GiftCardMall

It's completely outrageous there's no confidence in your product. I'm making sure everyone I know doesn't use a dumb gift card ever again. They're literally worthless

They declined my purchases after I had no problem with the first one. They told me that there was a problem to try again. I did several more times not knowing that they were taking my money each time. Now they are giving me the turnaround and won't return my money. They have no customer service to speak of and I am afraid that I have lost my money don't use this service.

If you don't remember who gave you the gift card, you cannot access the funds. Customer service representative refused to help me without knowing who gave it to me.

I received a $100 Gift Card and right after I registered it the balance came up as.74 cents. I knew these scams are out there but you always think your protected. Tried to call and not able to reach anyone. Extremely heartbroken as I was going to use for much needed groceries. Michele Williamson

I received a $100 dollar gift card in April. Someone made multiple purchases from Google play store in May and they say there is nothing they can do when I called to find out why the card didn't work.

They have lax security and someone has their system figured out. Terrible waste of money to the gift giver. Do not purchase from them ever. What a fraudulent group.

I went against my better judgement and still I bought this card anyway. Should've just went to my local grocery store and purchased my usual Visa. Right off the bat I had a hard time registering it so I called their 800 number and had them register it for me. When I attempted to make an online purchase my card was declined three times because the three digit security # was incorrect. Now I'm being told that the three digit number that looks like an 8 may actually be a zero with a line though it. Since the card was declined, I now have to wait 24 hours for the card to reset itself. How stupid is this? Its an 8... not a zero. That company needs to change their font style. I will never buy this card again.

Do not order or even put your card info in because they will steal whatever you have in there saying you made a purchase, but did not. If I mad a purchase where is the order number and where is the product I ordered. On my statement it has a date of Jan 0001. I just checked my balance of my Visa rewards card and it told me that it was not valid and then took all the money except for a $1.86. Lying pieces of crap and they will pay for theft even if I have to sue! Here is what the real website looks like and where they take you to with every step.

This company is a total illegitimate rip off business. You will NEVER get your card or money refunded. I reported to my bank as fraud, and they are going to fight it out with them. Please do yourself a favor. Run AWAY!

I don't understand why this company hasn't been reported to the Better Business Bureau or a similar watchdog org.

My story isn't any different--made an order that the site tried to flag in no less than three fields as "expired" and "invalid" upon entering the billing info (which really should have been my first clue that something was up), but it ultimately went through. Got a confirmation email and number... a few hours later, I get an email saying the order has been cancelled and offering no explanation, and obviously, no gift card. My credit card is showing that the refund was at least automatic with the cancellation, but in the meantime, thanks for messing up my mom's Mother's Day present, jerks!

If you can't properly operate a basic ecommerce site, it's time to close up shop.

I feel like i'm beating a dead horse here since everyone else has had equally terrible experiences, but seriously, they robbed me. Won't refund, won't deliver, total $#*! named Susan as their employee.

If someone gives you or your child a "VISA" card from giftcardmall.com just give it right back and ask for the money. Okay, politely. How can they in any kind of monetary conscience have cards that charge "maintenance fees" in the background while you hold onto them thinking that they are going to be useful at some later time? Read the fine print. $2 a month for a few months and the $25 card is suddenly worth $7. What a happy way to learn about finance in America.

I have been ordering Visa Cards from these people for a few years without any problems until today. They cancelled my order telling me there was a risk that warranted cancelling it. I contacted them, but they gave me a vague excuse which was of no help. At least they were decent enough to reverse the charges on my credit card. I don't know if I will try buying from them again.

Had gotten 3 $50 over the course of a month. One had no issue, the other someone used it on PayPal for $20 after I used it for 30, and another says invalid card everytime I swipe it (which has $25 left on it) they want your id, utility bill, and bank statements to claim fraud and it's not worth it for a. Measly $20

Ordered a $250 visa gift card for my niece's graduation. The next day received an email that "your order could not be processed as we were unable to verify some of the information provided". When I called to ask what information needed to be verified--they said they did not know and I would just have to try again. They also said if my billing address was even "one period" different than what they have--the purchase is declined. What a waste of time this company is!

I placed an order for 2 separate $50 gift cards (Michael's and Target) and immediately after submitting order I received message saying my order was cancelled and I would receive a refund in 7-10 days. Upon chatting with online representative (computer I'd guess) they could not answer my question as to why my order would be cancelled. They also said I was not charged and said the message about a refund was a "standard" message. I believe they may be capturing personal credit card information to sell or for other illegal use. There is no other explanation - otherwise as a company surely they would have given me one.

I was excited got a 50 card as incentive from work went to deem it and thought all was good. However it did not redeem it was a card they were aware had issues. I tried to use this July 2016. I have been calling since August 2016 to get this resolved. I am still waiting a year later. It's frankly ridiculous a business can run this way. Never do I get calls. Just periodically when it's on my mind again I call. Never ever use this company nor will I ever recommend. In fact brought this to my employers attention who no longer uses them either

Horrible experience. We placed an order because we needed a quick gift. Site said gift card should be emailed in less than 4 hours. 5 hours later, nothing. So I called and the rep told me that it could take anything up to 72 hours. Apparently the orders are placed in a queue and processed manually, one by one! Ended up ordering an Amazon gift card for instant email delivery, which was sent in about 2 minutes.

I ordered a visa gift card for my elderly grandparents 2 1/2 weeks before Christmas. I then get an email 3 days before Christmas mysteriously stating that my order has been cancelled. No explanation, no customer service number or email for questions. I found a service email on their site (after more searching than should be necessary). I am still waiting for a response. Don't order anything from this site if you are trying to get gifts out in time for a holiday or birthday. It'll just make you look bad.

I ordered a gift card two months back which they kept saying is under process and never did I get it. After getting fed up of their response, i asked them for a refund and till date i havent received that too. Please never use this site for any purchases. They will only loot your money!

I receive a gift card for appreciation. I try to register it and it said error. Then I call it gave me the total amount. As soon I try to use it declined. Call customer service was a waste of time. Never received it back. They keep trying for me to give them my address and other unnecessary information. When I keep telling them it was a gift.

Just to echo the many other voices: Placed an order today; a couple of hours later, received an order saying that the order was cancelled. No reason given. Called customer support: they also couldn't give me a reason other than "the system" didn't approve the order.

UPDATE: After an initially poor experience, I've been using GiftCardMall for nearly a year now with no further issues. Sometimes shipping is a little slow, but on the whole the gift cards work without any problems. Upgrading from one to three stars.

3/10 update: To my surprise, after I had already given up on this, someone called my phone and personally resolved this problem for me. Though it ended up being more trouble than worth, I'm very thankful they made it right. Hopefully the glitch I experienced is a rare event because I'd otherwise be thrilled with my purchase.
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I went to "redeem" my $50 gift card that I purchased for $42.50, it gave me an error message and said to try back in 10 minutes. When I came back, it said it had already been redeemed. It wasn't, they stole my money, and their customer support is designed to bounce you around and waste your time. DO NOT trust this company.

Buying the gift cards was easy, large selection of store and online gift cards, and Visa & Mastercard gift cards. Low fee for Visa gift card. You can have them shipped direct to the recipient. I bought 5 cards for nieces & nephews about a week before Christmas. The downside is, well after Christmas, I get letters with the activation codes! By this time, the kids tried to use their cards and had them rejected! Also, I only received codes for 4 of the 5 cards, customer service (yeah, right) didn't get back to me for 5 days, and I'm still waiting for it (1/9/2011)