Wyndham Hotels and Resorts

Will never stay at a hotel linked to Wyndham again! We cancelled a reservation with a Mictrotel in MN. The GM allowed us to cancel but said we needed to call "corporate" which was Wyndhams customer service. The customer service rep never opened a "customer care" case and we were charged for the 3 nights 2 and half months later! It took us weeks to find out Wyndham dropped the hotel because they filed for bankruptcy but no one at Wyndham told us this or tried to help in any way. We now have to get our bank involved. Shady shady shady all they way around!

We were ejected from Days Inn Ocean Shores, Washington because the owner thought I was Mexican. We filed a complaint with Wyndham Supervisor Samantha, she told us they would take no action with the owner of the hotel. We never even were able to check in and they still charged for the full reservation. They will not refund our credit card.

We stayed at a days inn... by wyndham, in Myrtle Beach, the entire stay was a joke. The check in person charged us an additional $5.00, over what we paid on expedia, said it was to cover local taxes, we were promised a breakfast, two days earlier on the Wyndham site, but no breakfast available at the hotel. Everything smelled like a locker room, and the desk people were rude. I don't what kind of scam they are running, calling this a Wyndham, but i can promise you I will never stay at another Wyndham or Days inn. I hope this review keeps people from making the same mistake we made.

We stayed at the Ramada Viscount by Wyndham in Tucson, Arizona. This place has Bugs that bite, drains that do not drain and rooms not fit for homeless. Rooms not updated for at least 20 years. The room did not have the amenities that were on our reservation No decorations, no pictures, nothing. When you complain they move you to a room that is like the Ritz. Art work, plants, flat screen TV, mirror, Nice linens, on and on. Too bad they treat Wyndham Rewards and Time Share owners or any customer with such disrespect. Guess they did not like the discount Wyndham gives to their owners. Shame on them.

Worst hotel experience in my life and I travel for work monthly. From the lady at front desk screaming at her kids while I was trying to check in. Teash everywhere one of the beds had grass and blood all over it the other bed has cigarette burns and " fabric softener stains " rat poop everywhere I was scared to touch anything. I instantly returned to front desk got a refund and left and will never again stay at one of your hotels. I would be ashamed if my name was on this hotel. So bad I will tell everyone I know not to use your hotels. Total bull$#*!

This place was so bad I complained to Wyndham Corporate office only to get NO WHERE! This place will not return your call nor refund your money. The place is maybe worth $30-40 a night at best. Although another breakfast patron said he had a cockroach in his tub that morning. Check out the pictures below of how this place looks and add the smell of pot smoke in the hallways in the morning upon getting up. The bathroom faucet was not bolted down properly nor a plug in the sink, the bed off its frame (my friend cut his leg on it because sticking out), furniture in bad shape and drawers broken on entertainment center, and the list goes on. See list in pictures I made and gave front desk upon leaving. Maid service came in and left our garbage heaping in the trash can (see pic). Hallway had storage closet full of junk with no door on it (my pic of that would not upload). Paint on bathroom floor and comet or white stuff on back of bathroom door (top left pic).

Not only did they take my money for a suite and say no after I had told them we had a small dog. I'm still fighting to get it back the overcharge in Anderson Ca. We have experienced nothing but dirty rooms. Sadly we booked 3 rooms with them on our journey from Ca to Ohio and what we got was awful dirty rooms. Dirty on the towels, dusty dirty rooms all the way around. I will never ever stay at one of their hotels again. They are awful and have ruined the way hotels were and their way is letting you check in to broken things, plugs not working and dust and really bad dirty rooms. Don't waist your money.

I can't believe that this company is allowed to be publicly traded! Lies after lies when they try to sell you something. They will provide you dozens of papers with tiny details hidden between them and then they will rush you into signing those documents - you don't even get enough time to read through those dozens of papers. Once signed, that's when they will start finding ways to steal your money! That's the kind of SCAM business they are running. They stole about $4000 from us! I will never forget that!

With everyone else deciding to give refunds for cancelled rooms/travel, Wyndham decided to only give credit for a future visit. My husband has cancer and is on chemotherapy daily. I explained this more than once. I guess they can't understand the risk and fear associated with travel at this time. We can't wait to use the funds, we need a refund now. I will never book a Wyndham reservation again. Heartless corporation!

Disaster of business systems integration between Wyndham,
Get A Room and CCI.

Gross over billing and absolutely 0 customer service, every company above pushed me off to another "Help" line, (well over 2 hours so far), where, naturally, no one could help.

Currently working with my bank to dispute multiple charges.

Very disappointed in Wyndham for partnering with companies of questionable ethics, morals and business practices.

