ShoesPie has a rating of 2.9 stars from 512 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ShoesPie most frequently mention customer service, order number, and full refund problems. ShoesPie ranks 30th among Shoes sites.
I absolutely adore Shoespie store! They have so many different options for every taste, age and occasion! The prices are also very affordable, pus you can always find great deals on sale! I suggest everyone to try this shopping website and you won`t be disappointed! :)
I don't know why I trusted this website... It was so costly and not worth it! I would never recommend anyone to purchase from shoes pie! Clearly they do not know how make or replicate shoes and the 5 star reviews are lies. It took two months for me too receive the crap they made. It would be straight up embarrassing to wear in these in public and I would never try to resell these to anyone. But seriously for others out there who are considering ordering please hear my warning not worth the money and headache! -_-
I don't know why I trusted this website... It was so costly and not worth it! I would never recommend anyone to purchase from shoes pie! Clearly they do not know how make or replicate shoes and the 5 star reviews are lies. It took two months for me too receive the crap they made. It would be straight up embarrassing to wear in these in public and I would never try to resell these to anyone. But seriously for others out there who are considering ordering please hear my warning not worth the money and headache! -_-
Tip for consumers:
Please just dont waste your money!
I absolutely adore Shoespie store! They have so many different options for every taste, age and occasion! The prices are also very affordable, pus you can always find great deals on sale! I suggest everyone to try this shopping website and you won`t be disappointed! :)
Made a purchase, spur of the moment, Paypal. Never received the item, emailed them to tell them how unhappy I was, especially after I read the reviews. They offered me an 8% discount off my next order. How are these companies able to operate? Advertise on Facebook? Advertise anywhere? I've learned my lesson. Just a quick glance on here let me know I was just another sucker. You can no longer enjoy a casual love affair with online shopping, clicking on what you like and impulse buying. You now have to google the site, see if they are legitimate and then close out your shopping cart or run for the hills. Its Bull$#!%. Well played ShoesPie, well Played...
Giving 1 star since that's the lowest option available. Very disappointed with the delays the company can make. The prices are exorbitant to be a spam. Ordered Sandals more than 4 months back and I haven't received them yet. Firstly, the package was shipped after a month from order date and then it got lost somewhere. After a thread of email to the customer service, I was asked to pay for shipping again. Now, the second shipment is not on the correct address. I don't think I would ever get what I ordered.
Dear customer,
Thank you for sharing your experience with us. Sorry to hear that you had some problem with your order. Could you please tell me your correct ID number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
Shoespie Team
I ordered a pair of boots for my fiance. A month later I get an email stating they we're out of stock. She didn't want any other boots on the site so I declined the opportunity to pick a new item. It's been five months now and a ridiculous amount of emails asking for a refund - all of which get no response. This is robbery and bad Business ethics. You can't just take someone's money like that. I'm highly displeased with this company.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@shoespie.com or reviews@shoespie.com.
I’m looking forward to your reply, thank you very much!
Best regards,
Shoespie Team
OK if you don't need to return or exchange... its got a great selection of shoes. Prices are OK... but not as good a deal as is seems on the website. Customer service is horrible... poor English... poor communication... eventually I just gave up. Ordered 13 pr of shoes all same size... some were too big, some too small. Quality varies, too... some were outstanding... some pretty cheaply made. Lost $369.64 on shoes that did not fit. I will never purchase from them again -- even though I loved the shoe styles and selection they had.
Dear Alfred,
Thanks for your review! Could you please tell me you order? We will check your order and contact you to solve your problems with it.
Our mailbox: service@shoespie.com
Best regards!
Okay. Its been over 2 months and I still have not received my product. They must have given Pay Pal some bogus tracking info because Pay Pal seem to believe the product has been delivered. Super pissed. This company is an absolute scam.
Dear Cassandra,
I'm sorry that you had a bad shopping experience on our website. Could you please tell me your order number so that we can contact you to solve your problems as soon as possible.
Thanks & Best regards!
Shoespie team
RUN! Oh yes, their website is beautiful and the products look lovely. The problem is, the pictures of their products and the actual product are not even the same. I bought a pair of boots. I think they took a picture of some very nice top end boots and then they replicated them. Totally different heal - PLASTIC - the absolute worst looking things you've ever seen. My friends and I have actually been laughing about it. Customer service suggested that I give them to a friend as a gift. I wouldn't give these to an enemy as a gift. I'm having my credit card company reverse the payment to save me the hassle of trying to return them. Look at the photos. Can you guess which ones I got in the mail?
Dear MT C,
I'm sorry that you had a bad shopping experience on our website. Could you please tell me your order number so that we can solve your problem as soon as possible.
Thanks for your reviews!
Best regards!
