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YesAsiaReviews 508

3.7

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YesAsia Reviews Summary

The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.

This summary is generated by AI, based on text from customer reviews

service
46
value
48
shipping
49
returns
23
quality
48

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Canada
1 review
0 helpful votes
Follow Ellen K.
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I have been a YesAsia customer for twenty years, I can always find what I'm looking for, never have a problem with the services.

Date of experience: May 15, 2017
Indonesia
1 review
0 helpful votes
Follow Charles G.
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Whenever I am looking for an Asian movie DVD or Blu-ray, YesAsia is the first place I go to. Until today, I am a happy customer.

Date of experience: May 14, 2017
Romania
1 review
0 helpful votes
Follow Bianca C.
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It's the best site to find Asian movies. Although it took a little while to get them (depending on availability), it was worth the wait.

I recommend this website 100%.

Date of experience: May 10, 2017
KR
1 review
0 helpful votes
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Simple order!
May 8, 2017

Items those I looked for, are very cheap!
And ordering process was so convinient!
Now I'm already looking forward to receive them!

Date of experience: May 7, 2017
California
1 review
0 helpful votes
Follow Wilton T.
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YesAsia.com is a great place to find Asian Products on the Web, the site has never failed to impress.

Date of experience: May 7, 2017
Hawaii
1 review
0 helpful votes
Follow H C.
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Enjoy variety of TV drama movies that offer a lower price with a free shipping. I can not find any stores that can match the prices. I would like to recommend other customers to purchase the products online from Yesasia.com. There would be a saving for the shipping especially the customers who are living oversea.

Date of experience: April 26, 2017
Philippines
1 review
0 helpful votes
Follow Mika G.
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Life-saver :)
April 22, 2017

The reason why this is called a life saver because I was already losing hope of not getting my light stick for the BTS concert on May 7. That was until I found yesasia.com. It had the light stick I was looking for!

Date of experience: April 21, 2017
Alabama
2 reviews
13 helpful votes
Follow Kelly N.
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Great Service~
April 21, 2017

I've purchased from YesAsia many times and I'm always satisfied with my order. My items always arrive in a timely manner and it is always very well protected from the abuse during transit. I'm also very satisfied with the free shipping service that allows me to save on shipping for multiple items!

Date of experience: April 21, 2017
South Carolina
1 review
0 helpful votes
Follow Joni H.
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I've never had an issue with this site and my shipments come in well. Very nice. Would recommend to friends and family!

Date of experience: April 17, 2017
California
1 review
0 helpful votes
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Amazing!
April 14, 2017

All of my orders have successfully arrived! There were never any problems so far. I've already placed three orders that safely arrived. The only complaint that i would have is the fact that sometimes these items would come in a slightly damaged condition around the edges. Also, prices on yesasia is higher than the average price and it is quite expensive. But overall, i am quite satisfied!

Date of experience: April 14, 2017
GB
3 reviews
8 helpful votes
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Prices are reasonable, and free shipping above an order sum >$30 helps. Delivery can be slow, though - up to 6 weeks after ordering.

DVDs have so far always been of reliable quality

Range is somewhat limited, with the emphasis on romcom. And older titles are generally unavailable ("temporary" acquires a new meaning - can last for years).

So they're fine if they have what you want

Date of experience: April 10, 2017
Australia
1 review
0 helpful votes
Follow Exene C.
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Great
April 8, 2017

Great selection of movies, super easy checkout process, trusted and reliable online site. Always happy to shop here.

Date of experience: April 7, 2017
Georgia
1 review
0 helpful votes
Follow Jeremy L.
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Yesasia is a Great, Reliable, and Trusting company for online shopping. My family and I had made several purchases from Yesasia over the years and they always give Great and Original products delivered in good packaging and in Great condition. For anyone whose interesting in Asian entertainment, such as music, movies, and tv shows, I recommend Yesasia.com

Date of experience: April 5, 2017
Lebanon
1 review
0 helpful votes
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Punctual delivery and good customer services. You can find many good products. I wish more sales would be done and a chance to get coupons.

Date of experience: April 1, 2017
Canada
1 review
0 helpful votes
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I love their website. They have new products online very quickly. Love the free shipping option. Items are always packed neatly and carefully.

Date of experience: March 31, 2017
Canada
1 review
0 helpful votes
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So easy!
March 31, 2017

I wanted to order a kpop album to support my favourite group but other sites have such high shipping fees and it's so confusing! This was super super easy and the free international shipping is such a blessing! Thanks so much! I'm super excited for my Winner album. <3

Date of experience: March 30, 2017
New York
1 review
0 helpful votes
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Great!
March 30, 2017

Always ships out my orders on time. Incredible merchandise and all the good music, movies. All gggg Mmmm

Date of experience: March 30, 2017
Singapore
1 review
0 helpful votes
Follow THOMAS C.
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Been a loyal customer for over 10 years, always looking out for the special deals, recommended for Korean titles ;)

Date of experience: March 29, 2017
California
2 reviews
8 helpful votes
Follow Rachael H.
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This is my first time using this site and the very first time I'm purchasing a kpop c. D. and this may very well be my last time doing either. I purchased a cd set the night before last night, only to be notified today that they needed an alternative form of payment. When I contacted my bank, I was told this website processed my payment twice and because my bank declined the 2nd attempt, they are requesting another form of payment. I have notified them, since I've already paid them once and they've already taken the money from my account, I should most definitely receive the product I ordered, especially when I paid an extra $25 to get rush shipping. For the time being, regardless of the overall rating this site has, I will not be recommending this site to anyone and instead will warn others to stay away.

Date of experience: March 25, 2017
GB
1 review
0 helpful votes
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I love this site and they do sales and bonus things and it's just awesome. It's easy to navigate and use and allows international fans of Asian media (specifically kpop and jpop) to support their favourite actors and idols easier.

Date of experience: March 21, 2017