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Photobucket

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Overview

Photobucket has a rating of 1.2 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Photobucket most frequently mention 3rd party, customer service, and free account problems. Photobucket ranks 101st among Photo Sharing sites.

  • Service
    28
  • Value
    28
  • Shipping
    13
  • Returns
    13
  • Quality
    27
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
16
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How would you rate Photobucket?
Top Positive Review

“It looks like Photobucket has reworked their interface. I will give it 5 stars for now.”

Dylan Q.
8/28/20

Okay there was something seriously wrong with Photobucket. It was slow, clunky, and images kept disappearing and re-appearing. However, I contacted them and they told me to log into their new site. I did, and it looks much better and seems responsive enough. (My old rating was a 1 star, but I am editing it now to 5 stars because they obviously put in some effort to make this site work again)

Top Critical Review

“Ridiculous”

Layla D.
5/11/19

If your not baby sitting it, it logs you out and resets, I had 8000 pictures it said I had 5000 left, then this morning it went back to 7500. People need to do better with these programs we live in a fast past society I should not have to state st my phone all day waiting for pictures to download. Such a waste of time I hate baby sitting

Reviews (211)

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photos (67) 10 years (8) customer service (8) account (42) images (37) time (57) download (28) pop ups (4) customer base (3) money (32) 1 star (3)
Thumbnail of user laylad7
2 reviews
2 helpful votes
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May 11th, 2019

If your not baby sitting it, it logs you out and resets, I had 8000 pictures it said I had 5000 left, then this morning it went back to 7500. People need to do better with these programs we live in a fast past society I should not have to state st my phone all day waiting for pictures to download. Such a waste of time I hate baby sitting

Thumbnail of user bobj142
1 review
14 helpful votes
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July 26th, 2017

I will personally pop a champagne cork when these greedy bastards go out of business. $400 per year?! You have GOT to be kidding me. This attempt at robbery and extortion has ruined literally thousands of forums -- which cannot be repaired. Screw these people! F

Thumbnail of user shirleyc78
2 reviews
6 helpful votes
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July 9th, 2017

Im again shocked at how PB is pushing to get more money from us I hardly use it anymore. The site has been having lots of trouble with features not working. Images being removed from your web sites. And no way to contact them works.

Thumbnail of user brianb289
2 reviews
12 helpful votes
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February 18th, 2018

Suck isn't a strong enough word... blackmail is a great word... our pictures are hosted for UC Davis's children's cancer center... keep it I have the originals... only hurting those in need with your greed. Poor business plan... idiots at the helm.

Thumbnail of user colink11
Colin K.
2 reviews
14 helpful votes
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October 27th, 2015

PRO account claims no advertising, but I am blanketed with pop-up ad every time I try to get on.
"it is an internal promotion" support tells me. Don't play semantic games. Photobucket has the kiss of its parent corporation, News Corp (Fox News) all over it when it comes to unethical.

Thumbnail of user johnh774
1 review
13 helpful votes
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September 28th, 2017

Years of helping people with images across many forums gone overnight. Hijacked and held for ransom. Pay or nobody sees your photos. I'll be honest, it would not have bothered me so much if they actually made it reasonable cost but to shut it down and demand a ridiculous amount to use was absurd. Then to top it off the ability to pull your photos off their site does not work so you have to download one by one. After 4 hours I was able to recover 1201 photos. Closed my account and moved on. Here's to hoping Photobucket closes its doors forever. Wishing them the worst.

Thumbnail of user mikem542
2 reviews
10 helpful votes
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September 18th, 2018
• Updated review

Photobucket.com was unbearable for quite some time, but they appear to have listened to their users' complaints and cut back on the ads that were blocking important content. I'm still using the site for free and it's a lot better now. If they leave it this way, I'll stick around.

Leaving after 10 years
September 18th, 2018
• Previous review

I've had it with their ads and poor performance. Hopefully I can download my 2600+ pics to a better hosting site. Time to move on. Don't get started with them.

