Wyndham Hotels and Resorts

Black mold in the room! This room should be shut down until fixed. Baymont by Wyndham in Flagg staff Arizona room #334. Offered a ten percent discount?! And hung up on repeatedly by Nate. And then threatened to have the police called on us! This is a health hazard! Then when complaining toWyndham customer care we were told to wait 5-7 day for a response. We have pictures and videos as well. This horrible customer service! Never going to book with anyone that's affiliated with this company. Great thing about social media is word spreads quick!

Until tonight I had a good image of Wyndham hotels. Our stay in a Baymont by Wyndham in Davenport was absolutely disgusting. The building is run down, the pictures on the Internet were not accurate. The lobby was not clean, it would be better to say what was clean... nothing. We had a reservation at another Wyndham hotel later in our trip. Not anyore or ever again.

Had reservations at the one in Texarkana Texas when we arrived on last Saturday we went to check our room and found human feces on the bed! We told the front desk about it and they said they were going to clean the room. We left and returned later on that night to find they just came in and just threw another comforter on the bed! They never took the the one off with the feces on it! Just NASTY! I will never ever book with them again! We did go HOME to Dallas after that!

On March 29th 2022 I was staying at Supereight at 8094 Washington Blvd in Jessup, MD. I extended my stay one more night, and paid at 5:30 AM. The desk clerk said the charge is $66.00, when he asked me to sign the receipt, I saw that it was $65.32. I asked him for my change, he said "this is not a gas station" we don't give change. I had too threaten to call the police in order to get my change and a receipt.

I paid $199.00 for a vacation of my choice in decemberin which I had a year to take. I was suppose to be mailed information on how to book my vacation and I have yet to receive any information. I have sent several emails and no one has answered. I think this is ridiculous way to run a business. I have bought these from bass pro before and never had a problem. I would appreciate a answer on this soon.

Giving 1 star ONLY because I cant give a 0.
Super 8 by Wyndam 1033 airport rd Allentown PA *******. Made reservation JUST 1 month ago for 3 young ladies under 21. Specifically spoke to this hotel which stated they did not have a over 21 policy. Girls drive 5 hours from home to be told that they JUST changed their policy! When we called and asked the lady at the front desk what the girls are supposed to do she had an attitude and said well I don't know but I gave them their money back! REALLY gave the money back and do what? Sleep in the car? Drive another 5 hours back home and loss the money they spent to attend a concert there? I will NEVER stay at any hotel that is affiliated with Wyndam again.

The hotel have some people to make fake order to shower the customer. Very cheater hotel management team

I had a wonderful stay at the motel. Felicia Mintz was such a great person and show us such a great time. She helped us with everything. She is such a hard worker and such a great person. I will be staying there at that motel more often just because of her. Not only did she treat us good us good she treated us like family.

Never had an issue when Laquinta was a standalone brand, every since they merged with Wyndham there has been issue after issue. Last straw was this past weekend with stay at Microtel in Houma LA, since all hotels were booked by offshore companies they were the only hotel with vacancy. The room had no heat and the temp was in the low 50s. I asked the owners for a new room they said no because they were the only hotel with vacancies in the area. I requested a reduced rate and I go buy a portable heater they refused and said there are no other hotel I can stay at in the area and they will not work with me and they will have a technician look at it tomorrow when I check out. Called customer service and they said the property has 10 days to send them a resolution before they step in. They didn't have 10 days to take money out my account. I will know use another brand to stay instead of using wyndham as the only brand I used.

We are on a vacation to the Canadian Maritimes. We booked the Microtel Wyndham in Summerside PEI a month in advance using a Visa Debit card for a 2 night stay to visit family. When we arrived, we were told that a 'real' credit card was required, even though we booked with the same card. We were treated dismissively and with contempt by the front desk, and by Wyndham customer service when we called. We were informed that no hotels in PEI booked rooms without credit cards. We left and got a hotel a couple of blocks away with the same card, so we were lied to as well Wyndham wrecks vacations.

Don't ever stay here… because I misplaced my key card and wasn't the person who reserved the room … the service desk wouldn't let me in even though I knew the name, number, address and license who I checked in with!
They were happy to let me spend the night outside, in Canada, in the winter! Biggest joke ever.

