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YesAsiaReviews 508

3.7

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YesAsia Reviews Summary

The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.

This summary is generated by AI, based on text from customer reviews

service
46
value
48
shipping
49
returns
23
quality
48

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Australia
1 review
0 helpful votes
Follow Patrick T.
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Very honest and products at reasonable prices. Refunds promised and given. A trustworthy seller.

Some extra information in Chinese or English can be given to further describe Japanese items as they are in Japanese language only.

Date of experience: March 16, 2017
Finland
1 review
0 helpful votes
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Excellent service!
March 16, 2017

I ordered a BTS album from YesAsia. It was a free shipping and the album was in a good shape. I just ordered another BTS product from YesAsia. I totally recommend YesAsia, especially to those who would have huge shipping fees! :D

Date of experience: March 16, 2017
California
1 review
0 helpful votes
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My asian fix
March 12, 2017

Always loved shopping here. They always seem to have what I'm looking for. Although it's been a while since I visited the site would like to see electronics return.

Date of experience: March 12, 2017
West Virginia
1 review
0 helpful votes
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They have responded to my issues fast and understood, no problems there. Customer service emailing is good, only had to email them about an issue once and it was on my part. Other than that, placed many multiple orders and this is the place i go for kpop albums

Date of experience: March 11, 2017
New Jersey
1 review
0 helpful votes
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Excellent
March 11, 2017

Above and beyond with global sales of asian products. Great variety and very low prices also free shipping

Date of experience: March 11, 2017
Peru
1 review
0 helpful votes
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OK
March 11, 2017

Great experience. It's fantastic online shop. My albums in very condition. Volvere a comprar aca. Aunque deberian habilitar el envio gratis para Latinoamerica.

Date of experience: March 10, 2017
Iowa
1 review
0 helpful votes
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First site says it can ship to USA. But I go thru all checkout and it says not from this site what to continue to other. :( Waste of time. And I actually thought I'd ordered months ago. Turns out I didn't. Have to click Continue, Which is in an odd place. :(

Date of experience: March 3, 2017
Illinois
1 review
0 helpful votes
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Good
February 28, 2017

Everything went smoothly. This was my first time ordering from this site since Imostly use Amazon but I find this site better for my money

Date of experience: February 27, 2017
Canada
1 review
0 helpful votes
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Simple and quick
February 19, 2017

I enjoy shopping for new or rare products from Yesasia.
Haven't run into problems yet.
Quick service and always updating its shipping process via email, which is nice.
Will definitely return for more business!

Date of experience: February 19, 2017
GB
1 review
0 helpful votes
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So far, so good...
February 17, 2017

Just ordered for the first time. Items ordered were for my daughter who is a big BTS fan. She commented this site offered what she wanted at a cheaper price than elsewhere. Now, let's see how long it takes to receive the order!

Date of experience: February 17, 2017
Malaysia
1 review
0 helpful votes
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I have the pleasure of purchasing goods and stuff with them for a few times already, very responsive to enquiries and questions from me regardinmg shipping and etc...

Date of experience: February 15, 2017
Brazil
1 review
0 helpful votes
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Always satisfactory!
February 15, 2017

Never had problems purchasing at Yesasia.com. Good customer service, as well. My inquiries by e-mails were all replied and they are very helpful!

Date of experience: February 15, 2017
Italy
1 review
0 helpful votes
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It works.
February 13, 2017

They have lots of asian products - price better than amazon for some books. Site is a bit of confused, but it works.

Date of experience: February 13, 2017
Illinois
1 review
0 helpful votes
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Using YESASIA was quick and efficient as made mention of. Some awesome and absurdly rare soundtracks were available it was a quick order, and I'm happy to see it, I'll cetainly purchase from again. Thanks.

Date of experience: February 9, 2017
Michigan
1 review
0 helpful votes
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YesAsia is the best!
February 9, 2017

YesAsia is one of my favorite places to shop for international goods. The website is easy to navigate and the service they provide is excellent. I love this website!

Date of experience: February 9, 2017
North Carolina
1 review
0 helpful votes
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I trust this site to not only have the Korean music albums or movies/ TV shows that I want at a great price but for those items to arrive to my doorstep in great condition.

Date of experience: February 2, 2017
NL
1 review
0 helpful votes
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Decent and comprehensive
February 1, 2017

A very good and helpful site for finding Asian movies on DVD and Blu-ray. As a collector I always check this one regularly, even thought they tend to be on the expensive side.

Date of experience: February 1, 2017
Pennsylvania
1 review
0 helpful votes
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Always a good experience
January 28, 2017

Accurate, fast shipping. The products are always well packed and arrive in good condition. Always have a good experience with YesAsia.

Date of experience: January 28, 2017
Germany
1 review
0 helpful votes
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Perfect!
January 27, 2017

I have ordered many times already at yesasia.com and I am very very pleased with the service and delivery speed! Thank you for bringing K-Pop to my home! :)

Date of experience: January 27, 2017
Hong Kong
1 review
0 helpful votes
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Service
January 26, 2017

Excellent service. Fast and efficient. Satisfied with the arrangement of the payment procedure. The delivery is on time. Will purchase good from this site!

Date of experience: January 26, 2017