- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
XM has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
I was convinced several times - prompt support is the face of the broker. I contacted Xm via email and anyway got a timely answer to my question about swap-free options available at ultra-low account. I mean, I needed more details than just those given on the website, cause it directly influences my trading style. They provided me with a required info and it's generous of them
Regarding my xmglobal transaction account number 18361128, a bonus was added to my account after I made a deposit. After this process, I followed my positions by trading. I actively carried my transactions until the next day and tried to move my Gold positions towards my TP target. After completing my target, I submitted a withdrawal request. In the e-mail sent by Based on the work I did on the chart, my withdrawal transaction was rejected due to reasons unrelated to me, such as an IP conflict, my profit share was deleted, and an e-mail was sent to me stating that only the principal amount would be refunded. I do not accept the accusations made against me, it does not allow you to withdraw money. Until the withdrawal request, no warning or e-mail was sent to me. Even though I informed the company via e-mail that I had no information about the account mentioned under the name of IP conflict, I did not receive any positive response. Xm Global does not pay my withdrawal request of $3451 along with my principal. İ sent dozens of mails to them to pay but no response,all documents are attachted
I can easily say that XM has the best support system out of probably all brokers. So many ways to contact them and they are so quick on those answes.
Surprisingly, deposits and withdrawals are very effortless with reasonable fees that are not hidden.
Now I tend my focus on my trading activities.
Hi Syafiq,
Thank you for your feedback! 😊 It’s great that you can now focus fully on your trading activities! We’re here to support you every step of the way—happy trading with us!
XM Team 🚀
BIG. FAIR. HUMAN.
Leverage up to 1:1000 is quite impressive and sometimes I use it during trading but of course I don't abuse it!🙂
Dear Madhawa,
We're glad you're enjoying the flexibility of our 1:1000 leverage! It's there to support your trading strategy—used wisely, it can be a powerful tool. Thanks for trading with us, and keep up the great work! 😊💪
XM Team 🚀
BIG. FAIR. HUMAN.
I think it's wrong that some traders think that Micro account is for beginners.
I use its features in my trading and get advantage from such trading
Hi Hisham,
You're absolutely right! Our Micro accounts are perfect for traders of all experience levels, not just beginners. They offer great flexibility and allow you to manage your risk while enjoying all the benefits of trading. Keep up the great work!
XM Team 🚀
BIG. FAIR. HUMAN.
Whoever designed the ultra low accounts at XM deserves praise 👏
Couldn't believe that I could actually find a swap-free account to trade with
Dear Abdelrahman,
Thank you for the awesome feedback! 🙌 We're glad you're enjoying the Ultra Low account and our swap-free option. 🎉 We always strive to provide the best trading conditions for our clients.
XM Team 🚀
BIG. FAIR. HUMAN.
I like tight spreads on the forex but it would be great trading with zero spreads 😂
Hi Lamberto,
Thanks for your feedback! We're glad you love our tight spreads! 😄 😇 While zero spreads would be amazing, we aim to keep our spreads as competitive as possible to give you the best trading experience. Happy trading with us!
XM Team 🚀
BIG. FAIR. HUMAN.
Got tired of withdrawing small, got the entire profit out, still instant
Hello Shiva,
Wow, that’s fantastic to hear! 🎉 We're thrilled that you had a smooth and instant withdrawal experience with us. Your satisfaction is our top priority, and we’re glad you could access your profits effortlessly! If you have any more feedback or questions, feel free to reach out!
XM Team 🚀
BIG. FAIR. HUMAN.
Testing them on the tip of a friend. Only 3 months, but already at +300$.
Hi Elijah,
That's a great start! 🎉 Earning $300 in just three months is impressive, especially if you're new to trading. It sounds like you're finding success with your strategies. Keep it up, and best of luck with your future trades! 💪🤖
XM Team 🚀
BIG. FAIR. HUMAN.