Thumbnail of user non141
1 review
5 helpful votes
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October 3rd, 2015

Photobucket, oh what can I say about you? Besides how I instinctively know when an image I click on the internet is your site, because you force the users into your horrible UI and ruin the resolution, not much. You used to provide a decent uploading spot, but your interface and HORRIBLE sluggishness even on my overpowered gaming rig is unacceptable. It's pretty bad when I know an image is from photobucket before anything ever loads. Brand recognition in the worst way possible. Please, stop existing. Stop showing up for work. Stop being something people still sadly use and don't realize they're punishing the rest of us. Go away forever.

Thumbnail of user cheb1
1 review
6 helpful votes
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November 30th, 2018

All the negative reviews and stories I've read here are true. I finally recovered all my photos back. Painstakingly one by one. Why? Because they purposely won't allow you to download an entire album to discourage you from leaving them. A law firm should put together a Class Action Lawsuit with the company.

Thumbnail of user ronaldm38
1 review
9 helpful votes
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February 15th, 2014

This is as bad as it gets. None of my videos load without an error. Most don't load at all. The help is useless. Trying to cancel an account must be done through an email to one person that will give you a free four month offer instead of cancelling the account. I have had several videos not load. Several tags not tagged. I found out later, every title, comment or typing you do, must be instantly followed with a SAVE command. Even that works half of the time. Duplicates end up occurring because an error message i loading was a false alarm, which is rare. Customer support got access to my video and had no help other than telling me I had nice pictures of fish. Remember you have NO PRIVACY with this joker. Avoid like the plague because this website will haunt you.

Thumbnail of user ronep
1 review
10 helpful votes
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March 29th, 2020

What a miserable website. Words can not accurately express how pissed off I am about this garbage place. The website is clogged to the brim with huge ads, overly complicated support and help pages with virtually no information that is useful. Album links will randomly stop working on pages, have to constantly log out and log back in.

Thumbnail of user garyb775
1 review
21 helpful votes
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February 27th, 2020

I was unable to access my paid account for almost 6 weeks earlier this year. It was finally restored and worked okay for a short while. For the last three days though, my images are "now you see them, now you don't". Photobucket is unreliable and and inconsistent and treat their customers in a shameful manner. In the "real" world, this business would not last 2 weeks. It's a damned shame and a sham and I feel like a fool for ever getting involved with these pirates. Run, don't walk away from these charlatans!

Thumbnail of user mountains1
114 reviews
243 helpful votes
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October 16th, 2019

Like so many online start ups, Photobucket started out like gangbusters. It was THE site for online photo albums and image hosting. I absolutely loved it... and relied upon it. Five stars back then.

Now it has hopped on the "Gimmick and Greed Train"... imposing too many demands upon its users with too many loading and function complications.

I cannot even get into my old albums and collections.

One star now.

But once again for old time's sake I am averaging these scores for a rating of three stars.

Photobucket, get your act together, darling.

Thumbnail of user dylanq6
1 review
0 helpful votes
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August 28th, 2020

Okay there was something seriously wrong with Photobucket. It was slow, clunky, and images kept disappearing and re-appearing. However, I contacted them and they told me to log into their new site. I did, and it looks much better and seems responsive enough. (My old rating was a 1 star, but I am editing it now to 5 stars because they obviously put in some effort to make this site work again)

Thumbnail of user alexa2067
1 review
10 helpful votes
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July 1st, 2017

This business is a total scam. Says free hosting, but not on 3rd party sites.
Way to go out of business and I wish the baddest luck to everyone working there.
1:400 dollars to host on another site for 1 year? RIDICULOUS, go to imgur
2: Site is slow as hell, doesn't even deserve to exist
3: Ad ridden site and invasive as it can be, I'm not amused.
I take my business elsewhere.

Tip for consumers:
Don't use this site, they're parasites and want ransom for your pics.

Service
Value
Shipping
Returns
Quality
Thumbnail of user troya24
2 reviews
23 helpful votes
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July 26th, 2017

Photobucket's new policy has ruined years and years of useful forum posts. Without the pictures, these archived posts are completely useless and cause me to have to pay other companies (not photo sharing companies) and people for things I previously could research on my own. And no amount of money I pay to restore MY third photo sharing abilities will bring back the literally hundreds of posts that I've already found stripped of their usefulness in forum searches. Talk about a $#*! move.

