• YesAsia

YesAsia

Write a Review

Overview

YesAsia has a rating of 3.8 stars from 509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YesAsia most frequently mention free shipping, customer service, and kpop albums. YesAsia ranks 1st among Figurines sites.

  • Service
    45
  • Value
    47
  • Shipping
    48
  • Returns
    22
  • Quality
    47
Positive reviews (last 12 months): 60%
Positive
3
Neutral
0
Negative
2
10
See all photos
How would you rate YesAsia?
Top Positive Review

“Rare Korean Artist music”

Santiago P.
12/21/23

I was quit happy that I was able to find a website that would have the music I was looking for, and some reviews said the prices would be too high, but the albums I found were decent, now just have to wait for them to come in. Purchase process was fairly simple and straight forward, and payment options were great as they allowed additional to entering a card number. Only thing is now I have an account I don't know if I will use again, but who knows.

Top Critical Review

“Didn't get free shipping”

Kayla B.
9/28/16

Prices are crazy, and the page advertises free international shipping. However, when ordering in the US, I still had to pay a minimum of $3.99 for standard shipping. Don't advertise it if it's not true.

Reviews (509)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (33)
Thumbnail of user miguelv6
Spain
1 review
0 helpful votes
  • Send Message
April 27th, 2016

Excellent place for Japan/Asian titles, great service, prices & fast shipment (Free for orders above $40)

Thumbnail of user wiolaw
GB
1 review
6 helpful votes
  • Send Message
April 23rd, 2019

Don't make the same mistake as me. This was the first time I ordered with them and will be the last time. I spent 80$ for 4 music albums just go get the free shipping which turned out to be a total piece of sh*t. I waited 30+ days for the package (and emailed them during that time but they had no idea where the package was), just to be told after the 30+ days that the package was undelivered. Like. What the hell? I did NOT receive any notification about the package arriving at my house, the shipping did not have any tracking so I was not able to get to know where was the package located. Then the package went back to them and I was told that in order to receive my albums I have to pay 30$... no way I am spending more money on something that was not my fault. And then it gets better. I requested a refund and not only I received 50$ (!) out of 80$ because they charged me for the shipping because they "tried" to deliver it (. But wait, wasn't the shipping free? That is precisely why i could not track that and it got undelivered...?) they refunded me with store credit! What a pile of crap. Now I can only buy one album (when I paid for 4...), because without the free shipping buying their stuff does not make any sense, everything is way too expensive. And I refuse to pay them even a penny. Take my advice and avoid this shop because a thing like that can happen to anyone, even you. It literally made me cry couple of times because that's a lot of money to be wasted, especially when you are a student. Really took out the joy of supporting my favourite kpop group, it'll take a lot of time before I'll order anything again.

Tip for consumers:
Don't use it. Waste of money and time.

Products used:
I didn't end up using anything. Did not even receive them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user coralinem1
Viet Nam
1 review
0 helpful votes
  • Send Message
October 8th, 2017

I have been using Yesasia to buy my kpop album for about a year now and I love it. Really trustworthy, really helpful, and has what I want.

Thumbnail of user meeraa4
Lebanon
1 review
0 helpful votes
  • Send Message
August 8th, 2018

The safest and fastest online store I've ever shopped from yesAsia is absolutely my favorite and I've recommended yesAsia to all my kpopper friends and now that's where they shop
They're very kind to

Thumbnail of user kays190
Ohio
1 review
0 helpful votes
  • Send Message
October 21st, 2019

YesAsia is just about apways cheaper than buying from other sites and the service and quality is always great.

Thumbnail of user ashleeg25
Australia
1 review
0 helpful votes
  • Send Message
July 25th, 2020

Albums are amazing, i love making this my #1 store. I just bought multiple kihno albums since i heard about more PCs. I may be obsessed.

Thumbnail of user tyroned8
Illinois
1 review
0 helpful votes
  • Send Message
February 28th, 2017

Everything went smoothly. This was my first time ordering from this site since Imostly use Amazon but I find this site better for my money

Thumbnail of user kingj29
Australia
1 review
0 helpful votes
  • Send Message
December 22nd, 2020

Yesasia it good customer service. Yesasia have good chinese recording cd like HQCD, etc. i will recommend to my friends who like listening to music.

Thumbnail of user yokow1
Missouri
1 review
0 helpful votes
  • Send Message
June 23rd, 2018

I am trying to order magazines for my Japanese parents who live in the USA. Would've liked the descriptions in English for the magazines.

Thumbnail of user cherylh329
Colorado
1 review
0 helpful votes
  • Send Message
December 9th, 2019

So thankful to be able to purchase Taemin's concerts. I am looking forward to seeing the concerts and the behind scene footage as well.

