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YesAsiaReviews 508

3.7

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YesAsia Reviews Summary

The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.

This summary is generated by AI, based on text from customer reviews

service
46
value
48
shipping
49
returns
23
quality
48

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Texas
1 review
0 helpful votes
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Efficient
January 25, 2017

I'm more than happy to say that YesAsia has always delivered my packages safely however because of where I live it sometimes takes up to almost 1 month and a half to be delivered. But nothing can be done about that over all would recommend

Date of experience: January 25, 2017
Ohio
1 review
0 helpful votes
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I've always had a pleasant online shopping experience with yesasia. Items for sale and shipping are always reasonably priced and items ship quickly and safely! Yesasia is a reliable site that i enjoy using to purchase kpop items!

Date of experience: January 24, 2017
California
1 review
0 helpful votes
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Always been happy.
January 24, 2017

I, have always been happy, with all I have bought at Yesasia.
Lots of things here I'm interested in.

Date of experience: January 24, 2017
Maryland
1 review
0 helpful votes
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Good site have a very large selection I will be ordering more in the future and I highly recommend this site to everyone

Date of experience: January 24, 2017
Nebraska
1 review
0 helpful votes
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I've always had fast, reliable, and friendly service. When I have had an issue or question, they have been prompt, courteous, and helpful.

Date of experience: January 21, 2017
Arizona
1 review
0 helpful votes
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Amazing service!
January 19, 2017

The ordering process is easy. Everything on the site is affordable! I can't wait to receive my first order. I recommend this site to anyone!

Date of experience: January 18, 2017
New York
1 review
0 helpful votes
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Satisfied
January 19, 2017

I've been ordering from Yesasia for quite some time now. I am very satisfied so far. I would recommend this website.

Date of experience: January 18, 2017
New Jersey
3 reviews
0 helpful votes
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Great site!
January 17, 2017

Great site if you're an aficionado of Asian movies. I just wish they had more movies, more movies on Bluray, and the prices weren't that expensive.

Date of experience: January 16, 2017
Texas
2 reviews
3 helpful votes
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Great
January 10, 2017

Product received on time with no hiccups.
They really wrap the box up really well so there will never be any damage.
Great service and I hope to do business with them again. I can see them being my #1 go to kpop source. They count their sales on all the album charts too, so don't worry about it.

Date of experience: January 10, 2017
North Carolina
1 review
0 helpful votes
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Yesasia
January 8, 2017

YesAsia is one of the best sites i shop on they usually have cheaper prices than everyone else and I love that give free shipping. Also compared to other sites they have so much more on there site. I would definitely recommend anyone to this site.

Date of experience: January 8, 2017
Nevada
1 review
1 helpful vote
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No problems
January 3, 2017

YesAsia is an excellent company. I've never had problems with ordering online or receiving my packages. They have a great selection also!

Date of experience: January 3, 2017
Mexico
1 review
1 helpful vote
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Amazing!
January 1, 2017

I love the site, love how easy is to buy items, how fast the shipment is and its a good shoping experience!

Date of experience: January 1, 2017
Denmark
1 review
1 helpful vote
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Always Reliable
December 30, 2016

I have received every single order I've placed, and always in great quality. The free shipping option also makes it a great option for international fans. I could not be more satisfied!

Date of experience: December 30, 2016
Indiana
1 review
1 helpful vote
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This is my first time having used this Site, or really ANY other asides from Amazon. But this Site, and this one alone had the Item that I really wanted. I'm sure that if I had been willing to wait, my item would have ended up on Amazon, buuuuuut... If I'm gonna "wait" this long for something, than I might as well should go ahead and order it. And, hopefully 20~ish days from now, I can confirm my 5 star ratings.

Date of experience: December 30, 2016
Sweden
1 review
0 helpful votes
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My specific item, yotsuba was hard to find, because the manga volumes hade different names (yotsuba& and yotsubato).

Also, when entering phone number and credit card number, spaces and "+" was not allowed (small hassle).

Date of experience: December 29, 2016
California
1 review
1 helpful vote
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I made a mistake of duplicating my order for one of the movie DVDs. I requested correction and refund. I received an acknowledge and the correction in about a week and my refund in about 3 weeks. I am happy and satisfied with YesAsia.

Date of experience: December 29, 2016
Singapore
1 review
0 helpful votes
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Website UI is great and easy to use, product always updated with latest and delivery is commendable in term of speed and packaging.

Excellent, keep it up.

Date of experience: December 28, 2016
Mississippi
1 review
0 helpful votes
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Fast and easy!
December 27, 2016

Easy to follow instructions for setting up an account, the same for ordering. Clear, easy to understand, the way a web site should be set up! Bravo!

Date of experience: December 27, 2016
GB
1 review
2 helpful votes
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Great as always
December 27, 2016

Great SALE for the start of 2017, quality from YesAsia, love it! Been using YesAsia for years now and never had a problem.

Date of experience: December 27, 2016
Canada
2 reviews
0 helpful votes
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Payment difficulty
December 25, 2016

I didn't understand why you did not accept payment from my PayPal account. This had never happened before in all my purchases elsewhere. There was no explanation given.

Date of experience: December 24, 2016