Xenon Pro

I tried contacting customer service several times with no response. Finally received my purchase and it already is not working properly 2 days after installing. Worst customer service I have ever experienced. Will not recommend and will never purchase from again.

As soon as I opened my package I found one of the bulbs to be broken. Very disappointing as this is the second thing I have tried to order from here and I still have no led lights in anything. And now I have to pay a 'restocking fee' just to do a refund. Not happy at all.

The blue color is misleading. I didn't need to purchase two sets of bulbs. It's kind of cheap to just add a glass with a slight blue tinge that you can't even see. I thought they would be sealed in a blue glass, so this is why I ordered two sets. So I could have a white set as well.

I have had a set of your lights in my '07 Dodge Dakota for well over a year and have been very happy with them. I have the 8,000K and really like them. I have told many others including an auto repair shop owner that was going to put HID lighting in his wife's car. I ordered this set to be placed in my charter bus so that I may add a margin of safety to my trips.

I just found it to be a little confusing and slow including the chat. Also that the bulbs really are difficult to install and the final installation leaves the bulb fan assembly exposed to dirt/dust as it's pretty much exposed. Lastly I was expecting a very very bright light. I have seen many that are a lot brighter.

Good shopping expierence but had a technical issue that was not in any literature associated with the product or online. I contact customer service any they were able to direct me how to install the locking ring in the LED light package. So far so good!

When the lights arrived they wouldn't fit my car. When I tried to contact the company several times by phone and email the only response I got was a "do not reply email". Not impressed!
How do I use the Sure fit guarantee? There are no instructions and nobody will return my calls or emails.

The lights are bright, but for the setup I got I would of liked to see some kind of lock ring. For $150.00 I would like more than a somewhat "snug" fit to keep them in place. Also after installing the lights I can no longer get reception iny radio when I turn my headlights on. I am less than impressed as of right now.

Very easy site to navigate and order from. However, the product did not fit my truck as the web site said it would. When I contacted customer service, I was told there was an additional adapter ring I needed, and that I should look on ebay or Amazon...if I had known that they wouldn't fit in the first place, I wouldn't have wasted my money.

Fast, effective, and hopefully it works. I'll update later. The lights came in as advertised and very fast. I had them professionally installed by a local mechanic and I think one of the lights high beams has burnt out. Only the right side high beams works. The left flickered on the first time I tried it on high beams and never was able to use it again.

Had an issue with order, was told to contact live chat and I did. Asked a few questions and the person on live chat was getting annoyed and ended up swearing at me. Will never again buy from XenonPro! I wish I took a picture of my computer screen with their comments.

The lights that I ordered didn't last 4 minutes before something blew. I lost trust in them immediately, asked for a shipping label to send units back but they will not provide return shipping. Priced shipping to return only to find out that the shipping is almost as much as I paid for the 3 kits. Thank goodness for lifetime warrantee. I will try them again as soon as I receive the replacement parts. It will be awhile before these lights gain my trust.

So far so good. Very easy for ordering. Order was processed and shipped quickly. Had to return first set of LED's (my error) but received the credit promptly and reordered the correct set. Had questions about installation which were answered satisfactorily. Happy with the installation in my 2003 Boxster.

The only issue I have is that I paid for 2 3 day shipping and it still took a week. The same as if I didn't pay the extra 10 bucks. Besides that the leds are better than expected. I also just finished purchasin another set for my car.

I have to say that your website is deceiving. You have are shipping from Canada to Canada yet your prices are in US funds and absolutely no where on your site does it say that you will be charged in US dollars. Would never gave bought from you as not only to I have to pay exchange (ouch) but also a commission to the credit card company (double ouch). For this reason I cannot recommend your site nor will I shop with you again.

Super Easy to install. But i know that my left ballast is going out already. My left headlight wont turn on most of the time. Would like to see if i can get a new one? Other than that... Great service and site. Super cheap and the install was super easy.

Had my kit professionally installed when the truck was everything worked as soon as I started it I had high beams but no low beams what so ever. Tried calling the 1-800 number and all I got was asking for access number which I don't have. For the cost of the kits you shouldn't have any issues I would expect something like this from a cheaper kit.

The website states that I would need the flicker canceling modules for my vehicle which I did not. As it turns out, it prevented the bulbs from working at all. I ended up removing them. They are now working fine. The product seems to be of good quality and are bright as advertised. I purchased the highest wattage available for my vehicle in the high beam position.

I had bought the wrong set of lights for my truck. They made good on them. I bought LED lights they work great

The experience is fine, but I had a problem with the bulb in the way it's constructed. The 'collar' that fit around the bulb in order to fit into the headlight is not tacked down. So when I'd try to twist the bulb to lock, it would just spin inside the collar. And eventually, I broke the glass covering the LED, which I then had to fish the pieces out of the headlight. I tried to get a warranty replacement, but was unsuccessful. I eventually just bought another set so that I had a third (spare) bulb. These installed fine. Now lets see if the last as long as advertised.

First of all i received the wrong lights. They were good to send out the proper set right away. But then when i got the second set it was supposed to be yellow (3000k) turns out it is yellowish green. Then when i chatted with Dale about the issue the customer service was horrible and there was no remorse or forgiveness for the issue. Would not recommend this product to anyone.

I was unable to install the bulbs since the connector plugs were incompatible with the connectors in the car. I planned to return them but shipping and restocking fees were more than half of the cost of the bulbs. I'm planning to change the connectors myself.

I think it's unfair to insist returns must be by FedEx since the lowest cost international shipping charge is over $50 from the U.S.

I tried calling 2 times and leaving message on monday december 1 and nobody returned my call it said there would be a call back in 45 minutes the first time and an hour the second time. I even left a mention as to why i was calling so they could have looked it up and just called back and left a message but nobody had even the time to do so.

I'm purchasing a kit to replace the one I have from another hid company. I was so angry with the last place with just trying to buy a replacement set of bulbs I've decided to just replace the whole kit. I ordered the bulbs in July and they didn't work. I have yet to receive a refund from the company after months of trying to. Hope this kit works much better.

Just installed my new kit, very satisfied with it. Works very well.