Xenon Pro

I paid for express delivery and it took 2 weeks for the product to get here. There is no customer service to call or email. I will not buy nor recommend them to anyone. Better off staying with Opt-7. Their products show up usually before the expected delivery date.

Super fast and easy shopping!
Installation was a bit challenging due to confined spaces and fan compartment in the back of light assembly. Would be really nice to have detachable fan portion. Other than this, no problem. Lights are working as expected for about a month as of now.

Ease of use of website. Great product selection. I am very pleased with the headlights I purchased. LEDs are the way to go so much brighter than HIDs and no wait time for them to heat up. I will definitely be ordering another set soon for my high beams!

Will never order from here again, customer service was rude and unhelpful. They claim that they are plug and play, which they are not. Definitely a knock off compared to the real ones out on the market. Their website says customer satisfaction or money back but you end up arguing with customer service until they finally give in. Horrible website/company!

The vehicle selection guide gave me led packs that don't work on my vehicle at all, thanks duct tape. I paid upwards of $160 for lights that didn't even look like what the website showed at checkout. In a matter of a couple months one bulb started burning out and the protective glass shield on the other shattered inside my lamp housing. Even if the customer service were going to be friendly and accommodating, and even if there were no fees associated with replacing them (which according to other reviews I've seen I can't expect) at the end of the day I don't want these lights in my truck. $40 later on ebay and I'm much happier... and after potential restocking fees and return shipping for what could be one of many replacements, I probably saved a ton of money by going a different route.

Excellent product and Warranty. So far this product has superseded my expectations from other similar products I have purchased from many competitors. Real quality products are very difficult to obtain nowadays as they all supposedly advertise as they are all the best in the market only to fail in a short period of time. Customer service is Fantastic and very fast to resolve any issues that may arise. That alone is worth more than money can buy!

First time buying online so I guess we'll see how it goes.
Well i received my items,in 7 working days not 3 to 5 as you advertise and when i received them i installed them to find out that three out of the four bulbs didn't work,so i have e-mailed to see if your company is going to stand behind your product as of yet i have not had a response on sending me new bulbs.I need
2 x 9005 and 1 x 9006 and yes i have checked to make sure that all the other components work.
I am not really happy with my whole shopping experience.

Never again. Customer service...there is none. I've emailed had no response. Tried calling and no one answers. The product didn't fit like suggested it would. I have a 2013 Ford Explorer and the light doesn't fit. It's been a week and haven't had any one try and resolve my issue. I will be sure that everyone knows what horrible service this site is. It's a scam do not order from them.

Bought a kit for my car and it was installed just how the instructions said, they were good and bright for about 3 days now they are not. Worst than my regular halogens. I tried to contact customer service and did not get an answer from them. I dont recommend their products.

Didn't work as advertised. I sent them back after a very lengthy, difficult and unpleasant discussion with thief tech support. Would I buy from this company again...NO. I would rather light gas lanterns and attach them to the front end of the car. It's been close to a month now, and still waiting on my refund. Oh well...CAVEAT EMPTOR.

Perfect experience. Thought about changing lamps out just before a trip but hesitated because of the tight timeframe. However, the lamps were received a few days later, just as quoted, and in time for my auto shop to install them the next morning before I left. It took less than an hour for installation.
I was thrilled that I would have brighter lighting at night for my trip.

Website is easily navigated. Bulbs were a great addition. Much better than stock. The anti flicker device works as it should and makes everything work correctly with no fault codes. The install was a little difficult, but with some slight modifications to the headlight buckets I was able to make things work.

Quick easy and clear to purchase. Bought the option for no fault but I still get a fault code. Prices are US dollars did not realize that until credit card statement even though they have a Canadian office and items were shipped from canada to a Canadian address.

The online chat feature helped me to get my order placed the way I intended.
As it turns out, the anti flicker devices do not work so I will need to pursue other options to resolve that issue. The LED headlights bulbs have a really pattern with no shadows on low beam. When switching to high beam, I can't see any difference over low beam.

Price was good, delivery was pretty fast. But beware, their customer service is less than 1 star. They will try to put the blame on you the customer if you encounter any problems, and come across as very rude in any online chat forum, especially the kevin w person. No paperwork is enclosed with the order, so if you lose the email, you are out of luck. They refuse to search by your email to help you. Steer clear of this company. And their led bulbs dont work in reflector style housings as they say they do. Nothing but problems.

The live chat with Luis C was a horrible experience. He was Very unprofessional and rude. I would highly encourage everyone to avoid using this company at all cost. Stay away, just don't do it. I've learned my lesson the hard way. If I could give this company a lower rating then one star I would. Stick with Made in the USA.

I recently ordered several items from XENONPRO, including one I had to return. All transactions were completed easily with clear instructions and good service.

Experience seemed quite detail oriented, plenty of information available and seems to show quality in the product, however i am always a little nervous about self branded products and the actual quality, hopefully it stands up as it should.

They sent me a product that completely different from what they advertised.When I contacted them they simply said that what you saw in the web site is all for marketing purposes only.I was deceived and cheated by these people.

Customer service placed me on hold for over 45 minutes. I would like to buy just the anti flicker device but cannot seem to get through. I have a Mini Cooper and didn't realize it needed this. I just turn the lights on then off in daylight and no problem. Other than that, no problems

Everything is great from overall packaging, built and ease of installation. Noted that (1) loose two pins connection instead of a housing pinned connector for more plug and play experienced & (2) color of HID light is somewhat different with one side seems to be bright white while the other is bright yellow during initial activation of light when projected to a white wall or garage door. Not sure if the light bulb color is actually matching. Will monitor if after a period of use the light color may match more.

Easy purchase of HID headlight kit. Kit arrived very quickly, even being shipped from Canada. Transaction was very simple. Instructions are not very instructive, like what to do with second set of wires from original wire loom or which side to plug in wiring harness for new HID set up. A bit more information would help a lot.

Quick and easy, just the way I like it, however, I do wish that were more shipping options as in two day or overnight shipping, waiting two to three weeks kinda sucks for stuff to arrive. But I will definitely be a returning customer regardless. Thanks for all the great service.

Two weeks for expedited delivery of lights that didn't fit or work. Took an act of congress to get permission to return and now a month later you have not refunded my money, and I will be surprised if you ever do. Plus I highly doubt you will post this review.