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The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.
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I have been a YesAsia customer for twenty years, I can always find what I'm looking for, never have a problem with the services.
Whenever I am looking for an Asian movie DVD or Blu-ray, YesAsia is the first place I go to. Until today, I am a happy customer.
It's the best site to find Asian movies. Although it took a little while to get them (depending on availability), it was worth the wait.
I recommend this website 100%.
Items those I looked for, are very cheap!
And ordering process was so convinient!
Now I'm already looking forward to receive them!
YesAsia.com is a great place to find Asian Products on the Web, the site has never failed to impress.
Enjoy variety of TV drama movies that offer a lower price with a free shipping. I can not find any stores that can match the prices. I would like to recommend other customers to purchase the products online from Yesasia.com. There would be a saving for the shipping especially the customers who are living oversea.
The reason why this is called a life saver because I was already losing hope of not getting my light stick for the BTS concert on May 7. That was until I found yesasia.com. It had the light stick I was looking for!
I've purchased from YesAsia many times and I'm always satisfied with my order. My items always arrive in a timely manner and it is always very well protected from the abuse during transit. I'm also very satisfied with the free shipping service that allows me to save on shipping for multiple items!
I've never had an issue with this site and my shipments come in well. Very nice. Would recommend to friends and family!
All of my orders have successfully arrived! There were never any problems so far. I've already placed three orders that safely arrived. The only complaint that i would have is the fact that sometimes these items would come in a slightly damaged condition around the edges. Also, prices on yesasia is higher than the average price and it is quite expensive. But overall, i am quite satisfied!
Prices are reasonable, and free shipping above an order sum >$30 helps. Delivery can be slow, though - up to 6 weeks after ordering.
DVDs have so far always been of reliable quality
Range is somewhat limited, with the emphasis on romcom. And older titles are generally unavailable ("temporary" acquires a new meaning - can last for years).
So they're fine if they have what you want
Yesasia is a Great, Reliable, and Trusting company for online shopping. My family and I had made several purchases from Yesasia over the years and they always give Great and Original products delivered in good packaging and in Great condition. For anyone whose interesting in Asian entertainment, such as music, movies, and tv shows, I recommend Yesasia.com
Punctual delivery and good customer services. You can find many good products. I wish more sales would be done and a chance to get coupons.
I love their website. They have new products online very quickly. Love the free shipping option. Items are always packed neatly and carefully.
I wanted to order a kpop album to support my favourite group but other sites have such high shipping fees and it's so confusing! This was super super easy and the free international shipping is such a blessing! Thanks so much! I'm super excited for my Winner album. <3
Always ships out my orders on time. Incredible merchandise and all the good music, movies. All gggg Mmmm
Been a loyal customer for over 10 years, always looking out for the special deals, recommended for Korean titles ;)
This is my first time using this site and the very first time I'm purchasing a kpop c. D. and this may very well be my last time doing either. I purchased a cd set the night before last night, only to be notified today that they needed an alternative form of payment. When I contacted my bank, I was told this website processed my payment twice and because my bank declined the 2nd attempt, they are requesting another form of payment. I have notified them, since I've already paid them once and they've already taken the money from my account, I should most definitely receive the product I ordered, especially when I paid an extra $25 to get rush shipping. For the time being, regardless of the overall rating this site has, I will not be recommending this site to anyone and instead will warn others to stay away.
I love this site and they do sales and bonus things and it's just awesome. It's easy to navigate and use and allows international fans of Asian media (specifically kpop and jpop) to support their favourite actors and idols easier.
Answer: Yes. For Korean albums the sale counts on the Hanteo Charts. For Japanese albums the sale counts on the Oricon Chart.
Answer: I've had the same thing happen but with other businesses. When I asked the very same question you have I was told that the refund time depends on the banking system. The representative has no way of knowing if it's the customer's bank or the business bank. I've had this happen a few times over the years. From my point of view it gives the banking system more time to dink around with your money. Frustrating.
Answer: In my experience it only took them about 2 days to reapond.
Answer: I've "lost" confirmation emails before as well, I'm not sure if they were just never sent or my email filtered them out and the spam folder was automatically cleared before I could resurrect it but as long as your order history page has confirmation of the order and it has a pending status on it you should be fine. Also, check if all of your items are kept in stock. If you're purchasing an item that they have to acquire first it can take 30 days or more for them to even receive the items and then prepare for shipping.