In case you are thinking of subscribing, don't. Not nice people. A tricky and hidden autorenewal with no refunds, even if you don't want to use it and didn't know you had taken it out, and a really poor product. I think lots of reviews must be fake because it's really bad. See trustpilot- there is new review every few days saying it's a scam and making similar comments.
Tip for consumers:
Read the reviews! Don’t just look at the overall App Store rating but click into the reviews- so many are 1-star and say the same thing as this.
Date of experience: September 16, 2024
I subscribed to the trial period. The app is very basic and had no effect on my workout at all. I tried to cancel the subscription so that it would not renew. Their process to cancel does not work. In order to cancel, you must block them from your financial instution AND contact their customer service dozens of times and insist on a response that the subscription is canceled. I failed at this and they charged me for an additional 3 months of the service which I did not want. I immediately reached out to them, they said, sorry, our policy does not allow refunds even in the event you did not want our product. They are a fraud.
Tip for consumers:
Aviod them, they are a scam. You will need to go to your financial instutuion and block them from continuing to steal your money.
Date of experience: September 9, 2024
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