CorvetteMods has a rating of 2.1 stars from 723 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CorvetteMods most frequently mention customer service, credit card, and tracking number problems. CorvetteMods ranks 677th among Auto Accessories sites.
This company has so many options for custom painted products. My 2017 Grand Sport Corvette now looks like no other. The paint and clear coat quality is better than GM, will definitely be checking back and ordering more.
After 3 business days of waiting for "in stock" items to ship, I requested a refund. They refused because my order was already in "queue". Oh yeah, you can only reach their "customer support" via email. It took thier "cancellation team" 10 hours to DENY my cancellation request. This is day 4 and just had to file a claim with PayPal and my credit card company to try and recover my $200+. This "business" is a total scam and should be avoided at all cost!
After 3 business days of waiting for "in stock" items to ship, I requested a refund. They refused because my order was already in "queue". Oh yeah, you can only reach their "customer support" via email. It took thier "cancellation team" 10 hours to DENY my cancellation request. This is day 4 and just had to file a claim with PayPal and my credit card company to try and recover my $200+. This "business" is a total scam and should be avoided at all cost!
Tip for consumers:
AVOID!
Products used:
Parts
Ordered 2021 corvette license plate holder. Came in crushed box with scratches on product that I owed $8.00 to accept. Contacted customer service, said I should have not paid? Product looked like someone sprayed with cheap spray can and missed a few spots. Not impressed with there workmanship.
Ordered an internal trim screw kit which should have contained dozens of various screws, and also required extra shipping (assuming this was for excessive weight). I received 12 wood screws with decorative washer. I Contacted Corvettemods because the parts received did not match the description. I was informed that the parts were correct and they would only refund me price of the parts if I wanted to return them. It cost me about $6.00 to return $3.00 worth of screws. The seller is not interested in doing the right thing and will sacrifice future customers for a quick buck.
What a pain! Took two weeks to receive a damaged product. Contacted customer service who are outsourced to Europe, no help at all. I had to send 40 emails in one day to spark a response from them. The representative I spoke was noticeably irritated when telling me that she will contact me when a return has been permitted. So potentially if they ever get back to me it will be a month before I receive my ordered product. Garbage process
Tip for consumers:
Go somewhere else
Products used:
Air cleaner system
Ordered sun visors for my C5 drivers side is fine, passengers side looks like it was a used item, different color plastic, scratched up, sent return form and have not heard a word since. Cannot call return company because it does not exist as a business, no phone or address only email from them to you. Don't buy from here it was my first and last time.
Bought several items from them,. The first one was the wicker spoiler which the sticky foam that goes against my original spoiler did not match and showed after install. When trying to take off the paint fell off. Also purchased smoked overlays for tail lights and they sent me the smoked overlays for the side markers and rear markers. Over three weeks of one response per day via email as they can't give you any info over the phone. Finally after three weeks they ask me to send the items back. Terrible experience won't buy anything again.
I made the mistake of purchasing Part from Corvette mods for my 86 Corvette. It took them forever to ship and when I finally did get them they were damaged from poor packaging and missing items. When I Tried to contact returns they do not have a phone Number. Only through email can you do any correspondence with them. They finally gave me a return authorization but I had to pay for shipping to send back items that were damaged. I never received a refund. They do not return my emails or my phone calls and I am screwed out of $203. Please do not make the same mistake I did and used this Poorly run company.
Tip for consumers:
Don't use this Company
Products used:
None
Horrible service! Don't order from them. If your part is damaged you have to submit a claim online. The people you call should be able to help with this. This was how my gas tank arrived and it looked like it was put in the box this way. Save your money and time and order somewhere else.
Ordered a Corvette sports car wing for $600 it got lost in transit FedEx won't do anything because Corvette mods refuses to file a loss package claim on their end I disputed the charges they are now threatening to take me to collections and unauthorized took another $620 out of my account. The collection letter states in falsely accuses me of being in possession of their merchandise and trying to create a cyber theft fraud on them. But took $620 out of my account after charges disputed!
Products used:
Corvette Wing carbon Flash
I ordered blackout kit for my c7. It did not fit properly so I did a return. So far they have been on top of the return and said I should see it in about 5 business days. So far customer service has been fine but I wish the product fit my vehicle. It was manufactured just a little bit off. I will update my review once I get my refund. I see lots of bad reviews and so far my experience has not been bad. I will give it another try with corvette mods once I get my refund processed. You can see on the picture that the edge of the blackout piece is jagged a bit not smooth and if it is jagged it won't black out all of the tail light. It may be a small defect but it's an expensive car. I want it to be as close to perfect as possible
CorvetteMods took my money and I have not received my order after 3 weeks. First I paid what they said part cost, then a couple days later they said the price went up with out them knowing and I owed more which i was dumb enough to pay. They wont answer phone only keep telling me by email that looks like a 10 year old is responding. My customer after years of working on their car wont be returning to me after this situation. I couldnt even give them a tracking number or nothing. So if part ever do show up, Im stuck with it. STAY AWAY
Products used:
Neither they took my money and now gettng the SHAFT!!!!!
