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YBY Boxes USA has a rating of 4.9 stars from 120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YBY Boxes USA most frequently mention customer service, high quality, and custom packaging. YBY Boxes USA ranks 24th among Printing sites.
I ordered some custom cosmetic boxes from YBY Boxes USA and worked with Sam on the design, print, and cost. He was very supportive and answered all of my questions on time. I will be ordering again in the future.
Do not buy anything from this company. I paid for a product I never received. They said it would be here a week ago 7/21/20 still haven't received it. I keep getting the run around by their company. Stay away from buying here.
CAUTION! SCAM! DO NOT GO TO YBY. Ashton Jones, Brandon Smith and Andy and Harry are the worst associates you can interact with. They have been promising me a refund since JUNE!
I reached out to them in March 2020 to do packing boxes for my company. I was asked to pay upfront immediately so I paid 1/2 upfront. Since then they have delivered the wrong boxes. They promise "eco-friendly" and "biodegradable"' but you get the product and it's cheaply made with multiple printing errors, including smeared ink, scratched/damaged boxes. The outside covering for the boxes was peeling off and looked bad. NEVER SENT US SAMPLES like they promised.
When you call to even talk to someone about what is going on they send through so many different associates. It's very frustrating and unprofessional. I have 100's of chain emails talking about design and printing prices to one associate and they just drop you like you're nothing. Paid over $2,200 and have not received anything I can use.
I have now been trying to receive a refund that Ashton Jones, Brandon Smith, Harry and Andy have all promised me for 8 months now. They never call you back and make promises they never intend on keeping. DO NOT GIVE THIS COMPANY YOUR MONEY!
Their business says they're in Delaware but they refuse to tell you who's in charge and how to speak to management. I recommend everyone to report them to the Delaware Fraud and Consumer Protection.
I attached the emails from the "managers" Brandon and Ashton Jones that claim they would send me a refund and now they just avoid my calls because they're either "in a meeting", "already left the office" or "on sick leave". They have so many excuses it will keep you occupied for months. Even if you leave a message everyday it will never be returned! Save your time money and business and DO NOT USE YBY!
Products used:
THERE PRODUCTS ARE CHEAP.
I am very pleased and grateful for the exceptional packaging services from YBY Boxes. Wayne was very helpful and professional in dealing with. Design look great before it went live and it was absolutely phenomenal at glance. Will do business with them again.
When I contacted Emma at YBY Boxes to inquire about custom bakery boxes and paper bags, she responded to my inquiries quickly. She was able to expedite our order so that we would receive our custom boxes before the date that I needed in urgency. Our custom bakery boxes and paper bags exceeded all of my expectations. I was very impressed with their exceptional customer service, which included answering all of my questions in a clear and friendly manner for someone with little experience using custom packaging products. If you decide to use YBY Boxes, you will not be disappointed!
Needed custom boxes to pack health products. I contacted YBY Boxes as one of my business colleague suggest me to use ybyboxes.com to order. It was good experience working with Frank. Best in the whole market.
Tip for consumers:
go for wholesale with customization
Products used:
health packaging boxes
I had an exceptional experience with YBY Boxes company. Wayne was so helpful and patient with my decision making for the boxes designs I selected, which is much appreciated. I decided to order from them for my business because of their great service. I highly recommend them to anyone who is in need of custom packaging boxes!
I would give them 10 Stars just not because they create boxes but for the way they treated me, I am impressed with their dealings. Sam is the person who assisted me every step of the way until I received my soap boxes on my doorstep. I will recommend them to others and will come back for another order.
We were trying to rebrand our packaging by incorporating some new color schemes and styles of boxes. Talked with Sam who not only listened to our requirements but also helped in providing the right packaging for our products. Sam is a real asset to the company.
YBY Boxes is a great company. I ordered one thousand Cosmetic boxes to display products in my store. They were exceptional in delivering my boxes to me one day before delivery date. I will be placing another order with them soon. Thank you!