BAD, BAD, BAD. CHEAP materials, no sign of real leather anywhere. HORRIBLE return policy. Basically they don't take returns unless you take a video of any defect, and if it's just not to your satisfaction, that's just too bad, and they basically say that if you read their return policy before you buy.
It took over a month for the delivery, they probably send them out late so you can't back out of your credit card payment. So what i got was a plastic shoe for 100.00.
I'm so angry, i will not be bothered wasting my time trying to even get a return. I will throw them in the trash. Too bad, because their styles are really cute.
Buyer beware. I have already started to spread the word on facebook.
I am leery of all the five star ratings they seem to have on this site. These shoes are so bad, someone even made a youtube video about them. I just wish i had checked it out before i spent my hard earned money of them.
Dear lorraine,
I'm sorry that you had a bad shopping experience on our website! Could you please tell me your order number so that we can contact you and solve your problem?
Thanks for your review!
Best regards!
I bought items from this site, took over a month to receive. No customer service number to reach anyone. Sent several emails about my order, no response. When my order finally arrived, I was shocked with what I saw. The materials does not look as quality as what they posted on their website. I received inferior materials, no sure anyone will get back to me if I return them plus cost of sending it. One of the dresses I bought is shorter in length than what they posted on their web site. I regretted ever ordering dresses from them
Complete scam! Do not order! Money came right out, but they gave me a fake order number, sent me one successful payment email. Never heard from them again! Oh wait only emails promoting there fake items! Oh and they charged a international and delivery fee. Horrible! God will deal with them one day, karma is real!
Paid money, never received any product and this is months number 3. And it was paid off my card CLEARLY to shoespi.com.if they kept the money I paid from 100 other people,they would have 5000 free dollars.
Products used:
Never received any thing
Paid for these shoes over 2 weeks ago and it still says waiting for payment. Contacted "customer service" many times with no answer. DO NOT order from these thieves. Just look at YouTube reviews if you are actually lucky enough to receive shoes.
*** UPDATE*** it's been a year and no shoes.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@shoespie.com or reviews@shoespie.com.
I’m looking forward to your reply, thank you very much!
Best regards,
Shoespie Team
Shoes took AGES to arrive (and arrived separately) and were of very poor quality and cheap materials. The customer service team delayed providing the location and details for returning the shoes (which I had to pay for postage despite one pair being faulty), took over a year of numerous emails to get a refund. They refused to have a supervisor contact me. Will never use again, super dodgy.
Dear customer,
In terms of your review and the order number you offered, we checked that the order was 1 year ago and meanwhile we'd solved your problem and given you a full refund. At that time, you're satisfied with the issue of the problem, maybe this review is something unsuitable to be here. So, we hope you can change your opinion on us, thanks.
Best regards,
Shoespie team
This by far is the worst pair of shoes EVER! The ankle scrap was made from plastic, I could literally cut it with my scissors and So big that it could fit around a horses ankle! The glue was not smoothed out on the edge of the shoes. It looked like a science project... really! I am so disappointed... because the shoes were so cute online. That was worse 82 bucks I've ever spent, not worth me sending back to china! Never again! So sad
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@shoespie.com or reviews@shoespie.com.
I’m looking forward to your reply, thank you very much!
Best regards,
Shoespie Team
I wrote a review about Shoespie over a week ago. I expressed how horrible my experience. And you will see a rep (from their company) gives me this soupy sorry, please give me your order number so i can review your account. I responded, not with what she asked of. I sent her the entire history of my experience. Copy and pasted from teh first contact down to the last. That was 1 week ago. I have not heard a peep from them since. And please do not be fooled by the reviews with 5 stars posted just days apart with all the adoration. They do not have 1 order that is delivered that close to comment every day (something to think about, when posting phony reviews).
Tip for consumers:
Do not, waste your time.
Dear Tonya,
I'm sorry that you had a bad shopping experience on our website. Could you please tell me your order number so that we can make clear the problems and make up for you.
Thanks for pointing out our problems, we will try our best to do better in future. If you have any other questions or constructive suggestions, please feel free to contact us at: reviews@shoespie.com. Your great support will be highly appreciated.
Best regards!
Horrible customer service, I complaint in this site and they reply "please remove your comment about us before we mail your shoes. How about give me back my money you thief. I will report this to police and border custom.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via service@shoespie.com or reviews@shoespie.com or call us via 86-29-68968082.
Best regards,
Shoespie Team
9 weeks since ordering and paying and get told my shoes are being made for me. Do they really think we are that stupid that every pair they sell are made to order. Asked for refund and got told can't be done as they are in manufacture. Said i would have to speak to manager but she was in bed and can't come to the phone. Stinks of a con and after reading reviews on here i doubt i will ever see shoes or my money again. I'm even wondering if the good reviews on here are fake as many of the good reviews have never commented on any other business so why would you come to site jabber just to leave a review for a company you are totally happy with. Thats smells to me
Hello Wayne,
Our customer service always reply to the emails within 24 hrs, and our leader will check the emails every day before going off duty. Because of time difference, you may not find our customer service during our break, but most time, we are on live chart. So, you can contact our cuistomer service as usual.