I stayed at a Wyndham hotel and I'll share photos from the experience. I was injured due to a safety issue with tub water leaking onto the bathroom tile. Wyndham's response has been horrible.

Booked two king bed rooms on line. On arrival both rooms had been given to people who walked in. No refund or comp was given or allowed by their policy!? We had to stay or lose money, we stayed in two rooms with full beds FOR THE SAME PRICE we booked the king rooms on-line (BS). Never to return, the location was Tifton GA. Old, dirty, pool closed (green algae filled) etc. Worst customer treatment ever and member of Wyndham Rewards wasn't worth a damn thing except a higher price than other sites advertised for same room. Date of stay was 07/16/22. Confirmation #s *******ED******* / 42. I will no longer use Wyndham Rewards or their hotel chains!

I cannot believe how dirty & neglected these hotels taken over by Wyndham have become! I stayed at a days inn last night…smell of smoke, refrigerator and microwave missing from our room, holes in ceiling, shower curtain reeks of smoke and supposed to be all non smoking, didn't do breakfast as stated when made reservation! Also stayed in a americinn and the pool was open and literally had the pool floor and stairs covered in fungus! I took pics it was so disgusting! The beds and pillows in both places were uncomfortable and the pillows were lumpy! The carpet reeks of pet! DO NOT STAY IN THIS CHAIN THEY DO NOT CLEAN OR MAINTAIN THEIR PROPERTIES!

In Wyndham websites, you search PET FRIENDLY and a few resorts pop up in a given area.
When you make reservations it turns out, they do not take pets therefore they are NOT pet friendly. What they are saying is they take SERVICE animals. Then why don't all of the hotels take service animals and not a few select ones? Doesn't make sense. Either your pet friendly or your not.
Stop false advertising!

Outstanding staff and facility. Chardanele was working the front desk the first day of my stay and she had all the answers to my questions. She was superb in her willingness to help and just a delight to talk with. I was so impressed with her personality and friendly smile. She did not have what I was looking for but she gave me other options and made sure our stay was memorable. The reason for our stay was a reunion of Sailors that served on a submarine. The facilities were outstanding and the staff overall were very friendly and helpful. The breakfast each morning was a welcome addition and made the day start off on the right foot. Chardanele and the hotel staff are very professional and friendly. My wife and I are retired and travel all over the United States staying in hotels over 25% of the year. I look forward to coming back to Wyndham Riverfront and staying there in the future.

Wyndham is a disgusting company! Not only are their hotels trash but so are their employees. A/C loud and not blowing cool air work, bugs crawling all over, cockroaches on the floor.

Got a room at the LaQuinta 801 Liberal Street Dalhart Tx and was overcharged as were the people i talked to at breakfast the next morning. Price gauging for late night weary travelers i travel a lot and will not be staying at any of the chains hotels nor will we let anybody we work with stay at them plus tv would not change channels unless right up on the tv i would rather give my money to Paris H

Went to Sealife in San Antonio. We were told we could watch a 3 min video on Wyndham hotels and get a discount on tickets and riverboat ride tickets. WHAT A FAIL THAT WAS! Lied to us the whole time. It was 108 that day and I will never get that time in the morning back. They are slimy sales people.

Had an issue with my stay at a Wyndham LaQuinta and when I talked to corporate of Wyndham I was told it wasn't their problem. They said the hotels are privately owned and to take it up with the management of the hotel I stayed at. Really? Never stay at a Wyndham hotel, LaQuinta, Days Inn, or any others

Be careful when making reservation we got the call center we thought we were talking to the hotel. The call center got the wrong date 9/11/23. We wanted the 9/14/23 we found this out when we checked the confirmation number we called back within 10 minutes and canceled 9/11/23 and made reservaton for 9/14/23 they would not refund our money for 9/11/23 they would only give a voucher it wouldn't have been that difficult to do the right thing

I have had several bad experiences in Wyndham Hotels. Cleanliness and over charging. Corporate will do nothing about it. My advice is stay away from anything that has the Wyndham name on it.

Room was filled with old dirty furniture! Service on front desk was unprofessional! Will never stay at a Wyndham hotel again! Troy, Michigan is terrible!