• YesAsia

YesAsia

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Overview

YesAsia has a rating of 3.8 stars from 509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YesAsia most frequently mention free shipping, customer service, and kpop albums. YesAsia ranks 1st among Figurines sites.

  • Service
    45
  • Value
    47
  • Shipping
    48
  • Returns
    22
  • Quality
    47
Positive reviews (last 12 months): 60%
Positive
3
Neutral
0
Negative
2
10
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How would you rate YesAsia?
Top Positive Review

“Rare Korean Artist music”

Santiago P.
12/21/23

I was quit happy that I was able to find a website that would have the music I was looking for, and some reviews said the prices would be too high, but the albums I found were decent, now just have to wait for them to come in. Purchase process was fairly simple and straight forward, and payment options were great as they allowed additional to entering a card number. Only thing is now I have an account I don't know if I will use again, but who knows.

Top Critical Review

“Didn't get free shipping”

Kayla B.
9/28/16

Prices are crazy, and the page advertises free international shipping. However, when ordering in the US, I still had to pay a minimum of $3.99 for standard shipping. Don't advertise it if it's not true.

Reviews (509)

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customer service (33)
Thumbnail of user chrisq10
GB
1 review
2 helpful votes
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December 27th, 2016

Great SALE for the start of 2017, quality from YesAsia, love it! Been using YesAsia for years now and never had a problem.

Thumbnail of user vivianav2
Colombia
1 review
0 helpful votes
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May 7th, 2019

Pricey but they give you a $5 US coupon. I'm waiting for my EXID albums. Stan EXID, they're top tier Kpop

Thumbnail of user ronaldp41
Peru
1 review
0 helpful votes
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March 11th, 2017

Great experience. It's fantastic online shop. My albums in very condition. Volvere a comprar aca. Aunque deberian habilitar el envio gratis para Latinoamerica.

Thumbnail of user damarish2
Australia
4 reviews
0 helpful votes
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November 6th, 2019

Yes asia has everything i was loooking for at a very reasonable price my daughter is going to be ecstatic when she recieves these.

Thumbnail of user ttf1
Singapore
1 review
0 helpful votes
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October 14th, 2019

This is probably one of the best online stores to find great North East Asian films, in particular films from Hong Kong, Japan and Korea.

Thumbnail of user imnete
Massachusetts
1 review
0 helpful votes
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October 16th, 2017

ALWAYS THOROUGH AND SHIPPING IS GREAT FOR BEING FREE AND ITEMS NEVER COME DAMAGED! ALL JAPANESE K-POP RELEASES ARE BEST BOUGHT THROUGH HERE~

Thumbnail of user susanb1813
District of Columbia
1 review
2 helpful votes
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February 11th, 2020

I love Yesasia for what its unique niche in the market but please add the new Eric Chou CDs to your stock!

Thumbnail of user thomash904
California
1 review
0 helpful votes
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March 19th, 2020

It was easy to find the Chinese subtitle in yes Asia and with a lot of blue-ray and DVD
THANK YOU
THomas

Thumbnail of user raymundh
Philippines
1 review
0 helpful votes
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July 8th, 2017

I've been spending a lot of money with yesasia, I hope they can give loyal discounts for us. THANK YOU YESASIA!

Thumbnail of user brandow.low
California
1 review
0 helpful votes
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April 22nd, 2023

When I search my favorite singer's name the website would show her Lp and cd, easy to order and convenient to place the order with PayPal.

