ChristianBook

ChristianBookRewards is a scam. We never signed up for it yet charges showed up shortly after we purchased two bibles there. I have attempted multiple times to cancel and the charges keep showing up. We finally got the fraud team at Chase involved, and they were able to place a block on this merchant, and refund three months worth of charges. There appears little that is "Christian" about this scammy merchant. I'd give them a MINUS FIVE STARS if the system let me (1 is the lowest).

Bottom line, beware this merchant!

I would just like to take a moment and write a brief review on a book. I ordered here from Stacy l Lyn Harris Love language of the south

Whether you are familiar with her or not, you need to get this book. It is an in-depth look at the life of Stacy Lynn and her recipes my favorite, being granny, southern fried chicken the photos are spectacular, professionally done, tremendous insight into this woman and chef and entrepreneur and wonderful Christian lady, do yourself a favor and buy this book I assure you you will not be disappointed. You can find her as the host of the sporting chef.!

For Bibles, the selection is larger, price usually lower than other sellers. The online catalog descriptions give me details, as dimensions, type size; so I know exactly what I'm buying. Excellent also for wide selection of homeschool items.

Only 2 stars because shipping was through FedEx. I've ordered from cb many times but they keep using FedEx, and today after many lies like "attempted delivery", I found out my box had never even left the facility. In order to stop it from being sent back to CB, I drove 45 miles and stood outside in the rain to talk through a speaker at fed ex and finally get my package after 4 days of "out for delivery" notifications. I would gladly pay more for better shipping. I won't buy from them again until they provide more shipping options.

If I could give this company more stars, I would. Wow - they went above and beyond ANY customer service that I have experienced. I was searching for a unique need and I had three different people work very hard to help me. One lady worked for a very long time searching and searching - educating me all along - trying to find what I needed. As a result, she found something that cost much less than expected! I LOVE these people!

Unfortunately I fell for this - I was placing an order and saw a button it said to click on to join the rewards program and save the shipping charge, so I did, then afterwards found out that it signs you up for an $18/mth auto-draft charge and it also doesn't remove the shipping charge, they apparently send that back to you at some later date, and of course it offers this to you AFTER they already have your credit card info. Whoever heard of paying for a loyalty program? And not stating that's what you're signing up for up front is pretty crooked. Too bad a Christian-based company operates this way.

They are charging credit cards for orders never ordered by the customers. They start small and than move to a larger amounts until you notice. I found 3 charges over a 5 day period ranging from $8 to $130. When you call them they say their systems are down and cannot take calls. I needed a book for homeschool in 2020 and had no choice due to shortages (Covid) of homeschool materials otherwise I would have never ordered from them and have NOT since.

This company is underhanded and unethical. Somewhere in the fine print whenever you purchase a book or another item you become enrolled in there "Rewards" program. The cost of this is almost $20 per month. It would be interesting to know how much money they have made off of unsuspecting people using his practice. Do not buy anything from this company! I know they will ultimately pay for what they have done.

Purchased a bible with the intent on receiving what I ordered. Surprise it was not! Their service made an attempt to correct the issue but was not able. The item they listed was not what I recieved. I truly do not believe they have any intent on providing you what you purchased. When they realized that I was not going away, they offered to refund my purchase when I returned both incorrect bibles. I refer to this as the old bait and switch activity.
BE AWARE!

We ordered a school curriculum and we received the wrong book. They apologized and resent the order and then resent the same wrong book again. Now we are two weeks late on the curriculum we need. They said they would send the order with two day shipping and now we get an email that they had their inventory wrong and they cannot fill the order at this time. We called to complain and their was no effort to correct the problem. They simply did not care and when we explained what happened and said we were going to leave a negative review they simply said "ok" with no apology or effort to rectify the problem. Very poor customer service. Very disorganized. This is the second time we've had problems with them listing inventory they don't actually have. We will not support this business again. They have lost us as a customer!

I bought a book from them. They automaticlaly added me to their rewards program and charged me 14.95$/month until I found this in my credit card record a few month later. They did not ask me permission for this Reward program.

Bought over $100 worth of merchandise and entered code for "Free shipping on orders over $100" and only to find out they fraudulently signed me up for $16.95 per month rewards club. Unfortunately I am not the only the only one this has happened to and I will be filing a class action suit.

I ordered $300 of training material. Everything arrived, but later I got an additional charge of $14.95 from Christianbookrewards.com on my card. I emailed Christianbook.com why I had a charge from Christianbookrewards and stated I didn't need the service and on the webpage I didn't pay to be a member or whatever the service was. Christian book.com never responded. On my second charge I marked both charges down as fraud on my discover account and also realized this was from a different website that I have never used. Still waiting if discover or christianbookrewards refunds me. I didn't get any financial benefit If I did sign up for the rewards service so be careful I guess there is a button people click to sign up. I specifically remember not signing up for anything.

We ordered a Funeral Pall on July 5,2022 which was supposed to be delivered Mid July and so far we
Have received at least 6 notices that shipment has been delayed. After calling each time, we were promised we would receive it in about a week. The last notice received yesterday stated it would be delayed until Oct 7,2022... This will probably not happen.
I think they want us to cancel because of a $40 price increase. Be careful if you order from them!

Straight to the point.
This is my first order and last from this business. They charged the amount, and later I received an email saying that my product was on hold until I called them back to verify the billing address. So after they charged to my bank account? Umm, It's crazy. At the end of the day, I requested a cancellation order because I don't have time to be calling for something already processed but on hold. Conclusion: Go to another place to buy to save time.

Thanks

Overall nice business with a great selection to choose from, with very easy to read information. Unfortunately, after 4 orders of multiple books, 2 orders had damaged material. I don't think it is from shipping, it looks more like a tear. And even though its small, I assume the regular customer is looking for perfection when buying. I expect a near mint item when the order is for a new condition book.

Order was supposed to ship in 46 business days. They took 8 to ship (2 weekends not included) and our bibles arrived after 6 days of shipping. If you need your order by a specific date, such as a birthday or holiday, pad it with at least one extra week over their estimated times or prepare for disappointment.

Slow shipping, address entered at their web page changed and item ordered has bounced. So, if I want this product sent to me again they declare they will charge extra postage and as I have not received the order at the mailbox then they will not refund the original postage. I tried to call: "Our phones are not working at this time." Okay.

DO NOT BUY FROM THIS OUTFIT.

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Great sales, great selection, variety of products, prompt shipping, rare site and a real gem!
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Out of stock on dollar and lower items, if ordering several copies.

Would definitely recommend. US Funds.

First time ordering. Ordered a book for $29 dollars. Woman taking phone order doesn't tell me that if I spend another $6 dollars that shipping would be free. Called back and ask if to be fixed. Their Christian response was "better luck next time." There will be no next time.

I have been buying from Christianbook.com for several years. Most of the time I am happy with them. What I do not like is the books are not all Bible based, therefore not Christian. I have to be really careful when choosing books for myself, or others. It isn't an easy task. I would love to give a higher rating, and am tempted to give a lower rating. Yes I will continue to buy from them.

While I have never had a problem with my orders, and the prices are the best, the shipping just plain sucks.The shipping costs are not cheap as it is I would expect faster delivery for the price. I live in the West and my orders always take over a week to be delivered sometimes 2 whole weeks. This is ridiculous!

Though all the products I have ordered, I've been very satisfied, the customer service is terrible and the shipping takes forever. If you need a product in a hurry, order from somewhere else. The wait is rediculous.