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The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.
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I had issues with my order and they were very quick to fix, the site was recommended to me by a friend and its been amazing, will be buying from them again!
I love korean music, but it is really difficult to buy albums because the prizes incrise a lot just because of the shipping. I am happy that I finally found a web where I can buy things with not a huge different of prize (for example, in another webs buying something that costs 20 dollars ending costing 70 just because they have to travel from a part of Asia to Spain). Also, it is really good that they give you free shipping if you buy things that cost more of 39 dollars. I am very grateful for this page and I recommend it to everyone.
What I wanted was easy to find and they had great prices. The only down side was yesterday I started my order and it had free shipping and when I checked out today I was charged $6.50 to $6.99 cant remember exactly for shipping. Didn't know it was only certain days for free shipping. :(
This is my first time buying from this site in a while and I am glad that it was easy to navigate. The options are simple and clear and the fact that it was in English was awesome. I bought the new mini ep/album for Jessi and I can't wait to get it. Hope it doesn't take to long. The process was simple in ordering the merchandise. Although, I wish that it told us who we were buying from; for example was it from the YMC Entertainment company or a third party.
I always buy my kpop albums and goods from yesasia. They always arrive in great condition and are packaged well. The only issue I have with the site is how expensive shipping can be and how long it can take to arrive. But I also understand that it's only because they have to ship internationally so I don't blame them for it. Overall I will always recommend this site first to anyone looking for amazing kpop albums.
I enjoy shopping here for everything that I need since I can't find them anywhere else! Always a pleasure! Thank you very much!
God only knows how much money I have spent here over the years and I've never had a problem with anything.
I've been spending a lot of money with yesasia, I hope they can give loyal discounts for us. THANK YOU YESASIA!
It didn't work (all three items carried the symbol of buy 3 reduce $3) so I reduced item quantity to two 9cut out one item that I don't really have to purchase). YesAsia suppose to do more business with me but the system hinder my purchase.
I have been using YesAsia to by my CD and DVDs for over 3 years now and not once have I been disapointed! My orders always arrive on time and the packaging is always in perfect condition! Highly recomended to everyone!
My wife doesn't speak English very well, so finding this site, which has so many of my favorite movies on Blu-ray with Chinese subtitles, is an absolute godsend. I've ordered four movies so far and the service has been beyond reproach. Highly recommended!
This is my first time purchasing from this site so I am super excited but a little concerned about product quality. My fingers are crossed and I am sincerely hoping that I get that same poster of the DAY6 members shown on other sites. This site didn't show what the poster looks like. Anyway, I can't wait to get my hands on all 3 albums including the latest. If I am unsatisfied with my purchases and timing of shipment I'll be in contact.
This is the only place where I can find the kpop music I love and it always comes right to my door in a timely manner. Love that you have all of FT Island's music. Love that it is so easy to order things. Thanks
Lindas55
Always great service. Introduced me to so much great music from Japan and Korea. Also great Hong Kong movies from the nineties.
Fast and Protect the goods well. Even I live in faraway country, they also have currency in my country unit.
I just placed my 3rd order. The first two orders arrived in a timely manner, and in excellent condition. I would highly recommend this site to those with similar interests as mine (Japanese sewing magazines), or to someone wanting to try something new!
Answer: Yes. For Korean albums the sale counts on the Hanteo Charts. For Japanese albums the sale counts on the Oricon Chart.
Answer: I've had the same thing happen but with other businesses. When I asked the very same question you have I was told that the refund time depends on the banking system. The representative has no way of knowing if it's the customer's bank or the business bank. I've had this happen a few times over the years. From my point of view it gives the banking system more time to dink around with your money. Frustrating.
Answer: In my experience it only took them about 2 days to reapond.
Answer: I've "lost" confirmation emails before as well, I'm not sure if they were just never sent or my email filtered them out and the spam folder was automatically cleared before I could resurrect it but as long as your order history page has confirmation of the order and it has a pending status on it you should be fine. Also, check if all of your items are kept in stock. If you're purchasing an item that they have to acquire first it can take 30 days or more for them to even receive the items and then prepare for shipping.