• YesAsia

YesAsia

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Overview

YesAsia has a rating of 3.8 stars from 509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YesAsia most frequently mention free shipping, customer service, and kpop albums. YesAsia ranks 1st among Figurines sites.

  • Service
    45
  • Value
    47
  • Shipping
    48
  • Returns
    22
  • Quality
    47
Positive reviews (last 12 months): 60%
Positive
3
Neutral
0
Negative
2
10
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How would you rate YesAsia?
Top Positive Review

“Rare Korean Artist music”

Santiago P.
12/21/23

I was quit happy that I was able to find a website that would have the music I was looking for, and some reviews said the prices would be too high, but the albums I found were decent, now just have to wait for them to come in. Purchase process was fairly simple and straight forward, and payment options were great as they allowed additional to entering a card number. Only thing is now I have an account I don't know if I will use again, but who knows.

Top Critical Review

“Didn't get free shipping”

Kayla B.
9/28/16

Prices are crazy, and the page advertises free international shipping. However, when ordering in the US, I still had to pay a minimum of $3.99 for standard shipping. Don't advertise it if it's not true.

Reviews (509)

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customer service (33)
Thumbnail of user victorias445
California
1 review
9 helpful votes
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August 14th, 2020

I have been ordering books from YesAsia.com for many years. I highly recommend their resource for Chinese books collection. I didn't give them five stars is because for some reasons, though the website list Paypal payment recommended, I'm not able to do it. Other than that, they're great.

Thumbnail of user rubyp20
Texas
1 review
0 helpful votes
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January 25th, 2017

I'm more than happy to say that YesAsia has always delivered my packages safely however because of where I live it sometimes takes up to almost 1 month and a half to be delivered. But nothing can be done about that over all would recommend

Thumbnail of user garryf6
Canada
4 reviews
1 helpful vote
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December 14th, 2016

I love purchasing from YesAsia! It is the best site I've ever found in terms of buying Korean music. I contacted customer service about a TV drama and received a very quick and extremely courteous reply. The site is user friendly and normally it's easy to find what I want. It felt like I had to enter my credit card number 2 or 3 times before I was able to complete my purchase, which is the only negative from this visit.

Thumbnail of user toniak3
GB
1 review
0 helpful votes
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February 17th, 2017

Just ordered for the first time. Items ordered were for my daughter who is a big BTS fan. She commented this site offered what she wanted at a cheaper price than elsewhere. Now, let's see how long it takes to receive the order!

Thumbnail of user elainet32
California
1 review
0 helpful votes
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April 14th, 2017

All of my orders have successfully arrived! There were never any problems so far. I've already placed three orders that safely arrived. The only complaint that i would have is the fact that sometimes these items would come in a slightly damaged condition around the edges. Also, prices on yesasia is higher than the average price and it is quite expensive. But overall, i am quite satisfied!

Service
Value
Shipping
Quality
Thumbnail of user sierrac18
Louisiana
1 review
1 helpful vote
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December 29th, 2018

I just ordered an A. R. M. Y bomb and am excited for it to come, it had a decent price and I got free shipping. The only difficultly I had was it would take my visa gift card directly for some reason so I had to create a PayPal account and make my purchases through that, which was finally successful. This is my first time ordering so I'm not sure how the rest will go through but I hope it's good! I am currently waiting to find out.

Thumbnail of user tinat250
Norway
1 review
18 helpful votes
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March 24th, 2020

I have been shopping from this site in what seems like ages. From when I started buying music and dramas online from china/japan/Korea this was the first secure site I ended up with. They most likely have what you need, their prices are great, shipping is trustworthy and if something should happen? Then they have excellent customer service with the will to fix things. I always have a great experience and that's why I have done a LOT of shopping here over the years.

Thumbnail of user rayh160
New York
1 review
0 helpful votes
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January 4th, 2019

YesAsia is the only site I buy my albums from. They're very up front about their prices and also provide tracking regardless of how much you spend. I personally think their shipping and handling (packaging, wrap protection, etc) is decent and protects items well enough, but I have heard from friends that they prefer other vendors in regards to that. Every time I decide to make a purchase I do cross check with other vendors, but in the end I always come back to YesAsia because I enjoy their reliability.