Ordered 20 thousand qty. Of custom Kraft packaging boxes with two color printing, they delivered us the quality boxes on time, keeping the standard of our product in mind. Prices are very low if you compare with other vendor across the area. Thanks you YBY Boxes for the fast turnaround time and quality packaging. We would highly recommend them to others.
The most fascinating thing about YBY Boxes is the quality of the packaging boxes. I have been working with them for the last three years. They never missed to chance to impress their customer with top-notch packaging boxes at the most reasonable prices. Highly recommended.
Worked with Wayne on multiple designs and boxes. They are very professional when it comes to designing your boxes and quick with communication and shipping for me. Economical prices. Would recommend them!
I have been using their packaging services and boxes for more than 3 years and they never let me down. I am their regular customer and I'll be because of their quality boxes and quick delivery. Would highly recommend them to others.
I belong to California and run a small business of soaps. I was looking for a company that could take my small order and create beautiful boxes that would actually complement my soap bars. I came across this wonderful company YBy boxes and got what I wanted. The team is really humble and guided me throughout. The designers are really creative. They provided me some templets before I made a final decision. I received quality custom boxes and will order from the company again.
100% recommended!
We've been working with Emma and the team at YBY Boxes for several years and have always appreciated their flexibility, expertise, and agility in meeting our needs. They're great problem-solvers and we're looking forward to working with them again!
Hi, everyone I wanted to say thank you to Wayne. He was really good and patient in helping me to create all the packaging of my products. At the beginning, I was confused but he has so many ideas that in the end choosing the right packaging was very easy. The results are amazing! Thank you Wayne... it's Nice to meet professions people like you! You are the best!
I got to work with Eric. His patience throughout the designing process was exceptional. Through constant communication and trials, he produced just the right design for my products. When i got the final results i couldn't believe the quality. Thanks a BUNCH y'all!
My experience with YBY Boxes was amazing from start to finish... I placed a rush order, got an invoice of $15k and was worried while placing order... its a huge sum. Mr. Sam was so professional and responsive in sending all the quick details whenever we required. I am so pleased with my boxes and will be coming back soo with another order...
Products used:
custom boxes
YBY Boxes is amazing. They provide the high quality with possible custom options. I got my order just as mentioned in my invoice. Custom printing just went beyond my expectations. Thanks, YBY Boxes and the hard-working team for your great efforts.
I paid $20K for my boxes order. No complaints at all. YBY boxes has exceeded our expectation in delivering the right product to our doorstep. The boxes quality is high with perfect logo visibility. Boxes are as mentioned in quote. I would use their services again.
Dana was quick to respond to my quote and answered all my questions before I placed my order! She is great at customer service, she kept open communication and continued to answer questions throughout the process and shipping time. My boxes look so amazing and everyone loves them
I was looking for best packaging supplier, googles some companies, found YBY Boxes and decided to go with it. Since the reviews attracted me much. Sale team is full of professionalism. I got branded packaging boxes from them with much less cost than the previous vendors i used. I am very pleased with the packaging boxes, got the boxes delivered on time. Incredible company. Will recommend everyone to use them.
The response from our customers was great! We used these beautifully designed boxes to package our product and it was a big hit at the market. We are so happy with the service we have received from this company, that we have decided to become a regular customer. I would recommend this company to anyone looking for superb quality and great service!
We received our order from YBY Boxes. We ordered oil packaging boxes from them, asked them to produce 5 thousands custom sizes for our oil bottles. The whole process was easy with much flexibility in customization. We are happy with the quality of boxes. We are very satisfied with the order turnaround time. It's much better company than we thought it could be. Must consider this company.
I recently made my second order with YBY Boxes and I am so happy with the results. The boxes are such high quality and the shipping was very fast. I received my order of 10,000+ boxes in less than 20 days! This is the best value for your money.
Products used:
10,000+ custom printed boxes
I was very impressed with how fast my order was processed and shipped. I also really like the quality of the boxes. They are very sturdy and I feel confident that they will hold up well to regular use.
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We are presenting our proficient printing and packaging services to manufacture custom boxes which duly help in enclosing and protecting your retail products for distribution, storage and sale purpose.
