• YesAsia

YesAsia

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Overview

YesAsia has a rating of 3.8 stars from 509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YesAsia most frequently mention free shipping, customer service, and kpop albums. YesAsia ranks 1st among Figurines sites.

  • Service
    45
  • Value
    47
  • Shipping
    48
  • Returns
    22
  • Quality
    47
Positive reviews (last 12 months): 60%
Positive
3
Neutral
0
Negative
2
10
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How would you rate YesAsia?
Top Positive Review

“Rare Korean Artist music”

Santiago P.
12/21/23

I was quit happy that I was able to find a website that would have the music I was looking for, and some reviews said the prices would be too high, but the albums I found were decent, now just have to wait for them to come in. Purchase process was fairly simple and straight forward, and payment options were great as they allowed additional to entering a card number. Only thing is now I have an account I don't know if I will use again, but who knows.

Top Critical Review

“Didn't get free shipping”

Kayla B.
9/28/16

Prices are crazy, and the page advertises free international shipping. However, when ordering in the US, I still had to pay a minimum of $3.99 for standard shipping. Don't advertise it if it's not true.

Reviews (509)

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customer service (33)
Thumbnail of user ericaa44
California
1 review
0 helpful votes
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July 3rd, 2018

I love YesAsia. They have affordable and fast shipping. The site is user-friendly. I love that I can order Korean/Japanese items and have them shipped to me in the US.

Thumbnail of user dbelle392
California
1 review
0 helpful votes
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April 11th, 2023

I have been shopping at Yesasia for a while and they are a reliable site for my Kpop collection. It's a great site to use when comparing prices with other sites.

Thumbnail of user janeo79
Connecticut
1 review
0 helpful votes
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February 1st, 2020

They always have a wonderful selection of books and magazines from Japan! I have ordered from them several times over the years and I have always received my purchases quickly!

Thumbnail of user natashas30
Australia
1 review
0 helpful votes
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May 14th, 2016

YesAsia is a great online site to buy your favourite Kpop, Cpop, Jpop and other items in the Asia region when you live in a country like Australia, which it's hard to get those things. The only sad part is I can't always get the dvd I want in my region, apart from that it's a prefect site

Thumbnail of user alanm167
Washington
1 review
0 helpful votes
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February 13th, 2018

This is the only site for good but obscure K-rock. It also had a good price. It was also easy to find what I wanted at the site and had a good description of the CD.

Thumbnail of user sabrinal29
Hawaii
1 review
0 helpful votes
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September 30th, 2017

A great place for hard to find music especially Korean music and artists and OST dramas. A very trust worthy business and also a marvelous site. Highly recommend this business site.

Thumbnail of user garyk281
Japan
1 review
0 helpful votes
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October 22nd, 2019

I have ordered many items related to my K-Pop infatuation. The items have always arrived in a timely manner and the items were always in perfect condition. I recommend them highly.

Thumbnail of user christinam134
Texas
1 review
0 helpful votes
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September 20th, 2017

10 years now and they've always been the best keep up the good work. I will continue to be a customer for the next 10 years they've always have the best product and the best customer service

Thumbnail of user ruths108
Arizona
2 reviews
0 helpful votes
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March 18th, 2018

Very easy and convenient to find the products I am interested in. The site has a good variety of products and it is very well categorized to easily find what I am interested in.

Thumbnail of user nicoleb453
Indonesia
1 review
0 helpful votes
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June 22nd, 2019

I always order and pre-order everything at (?) yesasia and it's always available and I love it! It's never damaged or anything, it's always perfectly fine :)

Thumbnail of user mizuc
Mexico
1 review
0 helpful votes
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August 24th, 2017

I´m very satisfied with Yesasia, is the best site for purchase kpop goods. Prices are expensive, but compared to the guarantee they offer they are perfect.

Thumbnail of user nicolettas2
Italy
1 review
0 helpful votes
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October 11th, 2018

Everything always came in the best condition and in time. I've bought and preordered cds several times with yesasia and I'll continue to buy from them for a long time!

Thumbnail of user cindyl883
Hong Kong
1 review
0 helpful votes
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January 6th, 2022

Simple operating procedure, user-friendly searching function, glad to have the pre-order, it's much appreciated if settlement can be arranged with choice of currency

Products used:
Blu ray disc - Mirror concert 2021

Service
Value
Shipping
Returns
Quality
Thumbnail of user mariannep7
Belgium
1 review
1 helpful vote
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November 6th, 2016

I have ordered more than 10 times on this website already. Everytime the goods arrived correctly & without any damage. Free shipping option is a plus.

Thumbnail of user eunpac
New York
1 review
0 helpful votes
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February 26th, 2021

YesAsia.com has a good selection of Chinese, Korean, and Japanese books, electronic, media etc. items. YesStyle.com also carries Asian fashion products!

Tip for consumers:
Sometimes debit cards require bank permission to authorize overseas purchases.

Products used:
Music CDs, fashion products, clothing, etc.

Service
Value
Shipping
Quality
Thumbnail of user aaronb41
Wisconsin
1 review
1 helpful vote
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September 7th, 2013

I recently ordered a Japanese video game, four Japanese books, and a Japanese manga from YesAsia.com.

It was my first time ordering from overseas, and I was pretty nervous that something would go wrong. Thankfully everything went great, even better than I had expected.

The estimated delivery date was about a month after I placed the order, but I still ended up getting it within about 2-3 weeks. Only about 2 days was spent in Customs.

