• YesAsia

YesAsia

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Overview

YesAsia has a rating of 3.8 stars from 509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YesAsia most frequently mention free shipping, customer service, and kpop albums. YesAsia ranks 1st among Figurines sites.

  • Service
    45
  • Value
    47
  • Shipping
    48
  • Returns
    22
  • Quality
    47
Positive reviews (last 12 months): 60%
Positive
3
Neutral
0
Negative
2
10
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How would you rate YesAsia?
Top Positive Review

“Rare Korean Artist music”

Santiago P.
12/21/23

I was quit happy that I was able to find a website that would have the music I was looking for, and some reviews said the prices would be too high, but the albums I found were decent, now just have to wait for them to come in. Purchase process was fairly simple and straight forward, and payment options were great as they allowed additional to entering a card number. Only thing is now I have an account I don't know if I will use again, but who knows.

Top Critical Review

“Didn't get free shipping”

Kayla B.
9/28/16

Prices are crazy, and the page advertises free international shipping. However, when ordering in the US, I still had to pay a minimum of $3.99 for standard shipping. Don't advertise it if it's not true.

Reviews (509)

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customer service (33)
Thumbnail of user bw175
California
1 review
0 helpful votes
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April 29th, 2020

You carry a lot of products but not all of them can be searched under your categories. It'd be great if the products and search categories are well organized and the sorting of products be improved for easier shopping experience for customers.

Thumbnail of user bruceb651
Georgia
1 review
0 helpful votes
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July 12th, 2020

I found what I was looking for. It was expensive, but could only be purchased in Japan, so I bit the bullet and bought. I looked at other web sites and YesAsia was the easiest to use BY FAR! Thank you.

Thumbnail of user ronaldm235
Illinois
1 review
0 helpful votes
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February 4th, 2019

I use YesAsia for the media that I want, but is not available in the states. Shipping is quick and easy, and best of all they have music, movies and many other items which just are not available to me where I am.
I'm happy that I found YesAsia!

Thumbnail of user livv4
Australia
1 review
0 helpful votes
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February 24th, 2018

My fifth time ordering with yesasia and i love them! Often slightly cheaper than other sites in regards to kpop albums at least. I have never had shipping damages to my albums and they always come with everything as i ordered. The first time i used yesasia i was very confused when it arrived as i didnt get posters but the service i received when i emailed them was amazing, i got fast responses and they kindly explain where i had faulted while ordering. I dont think i will ever use any other site for buying kpop items!

Thumbnail of user guyl187
Belgium
2 reviews
0 helpful votes
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September 11th, 2023
Verified purchase

This is my main provider for Asia media (CD, DVD, Blu-Ray). I have some 15 years of use and some 900 media purchased, without any trouble – Perfect communication, Good Shipping, and items well protected. Some shipment have no tracking information but I never experienced any delivery issue!

Tip for consumers:
Really good communication !

Products used:
Media : CD, DVD, Blu-Ray

Service
Value
Shipping
Quality
Thumbnail of user farihahs
Malaysia
1 review
1 helpful vote
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May 5th, 2018

Easy and very concenient. First time purchasing and I hope my first experience is okay. Do i really need to type out 100 characters? I changed to 4 stars because of this. Otherwise its 5 stars. Thank you!

Thumbnail of user jonathanf38
Australia
1 review
0 helpful votes
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April 27th, 2016

Once again I've spent hours comparing prices for Asian movies but nothing beats grabbing enough DVDs from YesAsia to qualify for free shipping. Been a customer for years and have never been disappointed.

Thumbnail of user furbi
Canada
1 review
0 helpful votes
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March 31st, 2017

I wanted to order a kpop album to support my favourite group but other sites have such high shipping fees and it's so confusing! This was super super easy and the free international shipping is such a blessing! Thanks so much! I'm super excited for my Winner album. <3

Thumbnail of user darlenel26
California
1 review
0 helpful votes
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October 24th, 2017

The site is easy to navigate throughout the whole shopping experience, from searching for and selecting the favorite goods to finishing with payment method. Also, the site offers the best and the most affordable goods overall.

Thumbnail of user cassandram16
Canada
1 review
0 helpful votes
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August 10th, 2016

I use yesasia to buy kpop stuff and video games. I usually choose express shipping because I like to be able to track (also as an excuse to get my items faster, hehe) but I think the express shipping is than kpopmart or kpoptown. I've had no problems so far and my items arrive relatively fast (I live in Canada)

Thumbnail of user ashleeg18
Australia
1 review
17 helpful votes
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May 9th, 2020

My friend always recommends Yesasia for their albums and had never had a problem with them, so I'm buying all the albums I suddenly want while in quarantine. Being a multi stan makes me so poor though;_; At least they sell WayV albums too!

Thumbnail of user seey4
California
1 review
1 helpful vote
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December 29th, 2016

I made a mistake of duplicating my order for one of the movie DVDs. I requested correction and refund. I received an acknowledge and the correction in about a week and my refund in about 3 weeks. I am happy and satisfied with YesAsia.

Thumbnail of user davids2766
Texas
1 review
0 helpful votes
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November 11th, 2019

[9 Nov 2019] 'YesAsia' is amazing because it allows United States residents to purchase Asian products! For some reason, the Japanese version of Amazon does Not allow you to ship to the United States. But 'YesAsia' does! Where would people be without it? I bought both the 'Alita: Battle Angel' (2019) (film) [Korean version] and the [Japanese version]! The process is seamless, clear, and discloses prices! It also allows 'PayPal'. Thank you 'YesAsia'!

