FashionLande

I know there's a few differing opinions here, but i thought id add my experience too.

I ordered my dress on July 17, and opted to have it rush ordered, due to the reviews on this site. Exactly 11 working days later (the minimum tailoring time from processing) i got an email saying it was finished and being shipped that day. 2 working days later and it had arrived in Australia to my house.

The dress was a perfect fit, and exactly the colour i expected. The stitching quality was amazing, the beading exquisite. The fabric was as good a quality you can expect from the price your paying for it, seeing as its 30% of any retail prices here.

I'm terribly sorry for those that have had a bad experience with this website, but the dress i ordered was exactly as i expected and delivered in the minimum time stated on the website.

I have received my dress and it has not been made to the specifications given. It has been poorly sewn and the hemline is uneven. It is too small and now I do not have a dress to wear. After 45 days I sent them three emails to see what they had done with the order and eventually they replied that it would be sent soon. Then to find it is the wrong size and poorly made is SHOCKING! It took over 60 days to receive the dress and to late to make a dispute through Pay Pal. I continue to email them but 3 weeks later am still waiting for a response. DON'T buy anything from this website you will not get what you want and there is no such thing as customer service or courtesy. Sandy

This website is an absolute sham. They are criminals. I ordered my wedding shoes in August last year. It is now january and no shoes. I have asked for evidence that they sent the package and it was a dodgy number that I could not track. I have asked my money back since October and still have not received it after 4 emails. Save yourself the stress, so not buy from here, its like throwing your money out of the window. I was scammed $60 plus postage.

I have sent them 6 emails asking for the status of my dress and they just don't reply. My son gets married in three weeks time and i have told them this in my emails but still no reply. They are a joke and not a very funny one. Pay a bit extra and go elsewhere. Margie.

We are 4 happy people for the 10 unhappy people, please keep them coming ladies. I know the girls that are happy hate that I cannot just leave it, but either can they so really? I was disappointed and I will continue to bash their customer service and lack of communication. Just like they were happy and will continue to applause their work. It allows a consumer to see both sides and proceed with caution. Since it is a gamble they should know what exactly they are gambling with.

I ordered a formal dress, arrived but oh goodness, 4cm too small, very uneven hemline, very poor quality material and marks over it, do not buy from here and now I am worried about my credit card too
Stick with a shop you can try the dress on and get service for returns. They do not honour there returns policy even though i took photos and did what they askked, I have now been ignored
Good luck to everyone

Okay, So I decided to do a test order and ordered the maid of honors dress. The communication with the company was not as good as I would had hoped at first but became much better upon ordering my second dress ( I thought what the hell might as well go big and order the actual wedding dress)

The only reason I went big on my second order is because the bridesmaids dress was absolutely perfect. I didn't see much of any stitching problem, and very much look like the picture. The color and material better than I expected as well. I tried on the dress myself and if I had my friends fuller figure I think would've looked perfect on me.

I will keep you posted on the other dresses I ordered. If my other dresses come out as great as this one, they really would have won a customer for life from me. The only reason I knocked off a star was for poor communication.

I am horrified with my dress :o( I received it so quickly and it was nothing like the picture. The picture had a beautiful delicate design that suits a wedding. This dress was a massive bubble of sequins and really nasty cheap material. The refunds and exchanges say that no sale items are refundable or exchangeable but everything on their site is discounted and 'on sale'. I am saddened that they are getting away with this! I have this stupid dress now and no refund and I wouldn't even wear it to a fancy dress party :(( (((((( Thats what I get I suppose. Never buying online again.

I purchased a wedding dress from fashionlande.com. Fortunately well in advance of my wedding. The dress arrived in a timely fashion but was made for a much larger woman and was a different design to the dress advertised. The material was also very poor quality. I have had a lengthy correspondence with them and even though they have agreed that they made a mistake they have not refunded my money. I would advise not to use this company, or to be honest any similar due to the poor product.

Hi
I have ordered 5 dresses from Fashionland and I'm very happy with the products. The dresses arrived on time, customer services was great. They always emailed me back the next day. The dresses looked a bit different from the pictures but you have to remember that they copy the dresses from designers and they never going to look exactly the same. Also the dresses are quite cheap so you get what you pay for. My dresses are beautiful and made from a very good quality material. I have ordered another 3 dresses and can't wait to see them. I'm definitely impressed with the company and their customer service. The sizes I ordered were also perfect. Will use them again and again in the future!

I got a dress through them and tho it was not exact it was perfect and will definately look to them for any other dresses I need. One of my friends also bought her dress online through this site and had no problems. Email me *******@hotmail.com and ill show you a pic.

I'm so dumb. I wasn't happy with my dress at all. It looked nothing like the picture. The colour was different, it was way to big, the strap broke off, it was all round crap. But not learning from my mistake i bought a second dress. This time having the fit custom made. This made no difference. Doesn't look anything like the picture and even having it custom fit its to short and to big up the top. What a waste of $500

Ordered a wedding dress when it arrived it was 3 sizes to small at same time ordered a flowers girl dress when it arrived it was moldy was email working it out said they would give some money back but then stop replying to my emails so have gone to department of fair trading even looked it up for china and emailed them now just awaiting a response

I ordered my wedding dress and it arrived within 2 weeks of ordering it... It is perfect. Communication with the site was fantastic, I sent an email and got one back the same day. Cant fault this dress makers site... I got a custom made dress and when it arrived, it fits like a glove, just perect, stunning. Will definetly order from them again. I live in Australia

I ordered my wedding dress from fashionlande... it was $107.00 which once shipping was added came to about 132.00. Anyway, I felt it was worth the risk due to the low cost of the dress... I haven't seen my dress anywhere for less than $900.00. I ordered my dress on February 12 and I received it mid April, I don't remember the exact date but I do know it was before April17. Anyway, the dress is BEAUTIFUL! It isn't exactly like the real deal but its so close it doesn't matter. Everyone who has seen my dress so far loves it. I am glad I took a chance on this site and would recommend it to others.