Hotel charged us $250 surcharge indicating we smoked in the room. We are NOT smokers and did not smoke in the room. We were not aware of the charge until days after we checked out. I have called the hotel several times and was told we needed to talk to the GM- he never returns my calls and is never there. One of the employees argued with us indicating when we signed in at check in we agreed to the any surcharges with a signature and the housekeeper noted a smoke smell when cleaning the room. This is a mistake I am furious that they are calling us lairs and will not respond and make this right! Have called Wyndham directly and all they do is apologize-we are out an additional $250 and will never stay at any Wyndham hotel or resort ever again and will be consistently posting this to every platform I can.

Tried to deal with Wyndham after a horrible hotel experience. Microtel by Wyndham gives out room keys to whoever they want and lies about it. Police stated they are "very familiar" with that hotel…problematic! Hotel was filthy and manager/staff was incapable of everything. Thought Wyndham would back there name and deal with any issues at their hotels. Apparently they just sell their name to any idiot that wants to poorly run a hotel. No resolution and never bothered to email or call back. I had to reach out again only to get nowhere with a one night refund. Will never stay at another Wyndham hotel and will never book our families and teams there again. Sad!

It is obvious from deteriorated conditions that Wyndham is starving La Quinta of resources for service, maintenance, equipment, etc. Everything is old, set-up or missing entirely.
I am avoiding any hotel with the Wyndham name. Recently got fooled and went to La Quinta Central in St Petersburg, and it confirmed all my reasons to avoid.

Left my swimming suit hanging on a shower stall a week and a half ago at Microtel in Green Bay WI. They closed the next day! I've emailed, called, called again etc and no one, including the so-called customer care number. The woman from India could barely understand me. I bet my suit is STILL hanging in room 122!

My wife booked a hotel room through a third party. She was told that she could have a late checkout. Wyndham would not honor that request. My wife was forced to sit in her car in a parking lot for 4 hours.
The adventure is just starting.
I called to inquire how Wyndham felt about that. It took about 10 phone calls. I was disconnected 3 times. No one ever called back. The final person I talked to said they felt no responsibility to honor that request.
It was such an upsetting experience for my wife and myself, that we will never stay again with Wyndham. They were so rude about the entire experience.

Dirty room, hair in bathtub, mildew on shower curtain, paper coffee cup by coffee maker was dirty, tv was not working, was charged for a room (more $) than the room I was given. Bathroom door had a foot or fist indented into it.

My name is Carmen Suarez and I obtained my membership in Puerto Rico as VIP silver. Last month we were interrupted by representatives from Wyndham sales to show us everything new this year. They asked us if we wanted to upgrade to the VIP gold level and we accepted. What they never told us was that this upgrade was going to be very expensive. Today I realized because my husband and I are buying a house, the loan officer told us that we owed a lot and he mentioned two Wyndham ownerships, two charges of $16,000 dollars each. That upgrade now cost $16,000 thousand dollars. They are abusive and lying people. They deceived us and now they don't want to help us. we also do not qualify for the house. I feel abused and cheated by the Wyndam ownership program, someone needs to do something about it and stop these thieves please.

The absolute filthiest and most disgusting hotel i have ever stayed in, and i travel alot. The room was full of bugs, mold all over the bathroom, non working shower, no cover sheet, etc. so disgusting that i spent the night in my car. When i called to complain and ask for a refund, i was quickly refused and offered
Wyndham points. (Like i would ever set foot in a wyndham hotel again. Stay away!

Stopped at 6pm oct 31 Monday 2016 and handed desk clerk my coupon from I 95 rest area. Smug desk clerk lady told me "No more coupons! All those rooms are taken!" I asked "How many coupon rooms are there?"
She said, "How am I supposed to know that?"
I said, "Because you work here."
"Okay. There's four coupon rooms. When they're gone they're gone!"
As I was leaving a couple was coming in holding the same coupon book as I was.

Owner stay away at all cost. Been an owner for years constantly changing contract lingo. Constantly changing and charging more for less. Do yourself a favor and move on to AirBnB. Your free of all the BS...

I have been a customer many times over the years. I want to share with you my experience on August 7th and 8th at your La Quinta property in Ventura California located at 5818 Valentine road. I found the property to be in dire need of heavy maintenance and cleaning. Walkways and railings were dirty and deteriorating; Obscenities were spray painted on the main entrance sign; Only the first floor ice machine was operational. The second and third floor machines were not; Broken air conditioners; Vandalism inside elevator; Very loud water hammer problem in the toilet plumbing; Bathroom mirror needs replacing.
I have to say I was very disappointed in the overall condition of this hotel. See attached photos.

Call into hotel sent me over to 3rd party booking, more expensive! The hotel said they would correct price but did not, a $80 increase for one night. Called Wyndham several times always transferred to different departments and disconnected me. Last time Wyndham.

The web site has photos of beautifully remodeled rooms. Not so. This place is so disgusting we checked in and out within hours. The room had spiders and roaches, holes in the walls, mold in the bathroom, rusted out air conditioners with filters clogged, particle board furniture from the 1980's that was broken and stained. The broken exterior door locks allowed all kinds of non paying people to roam freely. When I filed a complaint with Wyndham Corporate the response was not our problem, this is an independent franchise.