• YesAsia

YesAsia

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Overview

YesAsia has a rating of 3.8 stars from 509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YesAsia most frequently mention free shipping, customer service, and kpop albums. YesAsia ranks 1st among Figurines sites.

  • Service
    45
  • Value
    47
  • Shipping
    48
  • Returns
    22
  • Quality
    47
Positive reviews (last 12 months): 60%
Positive
3
Neutral
0
Negative
2
10
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How would you rate YesAsia?
Top Positive Review

“Rare Korean Artist music”

Santiago P.
12/21/23

I was quit happy that I was able to find a website that would have the music I was looking for, and some reviews said the prices would be too high, but the albums I found were decent, now just have to wait for them to come in. Purchase process was fairly simple and straight forward, and payment options were great as they allowed additional to entering a card number. Only thing is now I have an account I don't know if I will use again, but who knows.

Top Critical Review

“Didn't get free shipping”

Kayla B.
9/28/16

Prices are crazy, and the page advertises free international shipping. However, when ordering in the US, I still had to pay a minimum of $3.99 for standard shipping. Don't advertise it if it's not true.

Reviews (509)

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customer service (33)
Thumbnail of user hermisa
Delaware
1 review
0 helpful votes
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October 25th, 2016

I haven been buying from YesAsia since 2011. They have most competitive prices online, I get all my Kpop, Jpop CD's and movies here. They package everything so well with care and all items are original. It's worth the 2 weeks wait or more.

Thumbnail of user jeremyl55
California
1 review
0 helpful votes
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April 5th, 2017

Yesasia is a Great, Reliable, and Trusting company for online shopping. My family and I had made several purchases from Yesasia over the years and they always give Great and Original products delivered in good packaging and in Great condition. For anyone whose interesting in Asian entertainment, such as music, movies, and tv shows, I recommend Yesasia.com

Thumbnail of user ktw
Colorado
1 review
0 helpful votes
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October 22nd, 2018

Good site. Lots of options great for ordering kpop items. My go to for ordering all things kpop. Shipping is usually fast, but on rare occasions it might take a little longer than expected. But other than that its super great!

Thumbnail of user lynnd112
Arizona
1 review
0 helpful votes
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July 29th, 2018

Easy to use and I can use my PayPal account. They have lots of Super Junior albums and merchandise, which is really all I want to buy. I think I've spent nearly $200 already just this month because they make it so easy to do!

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Value
Shipping
Quality
Thumbnail of user kennetht77
Australia
1 review
0 helpful votes
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August 24th, 2018

Much better range than Playasia.com. Lower shipping costs and faster shipping times. Free international shipping on orders over 30USD a real bonus.

Now that Amazon.com no longer ships to Australia this site is a good source of US releases as well as various Asian releases.

Thumbnail of user kayc12
California
2 reviews
24 helpful votes
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June 8th, 2020

Horrible experience. Never again! I ordered one cd and one vinyl back in February, I understand we are experiencing pandemic and coronavirus but this company lied to me telling me that they had no problem shipping the same speed during the pandemic before I ordered which should arrived in 14 days. But after I ordered in February, now it's Mid june and I still didn't get the items nor their tracking is valid. So I wrote them many times to ask for solution or canceling the order and they straight out refused and already took my money. And ask me to wait for another month.

Thumbnail of user oznurg
Belgium
1 review
0 helpful votes
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May 8th, 2021

I ordered twice from them and it arrived safely. It took a bit longer but I had preorder so that's normal. They were also really nice when I asked if I can add a album to my order. I prefer buying from here since most albums are cheaper. I will definitely order again from them.

Products used:
music albums

Service
Value
Shipping
Quality
Thumbnail of user leilat1
Texas
1 review
0 helpful votes
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September 25th, 2017

YesAsia have the cheapest rates and free shipping when you spend over $40. Their shipping usually takes a week even though their site says it can take two. I make purchases from YesAsia at least twice a month. I have stopped using other competitors like kpopm*rt and kpopt*wn because YesAsia surpasses them in every way.

Thumbnail of user mikag5
Philippines
1 review
0 helpful votes
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April 22nd, 2017

The reason why this is called a life saver because I was already losing hope of not getting my light stick for the BTS concert on May 7. That was until I found yesasia.com. It had the light stick I was looking for!

Thumbnail of user spencere11
Georgia
1 review
0 helpful votes
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July 11th, 2017

I always buy my kpop albums and goods from yesasia. They always arrive in great condition and are packaged well. The only issue I have with the site is how expensive shipping can be and how long it can take to arrive. But I also understand that it's only because they have to ship internationally so I don't blame them for it. Overall I will always recommend this site first to anyone looking for amazing kpop albums.

Thumbnail of user okalanib
California
1 review
0 helpful votes
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May 11th, 2018

The site was very easy to use and navigate. I chose this site for my purchase it had the best deal on international shipping and I will continue to use this site for that reason. I was okay with paying a little extra for the Albums I bought because the total still ended up being nearly $20 cheaper than other website with international shipping.

