Xuanfengsteel.en.alibaba

Shandong Xuanfeng Steel Co., Ltd from China claim to have manufacturing of products like Aluminium Foils, Copper, Steel Bars, Corrugated Sheets etc. Based on our experience in dealing with this company, they are frauds. When we sent them an enquiry for 3 Tons of Aluminium foils, they gave a PI of $ 3,200 per ton. As mentioned in the PI, in September 2021, we sent $ 4,800 as 50% advance for 3 tons. After receiving the advance, Shandong Xuanfeng Steel Co., Ltd said that the price of Aluminium has increased and started demanding $ 4,380 per ton. This was a steep increase of more than 35% on the amount according to their PI. The market price at that time was around 3,200 to 3,500 per ton as we had PI from other companies in China. When our company asked for the refund of $ 4,800, they refused as said that they can return only 10% of the amount on cancellation of the order.

Later in December, when our sister company sent them the enquiry, they sent a price of $3,500 per ton. When we exposed them saying they are demanding $ 4,380 per ton when they are quoting $3,500 to new customers, they refused to acknowledge and were demanding $4,380.
In January 2022, our company decided that since we have already paid them advance, we will resolve the issue by paying them 4,380 per ton in order to reduce the loss. But Shandong Xuanfeng Steel Co., Ltd is now demanding $ 3,500 extra as storage charges.

Shandong Xuanfeng Steel Co., Ltd is a fraud company and its modus operandi is that they will get the advance from the customers and then increase the price. The customer has no choice now since he is stuck as his payment is with them. He has to agree for their prices.

We are taking legal action against this company and we want other people to be aware and not fall for companies like this who are cheating businesses around the world.

The person who was handling this was someone called Yang Xiao Teng also called as Cherry. I spoke to her Manager Nancy but she was very rude and not helpful. When I told her that I will post reviews about your company on this incident she was threatening to take legal action for slandering. We have all the documents and the chats with us so we will approach the Chinese Embassy as well and our agent in China has started the legal action by filing a police complaint.

It was through Alibaba that we contacted Shandong Xuanfeng Steel Co., Ltd. When we complained to AliBaba for this fraudulent price hike after receiving the advance, Ali Baba reviewed our documents and finally said they cannot help because their policy states they can intervene only for completed orders. Alibaba is encouraging fraud companies like Shandong Xuanfeng Steel Co., Ltd by following vague policies which are beneficial for these companies.

Please be aware that this fraud company Shandong Xuanfeng Steel Co., Ltd is not trustworthy and any company dealing with them will undergo losses.