Tip for consumers:
I don't know if it is North America only, but they offer free shipping on orders over 39$ USD. Even so, shipping is usually only about 3-4$ because they cover most of it in their initial prices, which I've noticed is unlike other sites. Either way, the amount you're paying is generally the same as other sites (I've noticed I usually save like, a dollar at the least on YesAsia).

Products used:
I've bought about 20 albums from YesAsia and use them all.

Service
Value
Shipping
Quality
Thumbnail of user carolel55
Mauritius
1 review
0 helpful votes
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April 4th, 2019

I love buying my K-pop albums on Yesasia. They always ship fast and my orders always arrive undamaged. There's only one time when the album I ordered didn't arrive (but I'm pretty sure it was stolen in my country), Yesasia sent me another one which arrived safely.

Thumbnail of user pauls3396
California
1 review
0 helpful votes
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November 14th, 2021
Verified purchase

When I got to my cart, a banner said I got free shipping with my $31 purchase. I should have seen that coincident amount as suspicious, but I need three product and so ended up paying $16 so I can have a tracking number. Frowny face. But thanks for having Red Cliff parts 1 & 2!

Thumbnail of user ss747
New Jersey
2 reviews
16 helpful votes
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December 4th, 2020

Must order $89 minimum to get free shipping or my shipping charge was $28. That's insane. And a lot of the items takes 14 days to be received by them from other sources before shipping to me. That's almost a whole month wait.

Products used:
records

Service
Value
Shipping
Returns
Quality
Thumbnail of user elianan1
Australia
1 review
0 helpful votes
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October 31st, 2016

It is so simple to order, and I have not had any issues with ordering in the past. It is a bit annoying that the posters come as seperate deliveries, but I can understand why they do that. Keep up the good work~

Thumbnail of user hollyn53
Canada
1 review
21 helpful votes
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April 19th, 2020

The website offers a variety of goods that arrive at you in perfect condition with little to no mistakes. They offer free shipping over a certain amount of goods and have the latest. The only issues with the store involve a lack of tracking code after receiving the confirmation email and can take a long time to arrive at your destination. If you want free shipping and good quality, and willing to put up with long waiting period (i'm talking a month) this is your site.

Thumbnail of user kelrens
Massachusetts
1 review
18 helpful votes
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March 25th, 2019

There's always a large selection and it's usually cheaper than many online shops shipping from Asia to US, that I know of, at least. It's not always clear when something is in stock, however, and the filter options could be updated which was the basis for my removal of 1 star but the variety of items and the convenience coupled with the fact that I've never had a negative incident from this site before makes me keep coming back C:! I've never paid for express shipping but I already expect things to take a considerable amount of time to get to me when it's coming via these courier services so the length of shipping has never bothered me. It's not the fastest shipping time but also not the longest.

Tip for consumers:
Plan ahead and never buy something last minute that you need to arrive ASAP ;)!

Products used:
I've purchased CDs, novelty items, jewelry, articles of clothing, etc. everything arrived as pictured and the quality was as expected and as pictured. As such I use all items regularly, especially the earrings. The titanium ones never irritate my cartilage piercing spot even if I leave them on for weeks which is fantastic since I do have sensitivity to most metals.

Value
Shipping
Quality
Thumbnail of user meewahr
Virginia
2 reviews
0 helpful votes
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November 8th, 2019

I choose to purchase from YesAsia because of their product selection not available elsewhere. & for their customer service, which in my view is superb. My orders arrive well-packaged, too, which avoids damage in transit.

Thumbnail of user janicem181
GB
1 review
0 helpful votes
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July 8th, 2018

Found 'YesAsia' fascinating! ~ All the info you could ever want about all the fabulous Hong Kong Cinema movies ~~~ and the amazing actors who starred in them.
No problems at all with purchasing.
Great!