The packaging was very good. The four big art books were layed in first, then the video game and manga on top of them. Then, everything was wrapped in ALOT of bubble wrap. I mainly got the art books for the visuals, of course, so if they had been damaged I would not have been happy.

A small annoyance I had was that 3 of the Items were listed as IN-STOCK, but after I placed the order I noticed that they were actually in the process of waiting for the stock to arrive on a truck.

I also got free shipping on my order because they were celebrating an anniversary.

Thumbnail of user kristinag26
Canada
1 review
0 helpful votes
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December 27th, 2017

Albums may seem cheaper on sites like KPopTown, KPopMart or KoreanMall... until you get to the shipping fees. At the end of the day, YesAsia is almost always the cheapest and best place to buy from.

Thumbnail of user dianab196
Illinois
1 review
0 helpful votes
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July 24th, 2018

YesAsia is the first site I check for any new albums, orders, or preorders I hear about. 99% of the time they have it and at a good price. They also have good shipping and I never have to worry.

Thumbnail of user lawp4
Malaysia
1 review
0 helpful votes
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June 16th, 2020

During the Convid19 period, all shipment of goods have been delayed and receipt of goods take more than a month. I hope the shipment will be improved soon.

Thumbnail of user miriama29
Netherlands
1 review
2 helpful votes
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December 4th, 2019

Im so worked up rn!
I ordered a present for my sister and it was quite expensive one at last. But even after 3 months of waiting no sight of the kdrama I bought.

So I send a mail, and they answered that they would send one out again but I had to send my adress (?) They already had my adress but okey I did so. Then they said, a day later, that I had put in a wrong adress when ordering. My adres house number was missing they said, that is the lamest excuse ever. I did put it in because it is automatic generated and I double checked it. Also there are 5 houses in my steet and everyone knows eachother. And the post here is not send by street number but name and postal code.

Also they made that mistake with a friend of mine and my sister before, to not put their house number but it was always delivered.

Now they said It was my foult "and just to ask around if mabey my neighbours have the package?! What a trash site!-

I have been a regular customber for years but this is complete bs

Thumbnail of user lotter
Netherlands
1 review
0 helpful votes
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May 16th, 2018

No shipping costs is a must! The albums may be a littlle more expensive than other sites but eventually bc of the free shipping it's way cheaper than any other. Also shipping is pretty fast!

Thumbnail of user noora29
Canada
1 review
0 helpful votes
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October 6th, 2016

I bought 4 albums in july (2 bts, exo nd toppdogg lol) and i was super happy with them bc everything came in perfect condition and in the time frame they stated so i bought another album just now (SHINEE BOI) and im like super excited bc i know its gonna be LIT <333 thanks boyz

Thumbnail of user izzyr
Austria
3 reviews
1 helpful vote
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December 22nd, 2015

I'm buying from yesasia since 7-8 years now, mainly Japanese concert DVDs. And I'm surprised to see the many negative reviews! For me it's the best and only site to get these original (!) DVDs. (this also goes for a friend of mine, by the way)

Until now I had no problems with cancelling an order or with getting a refund. (It happened only twice though, and it took a while, yes, so it is bothersome, but worked out fine for me)

Quality-wise - I only bought DVDs and Blu-rays - it's very good and exactly like the DVDs/Blu-rays I bought in Japan, because it's the same. The standard of the ones I bought was very high (I guess, it depens on the recording studio though)

Shipping takes long though - expect your item to be on your way for one month (to Europe) if you choose standard shipping!

The prices are high, but unfortunately that's what these things cost in Japan. Yesasia is NOT a discounter! Also the price might be higher than on other sites, like cdjapan, but yesasia already includes the taxes in its price. And if you buy for more than (I think...) 40usd the shipping is free. (Some DVDs come with little gifts like posters etc. I received all of that properly packed and shipped)

I can recommend the site, if you want original items (such as DVDs) You should be prepared to pay a higher price then. And expect the shipping to be slow. Other than that I love yesasia and order/pre-order DVDs from my favorite bands there on a regular basis.

PS: from what I heard yesasia (and also cdjapan) count towards Oricon charts in Japan. Talking about fraud... For me that's a clear proof that the site is very serious!

Tip for consumers:
Excpet the shipping to take longer. And keep in mind that yesasia sells original stuff, which means the price is higher.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mattr18
South Carolina
1 review
2 helpful votes
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November 9th, 2012

I had ordered a CD+VCD which was gonna take about 2 weeks to get. Well I decided to cancel it a few days later as the person I was buying it for decided they did not want it. The cancellation process was easy and Yesasia communicates pretty fast through their email.
Ok my complaint is this!
1st of all,, They claim not to charge you until your items are shipped. ''That is FALSE!''
A pending charge on my VISA shows the full amount.
Pending charges on a Card are the same as the money not being in your account.
Because it is held. So you cannot use it.
So now I am having to communicate with both my Bank and Yesasia to try and get my money back into my account.
Yesasia also emailed me and stated that it is the Bank that needs to release the funds.
My Bank states it is Yesasia (takes 3-5days) Today is day 3.
We will see in another day or two if I will ever see my money again.
I will never ever order from Yesasia ever again!
As well as stay away from using a card soon. Too much of a pain in the@$$.

Thumbnail of user sheilaa39
Philippines
1 review
0 helpful votes
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January 22nd, 2018

I am happy with YES ASIA site for my kpop items.
I use special shipping so that it is delivered to my home.
Packing is done properly
I will keep ordering

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From the business

Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...

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Thumbnail of user al20784
Quality A.
Customer Satisfaction Dept.

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