Thumbnail of user jasminec324
Italy
1 review
1 helpful vote
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September 12th, 2021

The prices are way too high compared to other sellers (say you'll buy a Japanese version of a dvd set: they're going to charge you thrice the cost you'd pay getting it from Japan albeit Hong Kong is a hub so everything is supposed to cost less). Not only that- more often than not, they won't have what you ordered nor will they be able to get your copy (when they do, it will take two to three weeks and THEN they will send it to you); does that mean you'll get a refund- no it does not! They will either only give you a partial refund giving poor excuses which don't make sense in the least bit or, more often than not, give you a refund in credits to use to buy something else.
The price shown is never exact! Upon checkout you will notice you are being charged way more and, guess what, a few days later your credit card will be charged EXTRA as sort of a "order placement taxation" (which is never going to be refunded either way, just like the shipping cost).
Once, I bought a 5-dvds set for 180 euros (TOO MUCH BUT THEY WERE THEY ONLY ONES STILL SELLING COPIES, IT WAS FOR COLLECTORS AND SOLD-OUT ANYWHERE ELSE): it came two months later, with its case broken and no bubble wrap in the shipping box - which was clearly too large for that so I take it my item spent two whole months going up and down - so I contacted the customer service providing pictures as proof: the only thing they were willing to "offer" was a very thin CD-ROM case I might have bought for less than one euro just about anywhere and that was obviously too thin for the five DVDs!
Did I mention you pay over 200 euro for a boxset and then discover it only contains half of the TV series and you need to buy the other half separately?
The HIGHLY COSTLY express shipping takes the exact same time the free one does (is it free really, the shown price suddenly increases upon checking out so I doubt it) and the standard shipping - when not offered, which is more often than not - costs an arm and a leg as well!
Terrible experience.

Thumbnail of user ellenk24
Canada
1 review
0 helpful votes
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May 16th, 2017

I have been a YesAsia customer for twenty years, I can always find what I'm looking for, never have a problem with the services.

Thumbnail of user marisolr29
Puerto Rico
1 review
0 helpful votes
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December 13th, 2019

The only place I trust to buy my Kpop DVDS and CDs. It is quick and I always get them on a timely manner.

Thumbnail of user yuem3
Hong Kong
1 review
0 helpful votes
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January 6th, 2022

Good easy happy helpful Good easy happy helpful Good easy happy helpful Good easy happy helpful Good easy happy helpful

Service
Value
Shipping
Returns
Quality
Thumbnail of user traceyh25
Indiana
1 review
1 helpful vote
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June 28th, 2016

Love YESASIA for all my music merchandise purchases. They always have what I want in stock and get it out to me quickly.

Thumbnail of user lorenzod35
Austria
1 review
0 helpful votes
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June 12th, 2019

There's always room for improvement, but YesAsia is always a guarantee when it comes for purchasing dvds and blurays from Korea or Hong Kong.

Thumbnail of user charlesg96
Indonesia
1 review
0 helpful votes
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May 14th, 2017

Whenever I am looking for an Asian movie DVD or Blu-ray, YesAsia is the first place I go to. Until today, I am a happy customer.

Thumbnail of user chehl
New York
1 review
0 helpful votes
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January 2nd, 2020

Other wise its okay... could be a lot better... services a B+... first times

Thumbnail of user johnb675
Florida
1 review
1 helpful vote
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August 21st, 2016

Always easy to search for my favorites & easy checkout process! Thanks again!

Thumbnail of user leighb44
New York
1 review
0 helpful votes
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December 27th, 2017

It was so easy to find Peter So's horoscope in ENGLISH on the website!
It 's the only website I choose in Asia

Thumbnail of user gerbrandu
Netherlands
1 review
0 helpful votes
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November 3rd, 2016

Great variety of products to choose from.
Excellent service.
Thus a pleasure to buy from Yesasia

Thumbnail of user jenb48
Washington
1 review
0 helpful votes
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April 27th, 2016

I found what I wanted quickly, but signing up and purchasing what I wanted was a hassle, very slow.

Thumbnail of user joanied4
Canada
1 review
0 helpful votes
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June 4th, 2016

Nice item, with good description. Nice deal with the shipping and good price.

Thumbnail of user joannew37
Hong Kong
1 review
0 helpful votes
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April 18th, 2016

Convenient online platform, quick delivery, trust online platform

Thumbnail of user maryw175
Canada
1 review
0 helpful votes
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May 20th, 2016

Easy to follow and user friendly, would definitely come back again

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From the business

Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...

Company Representative

Thumbnail of user al20784
Quality A.
Customer Satisfaction Dept.

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