Thumbnail of user derrickj29
Virginia
1 review
0 helpful votes
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April 5th, 2019

Great site, it has a lot to offer and it's easy to search for whatever you are looking for. A little bit pricey but it's not bad. This is the place that I go to when I'm looking for albums from my favorite K-pop artists.

Tip for consumers:
If you are getting something that isn't released yet and it's the same order. As something that has released already, you will need to pay a separate fee to have that shipped in advance. You will have to wait until all items have released. If you don't pay the separate shipping fee.

Products used:
CLC Mini Album Vol 7
Blackpink Mini Album Vol 1
CLC Mini Album Vol 8
Blackpink Mini Album Vol 2

Service
Value
Shipping
Quality
Thumbnail of user morrisv6
California
1 review
15 helpful votes
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July 13th, 2020

I have never had any problems with YesAsia and I have been ordering from them for years. I use stand shipping which means I usually get my dvds from 1.5 weeks to 2 to three weeks but never as long as 30 days which they say it can take. The times I have used express shipping it has gotten here very quickly. The quality of the merchandise I have purchased has been excellent. They were even able to find me a used dvd of a title no longer available.

Thumbnail of user edgare6
GB
3 reviews
6 helpful votes
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April 10th, 2017

Prices are reasonable, and free shipping above an order sum >$30 helps. Delivery can be slow, though - up to 6 weeks after ordering.

DVDs have so far always been of reliable quality

Range is somewhat limited, with the emphasis on romcom. And older titles are generally unavailable ("temporary" acquires a new meaning - can last for years).

So they're fine if they have what you want

Thumbnail of user graceb143
Australia
1 review
0 helpful votes
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September 1st, 2019

As someone who lives in Australia shopping from kpop sites can be hard but yea Asia is by far my favourite. Items come in great condition and are more affordable then other sites, they offer free shipping when you spend a certain amount and also there customer service team is quick, efficient and helpful.

Thumbnail of user nathanr57
Australia
1 review
0 helpful votes
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February 19th, 2018

YesAsia is now my go to places for importing Japanese media. It's a bit more expensive than the other sites but there's free shipping* included so it works out. There's some cool freebies* they throw in such as the gachapon items and they have a large range of goods. The delivery times to Australia were pretty decent too.
Overall, excellent experience with them.

*depending on purchased item

Thumbnail of user minks
Hawaii
1 review
10 helpful votes
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October 31st, 2014

I've never had any issues with Yesasia and often get my items earlier than their expected delivery time. Besides, they're one of the few sites I've seen including Hawaii to take part in free shipping offers! There have been a few times when I didn't see an item listed on their website (mainly CDs for lesser known singers) and inquired about it - they've been able to meet my request unless it was a very old CD that was out of print. I think the prices aren't too bad if you take advantage of their free shipping program (I noticed some sites have lower product prices but the shipping costs make it much more expensive). I've been ordering items through them for close to ten years already and so far, I've been pleased.

Thumbnail of user harleye10
Texas
1 review
0 helpful votes
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March 12th, 2017

They have responded to my issues fast and understood, no problems there. Customer service emailing is good, only had to email them about an issue once and it was on my part. Other than that, placed many multiple orders and this is the place i go for kpop albums

Thumbnail of user ashleym142
California
1 review
0 helpful votes
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April 23rd, 2016

Yesasia is where I buy all my albums. They are reliable and I trust them 100%. The shipping time is standard but comes in quick in about a week or so. Free international shipping is what every customer wants! Also, I love how they have their site so organized and updated. I really enjoy shopping with Yesasia, and I will continue doing so!

Thumbnail of user gayf4
Texas
1 review
1 helpful vote
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May 16th, 2017

I just placed my 3rd order. The first two orders arrived in a timely manner, and in excellent condition. I would highly recommend this site to those with similar interests as mine (Japanese sewing magazines), or to someone wanting to try something new!

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From the business

Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...

Company Representative

Thumbnail of user al20784
Quality A.
Customer Satisfaction Dept.

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