Received defective part with emblems, zero customer service! Emails take forever to get a response, calls when they go thru you talk to a foreign robot, who's useless. Was warned too late not to use this company! Beware! Order thru Ebay or somewhere else, do your research!
This company has so many options for custom painted products. My 2017 Grand Sport Corvette now looks like no other. The paint and clear coat quality is better than GM, will definitely be checking back and ordering more.
They sold me parts that did not fit my car salesman knew I had a supercharged engine send the part back three months ago called six times never got my refund. I also bought a painted read super charge cover paint job sucks
Recently purchased a stage 3 center wicker for a c7. After one week two of the mounting holes cracked. Contacted the service department and they ask me to send pics of the cracked part( seems to be a common thing with these people). Several go no where phone calls later they said that part did not arrive cracked and it was installed wrong. They said the screws where put in too tight. They must think all people are stupid. NEVER buy anything from this so called corvette supply place. Just wasted 300.00 dollars but better than loosing more in the long run.
No customer service. Don't know where your order is and don't care. Complete incompetence.
Never again. Shipping knows nothing and does not respond. Super poor business.
Will never buy from them again. Still waiting after 3 days for some kind of response. Won't let you talk to anyone except dah person!
Ordered 12/18, unfortunately did not google to see the bad reviews
Nothing delivered or refunded, told order shipped but no tracking provided, then told still processing. It was an oem part number from GM
Part 2...
So I waited 3 months for delivery of C3 window seal kit. I paid $450 odd for air freight for 2 relatively small boxes. I have received larger and heavier boxes for less than 1/4 of what they charge and it still took over 3 months to arrive. When it did I found the 2 outer seals were different to each other and very poor quality and a clip broken off. In fact, I won't be using them!
I wanted to save a few bucks by using Corvette Mods. Ended up costing more than $400 more. I wish I had read these reviews before ordering.
As for customer service. There is none basically.
STAY FAR AWAY!
I ordered sun visors which were expensive. $175 The part broke before i could get it into the car. They wanted me to spend all kind of time emailing them before they even would consider helping me. Clearly in hope I would give up and go away.
What a scam website.
Don't use this company. Just some good advise.
Called to cancel the order 10 min after placing... said it was shipped already, BS and have to submit email. More BS... Look at other complaints here... same crap BEWARE!. I have the items but refused the return... and pickup tag I was promised on the first call of many. Also came in a box from Corvette America. Awesome company... customer service there A+. Corvette Mods is just a middle man that only takes your money.
This company sells cheap Chinese products that do not work or fit properly, and have zero customer service skills. Stay away from this company at all costs - I will never return. Worst shopping experience ever! Buyer Beware - this review should be ZERO stars but I couldn't post without picking one!
It's refreshing when a company goes out of its way to help you. I was promised by other companies that I would be getting a call back on some hard to find parts... never happened
Corvette Mods called me back in 2 hours, placed my order and the parts came 4 days later
That's how it's done!
Placed first order with Corvette Mods. Everything went well. Decided to buy headlight film for my C-7. Package came and one was damaged. Not packed too well, just in a padded envelope. Contacted Corvette Mods and they said the best they could do was send me one at 1/2 price + shipping. Unacceptable! They say on website that they are there to help. Could not prove it by me. Will not order anything more from them.
I ordered some lloyd mats for my 1998 corvette this past week. As i am going back to canada early this month, i inquired about when the mats would ship. I didnt realize that the mats had to be made and would take 5 days before shipping. Wish i would have read the terms or the listing had it written in the description.
A very long story short I ordered some parts for my Corvette... number one it took two weeks for them to even get the things sent out from this place... number two I never could talk to someone in customer service about what was going on... to add insult to injury and out of spite they had the damn item Returned to Sender after it arrived my city with no refund... this place has a piece of crap owner who hires ppl just like himself... do you shopping else where
Tip for consumers:
If you are smart go to another site...this place is horrible
Products used:
I never received anything to use
Product Categories include: Apparel Car Care Carbon Fiber Parts Custom Painted Parts Engine Exterior Exhaust Systems Hydrodipping Interior LED & HID Lighting License Plate Frames Logo Items/Gifts Performance Pr...