YesAsia

Please DO NOT buy from YESASIA. I have an order email which confirmed that my order (a book) that was shipped on 29 May 2013. It is July, and I did not receive it. I called US customer service center. They say they will assume that the order is "lost", and will ship another one. Sounds reasonable enough, except, they were not able to tell me when the "new" order is expected to arrive, as they will have to order the book in to get it "in stock", before they can ship it. As I will be moving to another location, I asked if they can ship it to another address, and the answer was that they will have to charge me another shipping fee. I then asked for a refund of my order. And they said they were unable to refund my order.

This is tantamount to Fraud. As I do not have a shipping nor tracking proof that the order has been shipped. And am unable to know when the "new" order will arrive. And cannot get my money back. I am appreciative that they have a real human being to answer the phone though. And said that I will post about my experience online so that other people will not suffer the same consequence. She finally agreed to refund my money. It is not a huge amount. But I would not trust this supplier.

Great selection of which not many are not completely available in other cities. The only glitch was when trying to reset my password, the captcha option didnt function well.

Very happy with my purchases of my Sailor Moon keychains. Service was quick and easy to use. I look forward to many more purchases in the future. Thank you.

Looking forward to Sunstorm album number 5 and once again it's good to revisit your site and it's so funny writing a review & coming up with 100 characters

I've bought items here a lot of times and the result is always the best, looking for items and buying them is an easy process. Even though I live far away, the packages always arrive on time and safe

I have had no problems with getting what I ordered, the ordering and payment system is easy to use, and delivery is prompt, with products arriving in good condition.

Has a great selection of music and dvds, have ordered several times and have had no problems so far although have used customer services and found them incredibly helpful.

I am so happy the shipping is free on this transaction! It helped make the decision to buy. I have bought many things here and have always been happy/

Great selection and shipping isn't to bad.

Only thing I'd say that needs to change is the website is a bit dated and sometimes it's hard to find things.

This is a legit company even though negative reviews may say it's not. It's not a scam and they don't steal your money. The only times you will have trouble is when you complicate your order by switching items, cancelling your order after it ships, or trying to do things the store policy doesn't allow. If you are smart and order exactly what you want and wait for it, it will arrive. It may come a week later, a week earlier, or on time. This is normal. If you know anything about ordering online, you'll know that shipping time varies based on the time of season. This is basic knowledge everyone should know. Now on to my review.
I ordered the EXO Growl album. I used a coupon and regular shipping. My item arrived a couple days later than it said it would (but I honestly didn't care). It came well package and in perfect condition. I was satisfied.
When you ask for refunds or you return things, that's when you run into trouble. It's complicated for the people working there. I did not complicate things so I had no trouble.
**If you have a problem with a product, learn from your experience and move on. It's your job to research a company before ordering online form them. It's your fault you didn't know if they're a scam. And always, ALWAYS read the store policy before you go demanding a refund or a replacement. Some stores don't do that. You can't force them to.**
YesAsia is a great company with lots of different choice. I got a better deal there than I did at other stores. I recommend shopping there for anyone that likes Asian or KPOP products. It's a safe site so you can trust them not to steal your money.

Yesasia always ships items with great care and I can purchase limited editions and pre-order goods. I have been a customer for over 10yrs and still find Yesasia the easier website to navigate.

No probs with this order so far. Though my last order after it had been placed i received an email saying it was out of stock. Would have been good if they put out of stock before i ordered it.

I love the ease to navigate and make purchases. I would appreciate if the shipment could be faster and new product items can be introduced sooner than later.

YesAsia is quickly becoming my favorite online store to purchase everything!
Like many others, the first time I was going to purchase something from there I was afraid of the quality of the service being awful because of so many negative reviews I checked online.
I just purchased my 3rd album from there and I gotta say, I am very pleased with the entire service. I screwed up my order from my 1st purchase and they solved it right away, so that was a big positive right of the bat.
I guess most of the negative reviews were because of the time it took for the item to get to them, rather than the item get there in one piece, but I am not the best judge on that because since not only do I purchase it with the expensive express delivery, I'm also very patient when ordering things online.

To sum it up, if you are not sure about this website like I was, just give a shot, and just know that if you buy using the free shipping it's possible it will take a long time to get to you, but after seeing the condition these albums had when I received them, it's worth it!

Its nice to order from this site they have items at a reasonable price they have items others are out of and charging to high a price for. I always find what I'm looking for when I visit

My go to place for Asian goodies! Authentic and great pricing. The only downside is the shipping time... it took several weeks to a month for my CDs to arrive.

A Good All Asian Entertainment Website With Most Asian Media's Available For Sale. Things To Consider For Improvements: To Periodically Review and Replenish Temporarily Out-of-Stock Items As More Items Become Unavailable and To Consider Including Thai's Media's And Middle East Asia Like Arabians Entertainment For Truly All Asian Entertainment!

You really have to read and follow directions to order. If you do, it's easy. This is my first time ordering so it's seems to workout. Now i just have to wait for my item and see.

YesAsia is one of my favorite places to shop for international goods. The website is easy to navigate and the service they provide is excellent. I love this website!

I live in Germany and love Asia pop so this is the first best seller for me to get the this music fast and in excellent conditions! With you all the best from Germany.

Great prices and packages! Thanks for everything you do! A great place to buy k-pop merchandise for any global fan. Also for any inquiries the service is great.

They are selling those groups which I want. Of course, they have a very good customer service. I just have good to say about this company. I have always received what I have ordered. :D

Easy to navigate, merchandise for my idols are always in stock, and reasonable pricing? It's the only place i will shop for my Kpop and Jpop goods. Trustworthy seller, quick shipping. 10 out of 10.