• YesAsia

YesAsia

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Overview

YesAsia has a rating of 3.8 stars from 509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YesAsia most frequently mention free shipping, customer service, and kpop albums. YesAsia ranks 1st among Figurines sites.

  • Service
    45
  • Value
    47
  • Shipping
    48
  • Returns
    22
  • Quality
    47
Positive reviews (last 12 months): 60%
Positive
3
Neutral
0
Negative
2
10
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How would you rate YesAsia?
Top Positive Review

“Rare Korean Artist music”

Santiago P.
12/21/23

I was quit happy that I was able to find a website that would have the music I was looking for, and some reviews said the prices would be too high, but the albums I found were decent, now just have to wait for them to come in. Purchase process was fairly simple and straight forward, and payment options were great as they allowed additional to entering a card number. Only thing is now I have an account I don't know if I will use again, but who knows.

Top Critical Review

“Didn't get free shipping”

Kayla B.
9/28/16

Prices are crazy, and the page advertises free international shipping. However, when ordering in the US, I still had to pay a minimum of $3.99 for standard shipping. Don't advertise it if it's not true.

Reviews (509)

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customer service (33)
Thumbnail of user johns1264
Canada
5 reviews
13 helpful votes
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July 5th, 2016

Sites such as kpopmart, and ktown4u give you the poster for free when you buy an album but yesasia charges $5 for a piece of paper.
BUT aside from the expensive and overpriced merchandise, yesasia is very organized, has an easy-to-navigate website, great customer service, well bubble-wrapped packages. If you don't mind spending $10-20 more than the average Kpop merchandise site, YesAsia would be a great go-to kpop store.

Thumbnail of user williamf291
Canada
1 review
0 helpful votes
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July 31st, 2018

I just bought a couple of signed CD's of my Kpop Idols and so far it has been great, simple to buy and pay with PayPal. I look forward to writing a new review once my items get here. An extra bonus, Free Shipping... Awesome!

Thumbnail of user megand99
Kentucky
1 review
0 helpful votes
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August 7th, 2018

I've ordered several photo books from this website and it was easy to process the orders. It's easy to navigate and it's very organized when it comes to searches and I really like the feature where if you want a product that's out of stock you can give them your email and they'll notify you when it's back in stock.

Thumbnail of user katb45
California
1 review
0 helpful votes
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January 6th, 2018

I come here first for music, before searching fan stores/sites. I have been scammed, and over charged by private sellers/K stores, too many times. As for as price... I find it to be no more costly than private sellers. Much safer. Sometimes way cheaper, when you figure in S&H. I live in California. I have never had any delivery issues. Nor have I had any damaged merchandise. I have been buying here for my kids, since 2010.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaely57
Hawaii
1 review
0 helpful votes
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September 26th, 2017

Here is the place where I go to hard to find asian items and I am always happy with their service and availability of want I am looking for. Never disappointed...
I get it within a reasonable and expected time as I'm told.

The place on the internet for me... Thank you YesAsia!

Thumbnail of user yanal2
Malaysia
6 reviews
41 helpful votes
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July 12th, 2011

If you wanna find any related CD's regarding to k-pop, c-pop and j-pop. This is one of the place you get them. Also for the manga lovers, you can get the manga here (but of coz it's in japanese). Previously they do offer free shipping (u need to make sure your items have free shipping label on it) regardless on what amount you buy (of coz free shipping means u need to wait longer 7-14days) BUT just few months ago I bought some CD's from them, guess what? U still get free shipping but u need to spend more than 30 USD (If I'm not mistaken). Well, all that matters is your choice and your items arrived safely.

Thumbnail of user hc45
Hawaii
1 review
0 helpful votes
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April 27th, 2017

Enjoy variety of TV drama movies that offer a lower price with a free shipping. I can not find any stores that can match the prices. I would like to recommend other customers to purchase the products online from Yesasia.com. There would be a saving for the shipping especially the customers who are living oversea.

Thumbnail of user maik11
Norway
1 review
0 helpful votes
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September 1st, 2019

Definitely the cheapest option to ship to my country. Standard shipping takes a long time, sometimes over a month in the right season, but I've never experienced not getting my stuff. Express shipping usually arrives within pretty quick, never over 5 days.

Value
Shipping
Quality
Thumbnail of user kausart
GB
1 review
19 helpful votes
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May 11th, 2020

Really happy with YesAsia, I haven't had any problems except for a few manga books being cancelled as they didn't have stock or were not published anymore. The search engine can be improved, but I managed to figure it out as to searching for what I wanted. Always delivered and about up to a month as I'm in the UK. I am happy to continue to shop on YesAsia, in fact I just ordered another shipment of manga a few minutes ago!

Thumbnail of user carmens113
Maryland
1 review
0 helpful votes
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July 10th, 2019

I've used YesAsia for years, I've yet to have a problem. When I was unsure about the additional charge it was easy to call to get clarification about the international charging fee. Some things I want they don't have in stock, but that comes with the territory.

Thumbnail of user katherineb423
California
1 review
15 helpful votes
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June 18th, 2020

This is my second time ordering from YesAsia. It is my favorite place to purchase adult coloring books from Japan or Korea, which are normally very expensive. Although it took quite some time, which is understandable considering they are coming from halfway around the world, they eventually arrived in perfect condition. Meanwhile, customer service was there to talk to me whenever I had questions about where my product was. Sadly, one package got lost and never got to me, so they gave me credit in the amount I paid to YesASia and I was able to order the same coloring books again. Heres hoping that package makes it this time! I look forward to ordering more books with them in the future.