Thumbnail of user koutidisi
Greece
1 review
0 helpful votes
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October 23rd, 2019

I didn't make it with paypal payment. Althought my name got synchronized with paypal text. Then it did't accept a valid gredit card. At last one of my cards was accepted. Now, 20 minutes from order, I haven'y receive e-mail with my order.

Thumbnail of user christiana95
France
1 review
0 helpful votes
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May 13th, 2019

The list of movies is amazing, the reviews are helpful.
The Internet site is well done, with comprehensive filters and cross-links.
The list of movies shows all versions of the movies, which sometimes gets confusing. Sometimes you order a movie and are later told that it is no more available; this is normal for such seller sites that don't hold the stocks themselves, and they inform you timely and refund. Free shipping is fine, but of course it is untracked.

Thumbnail of user nadezhdak
Ireland
1 review
0 helpful votes
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April 13th, 2016

You always see what you buy.
You always see if items are on stock, when will restock be done, when will delivery be done.
Plenty of seasonal and other sales.
Reliable in terms of delivery, packaging, support.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pepitah
Finland
1 review
0 helpful votes
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June 25th, 2018

Really good custom service and keep you updated. Orders arrive always safe. Only minus is that even if you preorder something limited there is no quaranteed that you will get it. So based on that I won't preorder anything limited in a future from YesAsia.

Thumbnail of user vickiw46
California
1 review
19 helpful votes
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December 16th, 2017

Frequent customer on this site. Usually don't have any problems aside from them sometimes cancelling items that were listed as available when I purchased but were actually out of stock. Otherwise, they're fairly reliable. With the free international shipping and sales, YesAsia has some of the best prices for kpop stuff online. They also have a wide selection of movies. I like to get the Taiwanese or Hong Kong versions of my favorites so I an watch the Cantonese/Mandarin dubs with my family. You can also sometimes find long soldout anime/manga merch here. Idk about express shipping, but if you opt for free shipping, it can take a LONG time (especially if you live in the US) and be pretty rough on your items. I got a book with bent corners once. Same for albums. Never received any of my stuff actually broken yet, so I'm grateful for that. Will probably continue using this site in the future. Thanks for providing us with your services YesAsia!

Tip for consumers:
Maybe pay for shipping if you plan on reselling your items or just want to be sure they come to you in pristine condition? Otherwise, make sure to take advantage of their $39 for free shipping and $50 for a $5 coupon offers. This is what sets YesAsia apart from their competitors.

Service
Value
Shipping
Quality
Thumbnail of user donaldt40
Canada
1 review
0 helpful votes
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May 15th, 2016

You site makes it veru difficult to place an order to Canada. The original site doesn't ship to Canada or the US, then there is a link where we have to start all over, then it doesn't work so we start again. I spent 10 minutes placing the order.
But now it has been placed.
What link should I use to go directly to the site that ships to Canada?
Donald.

Thumbnail of user danielt141
Indonesia
1 review
1 helpful vote
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December 30th, 2017

Price Too Expensive
Blu-ray prices in YesAsia are too expensive, much more expensive than Amazon.com. I buy in Yes Asia only when there is an Indonesian subtitle.

In addition to the price is too expensive, which I do not like from YesAsia is quite often Blu-ray that I bought, can not be sent with the reason "are waiting for stock", when it should if you have sold it You must guarantee goods ready stock. If there is no stock, there must be a description.

Thumbnail of user cierram3
California
1 review
0 helpful votes
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June 13th, 2018

I love YesAsia.com. I have had the best experiences with this site. Other sites Ive used have either scammed me or said they shipped my order but when I emailed or messaged them I got no reply and no package until I threatened to refund my money and never buy from them again. Ive never had that problem with YesAsia. Theyre always very affordable and their packaging is amazing so youre albums or other merch never get damaged. Its just an overall very good website.

Thumbnail of user karenb204
New Jersey
1 review
0 helpful votes
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May 27th, 2016

YesAsia always gets me my kpop albums and other merch shipped out in time and here quickly. They have JYJ and Junsu items which is primarily what I look for. And the purchases contribute to the music charts which is why I buy kpop from them. Found some fun, rare items this purchase. I highly recommend them.

I do wish there were more things like magazines, or dvds that were region free so I could play them here in the US. And light sticks!

Thumbnail of user karmildag
Florida
1 review
0 helpful votes
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May 26th, 2016

I truly love YesAsia. They are the only choice for me when it comes to buying kpop albums to add to my collection. If any problems arise with my order, they are always willing to help fix it any way that they can. The service is always fast.

Thumbnail of user madelineg5
Ohio
1 review
0 helpful votes
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January 25th, 2017

I've always had a pleasant online shopping experience with yesasia. Items for sale and shipping are always reasonably priced and items ship quickly and safely! Yesasia is a reliable site that i enjoy using to purchase kpop items!

Thumbnail of user marjoriej3
Virginia
1 review
1 helpful vote
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July 26th, 2016

Always a great shopping experience: very easy to use site, excellent information on the dvds, lots of great Korean, Chinese and Japanese period dramas, many English subtitled, email notification of new additions, reasonable prices

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From the business

Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...

Company Representative

Thumbnail of user al20784
Quality A.
Customer Satisfaction Dept.

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