Regarding my xmglobal transaction account number *******, a bonus was added to my account after I made a deposit. After this process, I followed my positions by trading. I actively carried my transactions until the next day and tried to move my Gold positions towards my TP target. After completing my target, I submitted a withdrawal request. In the e-mail sent by Based on the work I did on the chart, my withdrawal transaction was rejected due to reasons unrelated to me, such as an IP conflict, my profit share was deleted, and an e-mail was sent to me stating that only the principal amount would be refunded. I do not accept the accusations made against me, it does not allow you to withdraw money. Until the withdrawal request, no warning or e-mail was sent to me. Even though I informed the company via e-mail that I had no information about the account mentioned under the name of IP conflict, I did not receive any positive response. Xm Global does not pay my withdrawal request of $3451 along with my principal. İ sent dozens of mails to them to pay but no response,all documents are attachted
Tip for consumers:
Despite all my efforts and requests, they only refunded my deposit amount. They deleted my profit share from my account and blocked my access.
Products used:
gold,currencies trading
Dear MERVE,
We apologize for the inconvenience you have experienced. At XM, we take withdrawal requests seriously and aim to ensure a smooth process for our clients. We understand your concerns and would like to investigate this matter further. Please provide us with your account details via our secure communication channels so we can address this issue promptly. Your satisfaction is important to us, and we are committed to resolving any issues you may encounter.
XM Team 🚀
BIG. FAIR. HUMAN.
--------------------
Dear MERVE Y,
Upon thorough investigation of your case, we found that both of your accounts (numbers ********* and *********) were marked with Bonus Abuse status on 05/01/24, as outlined in our Terms and Conditions. This status indicates that there were concerns regarding the usage of deposit bonuses for 'cash-back arbitrage' activities, which is a violation of our bonus terms.
As a result, our Anti-fraud Department took the necessary action to close all of your trading accounts held with our company and nullify all trades carried out in those accounts. This decision was communicated to you via email, and you were advised to submit a withdrawal request for your remaining balance.
The investigation also revealed that your account was connected with a previously blocked account, which aligns with our policy to prevent bonus abuse and maintain the integrity of our trading environment.
The email communication you received clearly outlined the consequences of any attempt to open a new account and emphasized that profits may be adjusted accordingly. This action was taken to ensure compliance with our Terms and Conditions and to uphold the fairness and security of our platform.
We understand that this may be disappointing news for you, but please know that our decisions are made with careful consideration and in accordance with our policies.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are here to assist you and provide any clarification you may need.
XM Team 🚀
BIG. FAIR. HUMAN.
I used their broker for few years back. I found good service from them. But in News times, it didn't execute accurately. Overall, It was good experience with them.
Tip for consumers:
You can check their demo trading before joining with them for live trading.
Products used:
forex
Dear Juan,
Thanks for taking the time to share with us your feedback!
XM Team 🚀
BIG. FAIR. HUMAN.
Gain trust and grow your business with customer reviews.
XM Group specializes in providing unparalleled online trading services, ensuring a seamless and efficient trading experience for its clients. Our mission is to empower traders with cutting-edge tools and resources, fostering a trading environment based on transparency, reliability, and trust. ⚡️
Since its inception in 2009, XM has established itself as a market maker broker of distinction, consistently growing year by year with offices strategically located around the globe. 💪🤖
Regulated by CySEC, DFSA, FSC, and FSCA, XM upholds the highest standards of regulatory compliance, ensuring a secure and trustworthy trading environment. Our commitment to excellence is reflected in the numerous awards we have won over the years, celebrating our dedication to quality service and innovation.
Risk Warning: Trading on any financial market involves a significant level of risk to your capital.
Hello Ettore,
Thank you for taking the time to write this review. We're so glad that you found our support prompt and professional!💯😉
We strive to be quick and accessible to help you whenever you need. Your satisfaction means the world to us.
XM Team 🚀
BIG. FAIR. HUMAN.