Tip for consumers:
Be patient! The books/cds/DVDs/etc are coming from quite far away, and sometimes, they have to source them first from different retailers. If you do not pay for the super fast shipping, it says it takes 14-30 days to be shipped to you, NOT just 14 days (after they get the items together). In my opinion, it is worth it, since other retailers charge the same $ (or more) in shipping. If you just want the item and don't care about cost, then use ETSY. Also, customer service is great so reach out!

Products used:
All of my coloring books!

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexandres35
Netherlands
1 review
0 helpful votes
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September 20th, 2018

I used it mainly to find an Album, Gefriend sunny summer type A & B. And shipping was free so that was quit handy. Now I just have to wait for it to arrive!
My experience with finding and buying stuff for now is 5 stars. As for the arrival of the product I cant really say yet.

Thumbnail of user samanthae13
Wisconsin
1 review
1 helpful vote
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July 17th, 2016

I buy my K-pop albums here because I get them with in the time period or sooner then they expected! And they seem to have better deals. They even come in great condition too. I ordered from other sites too, but this one I trust the most with handling and getting them to you on time.

Thumbnail of user keowngo
Singapore
1 review
0 helpful votes
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January 10th, 2019

Good to keep the good quality of good and fast shipping for overseas customer. This is something missing in most of the country. Down side is not much promotion or royalty program for customer who support YesAsia more than 10 years.

Thumbnail of user alanp348
GB
1 review
0 helpful votes
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December 6th, 2020

Nice and simple ordering experience that makes it a pleasure to use this site. While this is only the second time I used the site on each occasion it was so easy. I look forward to returning on many more occasions.

Thumbnail of user gc139
Australia
2 reviews
8 helpful votes
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January 1st, 2019

Uses a cheap budget courier when you pay for Express Post service, took over 10 days to arrive.

They send it to a depot in your country before repacking them and send it to you with a budget courier instead of sending it to you directly, I mean, what's the point of paying and arm and a leg for Express Postage then? It's obvious because the sender address was local.

I called them out on it and customer service was appalling. They're also willing to take your money for pre-orders when they cannot fulfill them.

Thumbnail of user gabriellar4
Canada
1 review
0 helpful votes
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April 3rd, 2018

I usually get my stuff pretty fast which always shocks me. Once one of the things I ordered was a bit damaged, the box was broken but it was fine, and everything else I've ordered came very quickly and in proper condition :) I'm very pleased and will keep ordering all my kpop stuff from here.

Thumbnail of user ashleighw6
GB
1 review
2 helpful votes
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October 8th, 2017

I ordered from YesAsia 2 times, the first time was very good and came in a month which is what I was expecting. I ordered from them again and my order still has not come in 3 months which was very disappointing as I have had to wait for so long.

Thumbnail of user peppik
Finland
1 review
0 helpful votes
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November 19th, 2019

I have ordered from Yesasia a few times and each time the whole process has been simple and pleasant. The customer service is ready to help and answers quite quickly to any guestions. Shipping does not take too long either. The site is also trust-worthy and easy to use.

Thumbnail of user karenz77
GB
7 reviews
3 helpful votes
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April 28th, 2019

A website where you can get all the K-Pop merch you can't get in stores sometimes.

Other than K-Pop merch and albums, there's also Japanese, Chinese, Korean, Hong Kong films and CDs. There's also games and toys on sale as well.

There's also a section where you get autographed K-Pop albums which is cool and it is legit as I've bought a couple ones myself.

The albums arrive in good condition and it is well packaged, although a few did have some scratches at the edges but it's nothing major.
Other goods such as lightsticks are also well packaged and arrive in good condition.

I haven't had much issue with the customer service and they have free international shipping which is nice.

Definitely recommend this website for people who want to buy music, merch etc. but are unable to because they don't sell those things in their country.

Thumbnail of user calebm42
Kentucky
1 review
0 helpful votes
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February 13th, 2018

YesAsia doesn't have quite the selection of some bigger sites like CDJapan, and their pre-order bonuses aren't as available, but their customer service, shipping costs and speeds, and packaging is the best I've seen. I'm never afraid my merch is going to arrive damaged or lost in transit.

Service
Value
Shipping
Quality
Thumbnail of user carolk82
Hawaii
1 review
17 helpful votes
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August 25th, 2017

As an American kpop fan, this site was perfect! I don't read, write or speak Korean, but only English, so YesAsia was a blessing. My entire purchase transaction was executed in a breeze, including being able to quickly understand the terms and conditions of the purchase, because everything was written in English. Other kpop purchase sites that I visited that were entirely in Korean characters were totally bewildering to me, as a non-Korean. I was forced to quickly log off these other sites for fear I might be ordering something I didn't want. But not with YesAsia. From start to finish, visiting YesAsia was an extremely pleasant, efficient and empowering experience, and I would definitely recommend it to any English-speaking kpop fan.

Thumbnail of user cm428
GB
1 review
0 helpful votes
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August 7th, 2019

Another 3 albums purchased & it was so easy to search & find them. With the simplicity & security of PayPal, the process is so smooth. We have always received the items ordered safely & quickly. YesAsia, you're the best.

Thumbnail of user kellyn37
Alabama
2 reviews
13 helpful votes
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April 21st, 2017

I've purchased from YesAsia many times and I'm always satisfied with my order. My items always arrive in a timely manner and it is always very well protected from the abuse during transit. I'm also very satisfied with the free shipping service that allows me to save on shipping for multiple items!

Thumbnail of user anastasiaw8
Indonesia
1 review
0 helpful votes
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February 11th, 2019

YesAsia is my go-to website for Asian music and collectibles. They have complete collection of almost everything and their website is fast and clean. Only downside is shipping is super slow (if you choose the free shipping). I think my advice is just be patient.

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From the business

Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...

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Thumbnail of user al20784
Quality A.
Customer Satisfaction Dept.

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