Xenon Pro

First time customer but satisfied with shopping experience. Hope my purchase is satisfactory as well. Haven't installed my purchase yet. Will contact if any issues. So far I am very pleased. Thanks Bobby

Easy and Quick shopping. Previously had a different HID system installed in 08 gmc sierra which I replaced after one side "burned out". The installation of this product was much cleaner and took less time.

The product came as advertised. Additional material or modification is required to mount the bulb securely into the original housing. Still a great product if it holds up. I would recommend adding in some shrink wrap and zap straps for your customer.

Received my order in excellent time, even with everything going on. Product was very easy to install and I am extremely satisfied! Hopefully these last a decent amount of time. Will definitely be ordering again if they do.

Suppose to be two day shipping and that took. Week. Then I had a cracked bulb and after dealing wi H the dumb online chat interface for four hours, the customer service rep was extremely rude. I will never buy here again

So far ordering was great so hopefully the product is also! I recently ordered a set from amazon and they were horrible and one didn't work! Just received my lights from xenon pro and installed everything worked as it should simple installation definitely brighter than original and white bright light about 5 second warm up time.

I had a little difficulty initially mounting the lights but a quick e-mail to John took care of that. Response was immediate and accurate. I am pleased with the life time warranty you gave my product. Very rare in this day and age. Numerous compliments about the pure white light. Expect future customers from my fellow "wheel-o-paths."

Charlie

Website is very easy to use. Customer service is top notch. If you need assistance with anything, a rep answers immediately and will walk you through the install. The HID low beams that I installed are awesome! So much better than the stock halogen lights.

I ordered these on 10/21/15. Shipping says 3-5 business days. I did get them until 11/6/15 and got the shipping confirmation the day before. 13 business days later. I tried emailing and multiple phone calls. Never received any kind of call or email back. Honestly I started the process with my bank to have the money refunded. The product works as it should at the moment. But I won't be ordering from this company again. Makes me wonder how true the warranty is if you can't even make contact with the company. Order at your own risk.

Nice... so far... let's see when I get the product. I got the product... Performs as expected... However, I think I can (with your help) make some improvements with my lighting... Could someone call me? Nick *******024... My question is: These HID's work as advertised. But installing them in the stock 1997 Dodge Ram 2500 lenses delivers a broad light... not really focused to any particular location down the road. Would they do better behind a projector style lens? And do you sell a fixture that would do that? ( without me having to buy the HID kit again, and use what I have just bought)?

Easy website to get around on. Makes shopping so much easier instead of other sites where you cant figure out exactly what you are ordering. After receiving lights found out they do not fit. Will have to check with support to see how they are going to handle this before I can finish writing here about my overall experience.

So far shopping here has been quick and easy to find the correct bulbs you need for your vehicle. Will give more feedback when the bulbs are installed.(Waiting till spring to install) I tried another brand before and they lasted about a month. Hopefully these will be much better quality.

Quick easy and codes for discount was added to cart great.Hopefully your warranty will be as great or better then this checkout. I wish the low beams we're a little brighter then they are now I switch them out from having hd lights the bright high beam are great. Thank you

Buyer beware!
I was ignorant (and trusting) and did not do research on this company. Shopper Approved.com misrepresents their client. Check with the Better Business Bureau. They have an "F" rating for no follow through.
I have left over 8 emails and 10 phone messages. They do not reply, even after a week. They will immediately take your money, but if there is an issue, take a hike.

Don't let your wife say "I told you so", go somewhere else.

I received the idem with broken glass and it didn't look like what was on the website. I'm not real sure it's German stuff. Different box and bulb than shown. Even tho I still need bulbs I bought low beam to try them out

Love the lights they look really good and are super bright. Only thing is that if you don't know what you're doing then it can be confusing to install at first. But other than that it took about an hour to do both my fog lights and headlights and the price was sort of fair. Overall would recommend this product to anybody.

I had a great buying experience. Reviews were provided, which made me feel confident in purchasing an HID kit for my vehicle from you all. I will definitely recommend your business to my friends and colleagues. Thank you.

Easy to use and informative website. Instructions look like they were made by a 5 year old. There were only bare spades to connect to my existing wiring. I was told through text to wrap the connections with electric tape. Lol! The proper plug should have been provided. I would not purchase again.

Had an install issue sent email got a form letter reply that asked redundant info to be placed in live chat. I could not believe the response I received. A frustrated customer needs to be calmed, not told they are 'negative' and ' it won't speed things up, it will take you longer'...I won't deal with you again because Dale P doesn't know when to not feed the fire of customers already frustrated experience. Customer service is more important than the actual product you sell.

Fog lights were great, now going to get headlights... received headlights paid for express shipping... never got it. They did refund the difference but had to wait 7 days with a burnt out light. Good product but expensive

Awesome website and very easy to navigate. Looking forward to receiving my product! Once I change my front bumper, I will return to purchase HID fog lights. Thanks

Packaging could be improved a little. My products looked like they had been tossed around slightly inside the package during shipping. Nothing was broken or damaged but it looked like they had definitely moved from their original locations. Still happy with my purchase though.

Your online chat box is the best. Everyone of the guys I've had, Dale, David, Kevin were all exceptional. Thanks!

Update: The products are not working properly. I sent a separate email to the team and awaiting response.

Nice shopping experience. Really easy. Only complain was that they recommend you getting the anti clicker that suppose to make sure no warning lights come on your dash. Well ended up not even needing it but got it cause just wanted to make sure. Other than that everything is great love the look of my lights and will definitely buy again.

Everything works very well so far! The instructions that accompanied the lighting kit could have been a little more detailed regarding the decoder's connection and how to store extra cord length, but overall I was very satisfied.