Thumbnail of user pazuc
California
1 review
0 helpful votes
  • Send Message
December 21st, 2017

This site provides many DVD and movies that I couldn't get else where. This site become my number one website when comes to buying Asian movies!

Thumbnail of user junichis1
Japan
1 review
0 helpful votes
  • Send Message
October 30th, 2019

The best service that I always get from YesAsia. I order from YesAis many times product come in on time and the merchandise is very nice.

Thumbnail of user luiss66
Mexico
1 review
1 helpful vote
  • Send Message
January 1st, 2017

I love the site, love how easy is to buy items, how fast the shipment is and its a good shoping experience!

Thumbnail of user adrianv13
Canada
1 review
0 helpful votes
  • Send Message
April 29th, 2018

Most of the experience is good.
Tittles not in English or not tittles in North American formats.

Everything else is great.

Thanks

Thumbnail of user reginaldm27
New Jersey
3 reviews
0 helpful votes
  • Send Message
January 17th, 2017

Great site if you're an aficionado of Asian movies. I just wish they had more movies, more movies on Bluray, and the prices weren't that expensive.

Thumbnail of user joani47
Australia
1 review
0 helpful votes
  • Send Message
October 30th, 2021

I have always been advised if DVD is unavailable and service is quick and has many old dramas as well

Tip for consumers:
anyone who wants Asian DVDs

Products used:
DVDs

Service
Value
Shipping
Quality
Thumbnail of user joell101
Netherlands
1 review
0 helpful votes
  • Send Message
December 25th, 2016

Really good website for all your asian products like Music, TV-Shows, et-cetera!
Definitely would recommend this site to everyone!

Thumbnail of user yunyoungn
KR
1 review
0 helpful votes
  • Send Message
May 8th, 2017

Items those I looked for, are very cheap!
And ordering process was so convinient!
Now I'm already looking forward to receive them!

Thumbnail of user tiffanyd41
Belgium
1 review
0 helpful votes
  • Send Message
September 11th, 2017

Have been using this site for about 10 years now. Never had a problem. I am always purchasing kpop cd here

Service
Value
Shipping
Quality
Thumbnail of user nikkid32
Colorado
1 review
0 helpful votes
  • Send Message
May 16th, 2018

Awesome product selection, and well designed website for easy navigation

Super excited to recieve my items

Thumbnail of user fantastict
Spain
1 review
1 helpful vote
  • Send Message
December 17th, 2019

It´s really easy to buy here. One of the best places to buy my kpop- GOT7 things^^ I'll repeat it soon!

Thumbnail of user yraydae
Peru
1 review
0 helpful votes
  • Send Message
September 4th, 2018

This is the second time I have the opportunity to buy in YESASIA
And I'm happy because I can get my products from my favorite artist like jang keun suk and team h.

Thumbnail of user kennitaj
Indiana
1 review
3 helpful votes
  • Send Message
December 8th, 2015

DO NOT ORDER FROM YESASIA UNLESS YOU WANT TO CHANCE DISAPPOINTMENT!

After doing research and consulting with a few friends happy with the items they've ordered I decided to place an order through Yesasia. I placed a Pre-Order for an album. Yesasia showed the item was available for order and so the order was placed. They promptly took payment from my pay pal account within a day or so of the transaction.

A week later I receive an e-mail informing me the item I had pre-ordered was not in stock which defeats the purpose of pre-ordering anything! I was instructed by an automatic e-mail of my only two options, which were to wait five days before the system would automatically cancel the order, or to remove the item all together.

I decided I needed to get to the bottom of this. Don't be fooled. They attempt to address all issues through their automated e-mail system, but there is a 1-866 number you can find if you want to talk to a real person. The 1-866 number is tied to a call center in the Hong Kong time zone, so make sure to have your world clock app ready.

After contacting a real person and asking how can a pre-order item be "out of stock" I was told that they only get limited quantities on a first-come, first-serve basis from a "supplier" (they don't have most of their goods on hand apparently). So they basically knew they would only have access to a limited few, and instead of removing the availability of the item once all quantities were accounted for, they chose not to do so. Not only that, they charged people knowing they wouldn't be able to fulfill the order. Which if you ask me borders on fraud! This isn't the first time the company has done this! Shady business practices and horrible customer service. Do not waste your time and money like I did.

Thumbnail of user alans141
Singapore
1 review
0 helpful votes
  • Send Message
June 8th, 2017

Wide Choices, good prices, always look for YesAsia. There is always a choice for everyone
Always love YesAsia.

Thumbnail of user carlose24
Mexico
1 review
0 helpful votes
  • Send Message
October 2nd, 2017

No small words, I loove buying here even tho I don´t have the option of Standard Shipment. But every thing I order is what I wanted!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...

Company Representative

Thumbnail of user al20784
Quality A.
Customer Satisfaction Dept.

How do I know I can trust these reviews about YesAsia?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about YesAsia?