Thumbnail of user lanmak
Slovakia
1 review
0 helpful votes
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November 29th, 2017

I ordered my albums on 28th october and got them 28 november (in business days 19). I am from central Europe and shipping was pretty slow, but it was shipped from Hong Kong so I understand why. The minus is poster, it was in tube but at the top are wrinkles and white creases. But I am satisfied with YesAsia :)

Tip for consumers:
I ordered my albums on 28th october and got them 28 november (in business days 19). I am from central Europe and shipping was pretty slow, but it was shipped from Hong Kong so I understand why. The minus is poster, it was in tube but at the top are wrinkles and white creases. But I am satisfied with YesAsia :)

Service
Shipping
Quality
Thumbnail of user mcr11
Puerto Rico
1 review
0 helpful votes
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September 1st, 2017

Love the site, that I can support my EXO living on a island and counting for the charts, nothing beats having the physical album too, so thank you. Just wish it was faster but still cant complaint even if free shipping aint for me, cause my island aint in it, i live on puerto rico usa.

Thumbnail of user lillianb29
Pennsylvania
1 review
0 helpful votes
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July 18th, 2017

What I wanted was easy to find and they had great prices. The only down side was yesterday I started my order and it had free shipping and when I checked out today I was charged $6.50 to $6.99 cant remember exactly for shipping. Didn't know it was only certain days for free shipping. :(

Thumbnail of user mollym118
Canada
2 reviews
0 helpful votes
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October 5th, 2019

I ordered a beautiful dress for my daughters pageant and it exceeded my expectations. Not only was the staff wonderful messaging me to thank me for my order and to double check everything I ordered, the dress was made beautifully. They also asked me when I needed the dress by and I received it sooner than they even told me. I will definitely be ordering again.

Thumbnail of user pauly58
California
1 review
0 helpful votes
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June 6th, 2018

Condition of items good considering they have to be sent to US. Tracking fee is excessive. Should be included in total cost so that items can be tracked at least to when it leaves the country without the added cost of $13.99 tracking fee.

Thumbnail of user danielam29
Chile
1 review
0 helpful votes
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January 24th, 2018

It Is really easy and friendly, I hope to not have problems with the shipping to Chile. Could be a good idea to add another kind of shipping like in the middle of the fast and low shipping, with track number

Thumbnail of user ivanv31
Bulgaria
1 review
0 helpful votes
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October 22nd, 2018

It is a pleasure to shop in them. They have a large selection of items. They offer very good prices and promotions. They have very good support. If a problem arises, they quickly resolve it for the benefit of the customer. I am very pleased and will continue to shop in them.

Thumbnail of user chanm103
Singapore
1 review
0 helpful votes
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November 27th, 2019

Very good online shopping experience, the system software user friendly, simple, is extremely easy to use, productivity online system anyone can learn. I enjoy the online shopping, browsing, selection, reading reviews without stress, is stress free.

Service
Value
Shipping
Returns
Quality
Thumbnail of user justinw47
Indiana
1 review
1 helpful vote
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December 30th, 2016

This is my first time having used this Site, or really ANY other asides from Amazon. But this Site, and this one alone had the Item that I really wanted. I'm sure that if I had been willing to wait, my item would have ended up on Amazon, buuuuuut... If I'm gonna "wait" this long for something, than I might as well should go ahead and order it. And, hopefully 20~ish days from now, I can confirm my 5 star ratings.

Thumbnail of user kima436
Spain
1 review
0 helpful votes
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March 19th, 2020

Ordering process is easy. Orders always arrived within the expected time of delivery and the packaging is always very safe. I've placed around 3-5 orders already and i'm always satisfied. 10/10 would recommend

Thumbnail of user katharinel2
Colorado
1 review
1 helpful vote
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June 30th, 2016

I buy both Kpop and Jpop stuff from Yesasia.com. Please don't be surprised if the item prices are higher than some of the other Kpop stores online, however their shipping fees are much less than any of the others. They make the final price of the order cheaper. They even have free international shipping on orders over $50. So yeah I buy a lot of my albums and concert DVDs from them.

Thumbnail of user jolenen16
Hawaii
1 review
0 helpful votes
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September 29th, 2020

I thought I would have to wait a very long time to get my order but I ordered it Sept. 1 and got it Sept. 28. I thought that was pretty fast considering it is coming from Japan. I just got it today and can't wait to watch my DVDs.

Thumbnail of user theresal31
Pennsylvania
1 review
0 helpful votes
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August 21st, 2017

I have been ordering from YesAsia for many, many years. Of course, there have been occasional issues. They dealt with the(few) issues promptly and to my satisfaction. They always have what I am looking for, even hard to find stuff.

Thumbnail of user hanka2
New York
3 reviews
13 helpful votes
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November 4th, 2018

This company sells items that are not in stock and charge your credit card without refunding. They are forcing me to try to recover my money through the credit service myself. They are trying to steal my money. BEWARE! Do not do business with this company!

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From the business

Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...

Company Representative

Thumbnail of user al20784
Quality A.
Customer Satisfaction Dept.

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