without any delays. Their support works 24/7, which is quite convenient due to the time zone differences: the company is located in London, UK and I writer from Austin, TX, USA. I logged in the other day and was impressed: there were over 130 available orders, while the best what another freelance writing service I had worked for some time ago could offer was around 20-30 assignments daily. I cannot wait to get to work on some dissertation or thesis on Law or Political Science - that's my majors and I am looking forward to this opportunity.

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your feedback, Nicole.
We are happy to hear about your positive experience with us!
Best regards

Thumbnail of user rohits31
India
1 review
3 helpful votes
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September 16th, 2016

I like to share my opinion on using this $#@! $#*! website, mostly people lie about using writersbay and getting paid well. I just have started my account and as I gone through the proficiency test without any consideration they failed me and block the account.
Bloody $#*!S

Thumbnail of user adminw
Admin W. – Writerbay Rep

Thank you for your feedback.

We have high standards and expectations towards the freelancers who apply to work in our company. The grammar test is the first step of the proficiency testing, as a strong command of the English language is one of the most essential skills a freelancer should possess. If you score less than 9/15 on the grammar test, the system will automatically dismiss your application due to non-compliance with our basic standards.

Thank you for your interest in our company, Rohit. You are eligible for re-application in one year from now, and we sincerely hope that you will do the grammar test with excellency the next time around.

Best regards.

Thumbnail of user kaushikb2
India
1 review
0 helpful votes
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October 4th, 2018

After working for around a year with the company, I found that the company respects its writers a lot and gives opportunities. I had to wait too long for the first order but then it was all good. Timely payments and plenty of work. However, since I was a newbie, I made several mistakes and the account was terminated in March.
I have learned from my mistakes and am ready to take the challenges again with a much enhanced capability of handling any order. I requested Writerbay to allow me another chance but they said I can reapply only after a year of termination.

I regret about my mistakes and wish if I could go back in time and not do those mistakes. I badly want to work with the company again. Hence, I would request the company to kindly allow me to work again as soon as possible. I am ready to pass all the tests again with much better results.

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Thumbnail of user adminw
Admin W. – Writerbay Rep

Kaushik, thank you for your sincere feedback. Please be informed that task may be reassigned if you do not confirm it. This usually happens with urgent projects where we need writer’s involvement right away. We are sorry about this occasion with the very first task. Still, you have a chance to choose any order of your taste. Your application will be considered in a competitive manner.
WhatsApp is a good service, but the company uses Telegram since it is faster, more convenient and stable software. All the notifications and updates appear on Telegram right away so the writer is always able to check the status/updates on the order. Anyway, your feedback is counted. If you feel that you have any breakthrough ideas or suggestion about the service, you are welcome to contact us via email which is manager@writerbay.com.

Thumbnail of user georgejw1
Sweden
1 review
1 helpful vote
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May 14th, 2021

Working at Writerbay is a good experience for the starters - you can learn what is freelancing, how to write academic papers. I learnt a lot at the beginning and now I can freelance at 2-3 platforms simultaneously. Writerbay is worth trying!

Thumbnail of user adminw
Admin W. – Writerbay Rep

Dear George,
We are so happy to read your comment! Thank you for being a part of our Team. Wish you a lot of success in your career!

Best Regards,
WriterBay Management

Thumbnail of user usmanz1
Pakistan
1 review
10 helpful votes
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March 31st, 2017

I am working with WriterBay.com, and during my, more than 2 years of, experience with WriterBay, I have found the work very much satisfying. The support team is really supportive not only for the clients but also for the writers. Though revisions from clients disturb the entire schedule, but even then the company is not involved in disturbing the writer; it is either the misinterpretation of instructions of client by the writer or not up-to-the-mark writing of the writer. In my opinion, WriterBay could be among the best sources for writers, who want to help others in their writing issues or want to help others in their research, and for people, who want to earn a good level of extra income.

Thumbnail of user adminw
Admin W. – Writerbay Rep

We are happy to hear such a positive feedback, Usman!

We are glad to have you in our team and hope for many years of mutually beneficial cooperation to come.

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