Waited 8 weeks for my order of a green mother-of-bride dress to arrive. It came all tightly rolled and bundled up and wrapped in paper. What I got was absolutely disgusting - the stitching was amateurish, the sleeves were uneven, the embroidery and beading were a ghastly silver rather than green as advertised on their Website. Furthermore, they had not followed the measurements that I had given them.
I emailed Fashionlande.com immediately with supporting photos and a request for a Returns Authorisation and the returns address, but they never repsonded, even after 5 emails. Their 7-day return policy is bogus.
Feedback from other disappointed buyers seems to indicate that this is a shonky (dubious) business somewhere in China, hiding behind a glamourously-designed Website.

I purchased a bridesmaid dress from Fashionlande and am absolutely disgusted by it, it's the most hideous dress I've ever seen (I'm not over-exaggerating). It's NOTHING like the photo on their website, it's blood red not burgundy, the stitching was puckered, the dress is longer at the back than the front, it is much larger than the measurements I gave them, and it has these horrible cardboard fake boob things in the chest. I followed their returns policy to the letter, providing photos and evidence that the measurements were wrong etc. They sent a reply saying that they were away for Chinese New Year until 10th Feb, but since then just don't reply to any of my emails. I'm SO glad the other bridesmaids didn't order their dresses until I received mine. Considering just how bad the dress is, I would have to assume that any positive review of Fashionlande that you see has to be written by one of their employees.

Do not order a dress from this company! The wedding dress we received was not the same as the picture they had on their site. The original dress had sleeves, ours did not. The boning at the front was causing unsightly bumps, and the lace-up at the back was causing bubbling. The width of the dress in the skirt was so narrow that it did not allow for any fullness when a hoop petticoat was worn. The shoulders of the dress were so big that they feel off the shoulder and down the arm, which was not a part of the design.

When we sent a letter of complaint and asked for a refund they said that because the measurements we sent them (bust, waist, and hips) were the same as the dress they sent that they could not give us a refund. Instead they offered us a 5% discount on our next purchase with them. This was laughable because there is no way I would ever purchase another dress from them. We have lost $250 of our hard earned money to these dishonest people.

I purchased a dress from this website some time ago and paid $150. The dress was the incorrect size when it finally arrived, and I was never able to return the dress or get my money back! It is a complete scam... DO NOT USE this WEBSITE. I have never received a response despite my 5 emails to them.

Just like everyone else. I looked at reviews and got a bit nervous but i orderd my dress anyway. One thing. Best decision ever! Great contact with suppot team and best quality dress! It was very well made and i cannot fault it at all! I would reccomend this site to anyone. I am just an average girl looking for a wedding dress and i found the perfect one

I had ordered a dress a few weeks ago and just recently read these reviews. I was horrified; I was very close to stopping payment on my credit card. I ordered my dress on May 30th and received it (yes, it was rolled up in a ball) on June 20th. They were great with responding to my emails and my concerns. The dress is beautiful and looks just like the picture. It fits as if it were made to fit my figure, and that was without giving them my exact measurements. Overall, I was very happy with my experience using fashionlande.com.

I was looking up wedding dresses, and a website that showed up was weddingshopperth.com. I couldn't find any reviews for it, but I thought I would take the risk and buy two dresses from it (two because I loved both dresses and if one did not suit me, the other one might).
I then stumbled across fashionlande.com and realised it was the exact same website under a different name (weddingshopperth.com). I read the mixed reviews and resigned myself to hope for the best.
The first dress was a joke, it looked nothing like the photo. I wish they didn't bother making the dress, it is not designed to look good on any human being!
The second dress looked like the photo, but was still made so poorly, I don't think any amount of tailoring can make it look good.
The one positive is that it only took a month to arrive, so maybe I'll have time to find another wedding dress.
If anyone is curious, I can send photos (*******@hotmail.com)

I too was freaking out after reading some terrible reviews on this site - but my gown turned up yesterday (in Australia) 4 days after they sent it! The dress is actually stunning, and very close to the original gown it's copied from. I tried on the original, couldn't afford it so decided to give Fashionlande a shot. It paid off! My gown seems very well made, and no one would know it's cheap - so I'm well pleased with my purchase.

Contact with Fashionlande was mostly good - sometimes they were a little slow to respond, but always did eventually - and apologised if there were any delays.
Definitely give yourself more time than needed to get the gown, mine was a few weeks later than the original anticipated timeframe - but they apologised and explained they'd been inundated etc, and even offered to refund me my money. My wedding isn't for another 9 months, I purposefully gave myself time to buy a replacement in the stores incase this didn't work out - so I didn't mind waiting an extra few weeks.

It seems like they're trying really hard to redeem themselves from some bad feedback - so I'm happy to say my experience has been a good one! If anyone wants pics, feel free to flic me an email: *******@gmail.com