Thumbnail of user joes1126
1 review
5 helpful votes
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September 24th, 2019

Photobucket "used to be" the place on the internet to host your photos. Many forums (especially helpful ones) were based upon fellow users who also posted photos that were hosted by photobucket. I don't know how they got their revenue... but it was their business model that allowed millions to host photos on their site and link directly to them. Fast forward to new ownership and they screwed everyone - many helpful forums now have blurred out pics that are basically useless and people can no longer find helpful items on the internet where it once existed.

Thumbnail of user jeffreyh504
3 reviews
7 helpful votes
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August 5th, 2020

PB has locked me out of my account. I've been paying $2.99 per month for a few years. I tried to get in a few months ago. They take weeks to answer an email. I'm still locked out. It's like extortion. They want $$$ to open the account and give me access to my pictures. I would advise against starting any business relationship with them.

Thumbnail of user jeanettev4
1 review
8 helpful votes
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July 10th, 2017

This is the worst company to find its way to the internet. There updates say they notified people so they could move or save their photos which is a complete lie. I was never contacted about any changes and frankly didn't even know my email signature was hosted by them. Thank God I was able to get it back and this company will hopefully go by by

Tip for consumers:
Don't use this site... worst ever

Service
Value
Quality
Thumbnail of user farhan.suhaimi87
1 review
5 helpful votes
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June 22nd, 2023

So every year or so i would sometime log into my photobucket account to relieve the old memories. Until recently, they got greedy and now they only support paid accounts. Really low of them to force me to sign up and pay just to relieve those old memories. I would give zero star if I could.

Thumbnail of user jennifera97
1 review
4 helpful votes
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March 11th, 2016

I am unsure whether it isn't compatible with Google Plus, but everytime I use it it times out, when I manage to get photos up there, it won't allow me to manually order them in story form, keeps going back to the original order. I am ready to take all my many photos out of photobucket and put them elsewhere.

Thumbnail of user tomh124
2 reviews
6 helpful votes
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August 1st, 2015

My wife is not very techno-savvy but has a dance studio and takes lots of photos. A friend of hers tried to use photobucket to share some photos she took. My wife was simply overwhelmed with the complexity of getting onto photobucket: setting up the account, etc. She finally drove to the friend's house with a CD in her hand. I am a longtime (20 year) Linux user. I also could not manage to set up an account and download the files. I tried it on Linux, on our Mac, and on Windows 7. Nothing worked. And I don't think it is because I'm not computer literate. On my Mac, I filled out all the fields, but it kept telling me that I had not filled one of them out -- but would not say which one. I finally gave up as well. This household does not seem to be ready for Photobucket. If PB wants the over-50 crowd to use it, they will have to simplify things a lot and make it more robust.

Thumbnail of user stacyt
62 reviews
312 helpful votes
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September 10th, 2008

Photobucket is perfect for sharing fun photos of friends - I use photobucket for sharing my crazy fun photos from nights out and pics of my family. What photobucket is not good for is for real photography. I don't find it useful in the same way I would use smugmug. Plus the comment you get on photobucket are pretty useless. Pbase is a much better way to get good comments on your photos. Or maybe photosig.com

Thumbnail of user sarahm50
11 reviews
19 helpful votes
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June 27th, 2013

I have used this site for a while and no issues. You can share photos and upload and edit them all online. There are a few more sites like it but I tend to use photobucket more. Only issue sometimes when I edit the photo it doesn't show up when I click save. It happens every now and again like a glitch.

Thumbnail of user ianm11
140 reviews
751 helpful votes
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June 5th, 2011

I would love to give this website more then two stars but I couldn't. I'll explain why below:

The website is fantastic in general. Great picture quality and would be a fantastic way to share my photos with friends, and even the world!

The fact is the website is so slow and puts me off. I have a good quality and fast home connection, but this website seems to slow my connection down. Further to this, I cannot put photos up onto the website when others are on their computers as their connection disconnects when I put some photos up. Lastly, it takes an average 10 minutes for every 15 photos.

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1.2
211 reviews
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