Xenon Pro

Ordering was easy. The installation was a pain as the plug of the light kit did not fit into my headlight plug. I have a 2002 Honda accord so it is by no means a special type of car and the connector provided in the kit was too thick to properly fit in. Had to sand down the plastic on the kits connector to be able to fit it in to just get it working. The flange on the light bulb itself was too thin compared to any other headlight I have installed in my car. A rubber washer needed to be added to keep it secure and stop it from spinning in the socket. The lights themselves are exactly as advertised in the end and give off an amazing amount of light.

Very user friendly online purchasing. Product information was very informative. The glass cover on the bulb was very fragile and broke during install due to the tabs being snug fitting. But once the tabs were lined up and inserted with extra force, they twisted and seated quite easily.

I don't particularly like the way you have to submit a ticket to get a simple answer, or have to leave a message for sales to call you back about an ordered that was placed. Frankly I don't think I will order anything else from your company after I finally get this one straightened out. I also think your prices are a little high.

The Led kit could not be installed without modification to both the kit wires and vehicle headlight housing. These are twice the price of competitive kits, very disappointing to see the only engineering done was matching bulb part numbers. Restocking fee plus return shipping came to half the $200 price of the kit.

The lights are very bright and work perfectly. The installation directions could be a little more detailed, but overall adequate to perform installation. My headlight kit installed perfect. The fog light kit however did not. After an hour or so and with a tester, I discovered the plug coming out of the bulb had the poles reversed from the factory. After I removed the plug and reversed the plug it worked perfect. Overall I was satisfied, but there could be better quality control.

Decent site easy to use and find information. Have bought 2 kits for one vehicle and the wife liked them so bought another 2 sets for her car. Will order again if I ever need more. They could however update the H11 bulbs they send and include connector ends for hookups.

These lights were anything but plug and play! Nothing fit properly. The locator tabs were in the wrong position. One of the lights would only flash on for a second and then go out.When I talked to the chat line on the site they could nothing for me they wanted pictures. Then when I called they basically called me a liar. This is the worst service I have ever received

Doesnt show you the different lumens side by side. I haven't really got to test them cause I live in iowa and I work at night and when I get off the sun is up. They dont seem very bright for the few times I have used them. Got led fog lights and they are brighter than my led headlights which I find kinda odd. I'll update this review once I go on vacation and get to use them at night time and see how bright they are. If not bright enough I will pull these bulbs out and order brighter ones.

I found the installation instructions deficient. Also, the words were so small that a magnifying glass was needed to read them.
These headlights are polarity sensitive. The supplied connector could be plugged into the wiring harness connector in either of two ways. There were no directions that gave this information.
There were no directions to say that the LED lights would work only, with the connector plugged in one configuration.
There was no instructions or on whether the LED headlights would be damaged if they were connected backwards.
You should not have to be an electrical engineer to install these LED headlights.
When connected properly, these LED headlights work very well.

Kevin W was very helpful in chat and the website is excellent and user friendly. I chose xenonpro over so-called brighter bulbs because it looks more professional and I'll bet the quality is better as well.

When you place your order it says FREE SHIPPING and there is a fee of $9.99 for 1 to 2 business days and you can't by pass it...it doesn't give you the option and it should...I don't find this is correct...it's steeling from the customer...plus it came from Quebec and you charged me the difference as if it came from the United State. The address on my bill is from Quebec, so why would I have to pay US. This is really stealing from customer and even the site says it come from Quebec.

I live in Alaska and my order shipped and delivered faster then any Amazon order i have placed. The bulbs were easy to install and quick. Just plug and play, but i do suggest some zip ties to keep the little extra wire under control.

One of the purple lenses was delivered cracked and my anti flicker boxes do not work at all, I've contacted this site using the customer service emails and have not been contacted in two weeks, all of my rating would be five stars but for the price I would at least expect someone to reply to the customer service email address. Lifetime warranty only works if you can get ahold of someone

The headlights I received flickered when I had them plugged in to the headlight plug and in the adapter. Tried reaching out to their customer service 2 weeks ago and never heard anything about a refund or new bulbs.

The items are not as advertised. Did not fit the oem headlight as stated on the website. Trying to contact customer service was a joke and after much frustration I decided to cut my losses and throw everything away

Dale was extremely helpful with this order. I would have liked to receive a water tight connection to the OEM headlight socket versus the two wire connectors provided. This would have made the install easier and more professional appearing.

Overall very quick and convenient experience. The only issue I have is that my vehicle is 2017 and that model year is not an option that I can select as the highest year value is 2016.
Also, be mindful that if your going from halogen to LED, you most likely will have to adjust the beam. This is usually done when replacing bulbs anyway but definitely the case when getting much brighter headlight bulbs, like HIDs or LEDs.

The shopping experience so far has been good but its only the first part i gotta see what i get and how soon it gets here theres still a process before i can give 5 stars. I still havent installed them but i will soon.

I received the product but would not fit with the headlight back cover on. One of bulbs didn't work. I emailed your company to obtain information on a return and refund. However, I never received any information or assistance

I did not realize the funds were in US otherwise I would not have purchased them. A pair of lightbulbs ended up costing me $188.00 CAD which I think is outrageous when I can get a pair in Canada for about $120.00

I placed an order with 1-2 day shipping, they arrived in 6 days. I'll get over that, all the boxes I ordered were miss marked telling me that I got all the wrong bulbs. After talking to their customer service the finally believed me that they did in fact send one set of the wrong bulbs. They told me they would send out the replacement bulbs. After 11 days later I haven't heard anything from them. 9 days after having the bulbs in my car the ballast burnt out and fried itself. I'm waiting to hear from them about a refund. Not happy with the product or the customer service.

Was sent the wrong item initially, but was quickly corrected with great customer service through their IM chat.
Overall disappointed with the brightness of the headlights I purchased. I ordered the white 45W LED. They were very white but the light seems too 'soft' and doesn't have the distance that even my stock headlights did. Outside of the city lights I am not comfortable driving with these lights as they are not bright enough. Overall expected more for the price.

Excellent products - fair prices - outstanding website - great reputation
However that was for a time period 10 years and 10 kits of different bulb types

This time just H4 and none of the four bulbs in two kits were same color?
And flicker capacitor only partially effective

When calling for help, get routed to chat? No one to listen to overall issues
Sales answers with "I don't know anything - click the chat button"
A phone call is 1000x more useful to buyers than typing to explain the problem(s)

I've ordered before and my shipment was perfect. My LED low beam headlights were pretty difficult getting the bulb installed in the housing. It was a VERY tight fit, actually thought I wasn't going to be able to get them in but finally did. Anyway, they look great and I would reorder.