Have lots of products,
But many seem overpriced...
But have to pay as can't really get goods from other places.
Still pretty good store though!
Punctual delivery and good customer services. You can find many good products. I wish more sales would be done and a chance to get coupons.
Was easy to order and you can't beat free shipping over seas! I would definitely come back to buy signed albums. Thank you so much!
Yes shipping is slow but free so i don't complain. The generally have what I want and if not there is always amazon.co.jp or books.com.tw
The first sight I look at if I want authentic official kpop merchandise.
Providing great customer service.
When I search my favorite singer's name the website would show her Lp and cd, easy to order and convenient to place the order with PayPal.
Very convenient to order online. Always reliable. I've. Never had a problem with my orders and I've been ordering for a numbers of years.
The web page should be revamped. Unless you have exact spelling of artiste or product name you will get the message 'no record found'
I love Yes Asia. Great selection of Asian movies, Anime and CDs. Cheaper than some places that I've ordered from and with free shipping and tracking
Easy to go through. Very quick and non fussy website. And I always receive my items earlier thsn anticipated so that makes it even better. Thank you!
Very happy with the free shipping, speed & price/discounts. Got 90% of the items i wanted, will definitely return for others that are in my wishlist.
Living in the uk, it's hard to get kpop CDs so I'm glad I found this site. Can't wait for my order to arrive!
They Have almost everything here, you can find what you are looking.
Good prices and excelent free shipping.
I'll recommend to all.
Always wanted to buy this song and I can have it, all thanks to yesasia global.
Arigato, Thank You very much (^_^).
I buy all my kpop albums here. They always come on time and in great condition! Plus the customer service is great.
Really appreciate that I can search items without entering Chinese text, only pinyin; it's so easy and more convenient than going to Taiwan/Hong Kong to purchase what I want.
Answer: Yes. For Korean albums the sale counts on the Hanteo Charts. For Japanese albums the sale counts on the Oricon Chart.
Answer: I've had the same thing happen but with other businesses. When I asked the very same question you have I was told that the refund time depends on the banking system. The representative has no way of knowing if it's the customer's bank or the business bank. I've had this happen a few times over the years. From my point of view it gives the banking system more time to dink around with your money. Frustrating.
Answer: In my experience it only took them about 2 days to reapond.
Answer: I've "lost" confirmation emails before as well, I'm not sure if they were just never sent or my email filtered them out and the spam folder was automatically cleared before I could resurrect it but as long as your order history page has confirmation of the order and it has a pending status on it you should be fine. Also, check if all of your items are kept in stock. If you're purchasing an item that they have to acquire first it can take 30 days or more for them to even receive the items and then prepare for shipping.
The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.
This summary is generated by AI, based on text from customer reviews