Could you please tell me your order number? We will check your order with your order number and solve the problems.
There is another posibility, you may send email to the wrong emailbox. Our customer service email: service@shoespie.com.
Thanks for your review!
Best regards!
Shoespie team
I ordered boots in Jan, finally got them in March... they looked nothing like the ones I ordered - in fact I think they take so long because they copy each order... but wrong leather, wrong laces, wrong look and feel generally! Then I disputed it, and I had to send them back to China at a cost of $49! Still haven't got my refund... Don't use these people!
Dear Cathi,
I'm sorry that you had a bad shopping experience on our website. Could you please tell me your order number so that we can contact you to solve your problems as soon as possible.
Thanks & Best regards!
Shoespie team
I have paid over $100 for a pair of shoes and $25 for expedited services and I'm still waiting. I HATE that I ordered my shoes for an event online. I'll never shop with this company again. Didn't notice you can't call them until I needed to. Still awaiting an email response.
Thank you for shopping at Shoespie.com and also show our great apologies that we didn't meet your expectations. In terms of your problem, our workers of customers' service are dealing with it. Please be patient and we will solve it as soon as possible. Thanks for your cooperations.
Best regards,
Shoespie Team
Today is April 15,2016 and still only empty broken promises from Shoe Pie. They have ignored my requests for a refund. Shoe Pie is a THIEF! Anytime you take someone's money for merchandise and you have both, that's theft! I ordered in February, paid $570+ and have nothing! Do not under any circumstances order from them. I recommend 6 pm.com
Dear friend,
Thanks for your review here and could you please send us your correct order number so that we can solve your problem as soon as possible?
Best regards,
Shoespie team
DO NOT Purchase any shoes from shoespie.com. I purchased a shoe and the shoes they sent was completely different from what they advertised on their website. Now I am emailing them to get a return address so I can get a refund, and it has been weeks and no one has responded. The other reviews from this site are from fake accounts. Find reviews from other sites and you ill see that they should be band from selling shoes in the US
Spend almost £90 for a plastic pair of shoes. Do not expect to get the item on display. It's all fake. Totally different. And they will tell you that the item has no issue. They will never refund you the amount you spend. And customer service 0/10. They close the chat on me about 9 times. I tried to contact through e-mail no response. I called on the phone no help at all. Please do not buy a single item from this website. Unless you don't need your money and your time.
Dear customer,
Thanks for your review on us and we're so sorry for the inconvenience brought to you. But could you please offer us your correct id number so that we can solve your problem as quick as possible. Thanks for your cooperation. Have a nice day!
Best Regards,
Shoespie Team
I always find difficult to shop from any online site. But after visiting shoespie I was completely astonished as they have got mind blowing collection in all the categories. As I was shopping for the first time from shoespie so I was little worried, but the customer care department helped me choosing the correct size and made the whole process extremely easy. Now I am a regular customer of shoespie and I also recommend it to many of my friends. Now after shopping from shoespie so many times, I have started believing that payment process is safe and secured. I am merely in love it..
I ordered my wife two pairs of shoes on March 5, for her birthday on March 20th. I have not heard anything in reference to my order since I made it besides a customer service person's chat a few days after making the order. All they said was that they have the order and the shoes should be on the way in a few days.
Here it is 18 days later and nothing
Shoespie.com, the world of shoes, offers all kinds of high quality women shoes and mens shoes. Buy fashion shoes for women and men at shoespie.com!
Shoespie.com is one of leading online supplier of all kinds of shoes such as fashion heels, dress sandals, comfort flat and
Casual boots.We keep abreast with the latest trends in fashion and provide hundreds of dedicated products for global shoppers.
We have an elite team with professional skills and unlimited creativity in shoes making. Whether you are on the special
Occasions or in the daily life, our shoes can make you the focus of attention.
Esides, Shoespie offers a quick-and-easy online purchasing process in addition to offering all of our clients our dedicated and
Knowledgeable customer service.
Our tried and tested Trust Marketing and PayPal payment processes guarantee a safe and secure purchasing environment.
What's more, unlike our competitors, Shoespie.com has truly taken out the hassle of international trade—from product
Sourcing, secure payment and shipping.
With the rapidly development of Shoespie.com, there will be more challenges and difficulties, but we will try our hard to solve the problems existing in the process of our business operation, generating more convenience and benefits for our customers.
Dear customer,
I'm sorry that you had a bad shopping experience on our website. Could you please tell me your order number so that we can contact you to solve your problems as soon as possible.
Thanks & Best regards!
Shoespie team