I purchased 2 years ago a rigid cordless Sawzall Which worked pretty good however until it stopped working I'm not working. I dropped it off for service at my local home depot where I purchased the item I was told I had to pay a $35 up front fee And it would be refunded after service come to find out it was not covered because I never registered the product to me what is the difference between registering a product and not registering a product If it's a lifetime warranty regardless of registering or not it should be a lifetime warranty So it's a little trick So they wanted to charge me a $135 to have it repairedI come to find out it's only a $16 park that need ed to be replaced I ordered the part and repaired it myself it was a pretty simple six If my suggestion do not buy rigid tools spend a little bit more and buy a real tool like makita that last forever. Because Ridgid lifetime warranty is fake.
Tip for consumers:
You might think you're saving money by buying rigid tools but remember this you get what you pay for spend a little more money and buy a real tool like makita That will definitely last you a lifetime I have used makita tools for over 35 years and never had a problem with any one of them So I learned my lesson trying to save others.
Products used:
Rigid cordless 18v Sawzall.
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