I needed a prescription for amoxycillin for strep throat and their website suggested $20 per month (you have to search the very small print through a near impossible to see link to see it will be billed at $240). Billable after the service is provided. I connected with their bot and told them what prescription i needed. After being told it is not an immediate service and would take 5 hours I told the 'person' to cancel my request. There was no consult or diagnosis needed as I knew what I had (strep throat) No prescription was ever given. Imagine my surprise when I find I had been billed $240 midway through this 'consultation'. I never received a prescription so there was no service provided. After multiple emails which the bot answered exactly the same (no refunds, you were given a consultation and a prescription) it was escalated when I said I was referring to BBB and licensing bodies. Finally heard back and was given a $165 refund. No chance to find out why $165. It was a take it or we wont give you anything response. What a scam. Looking at their online reviews (which I didn't before since I was so horribly sick) there isn't anything positive about this site and whatever 'service' they might provide. Beware!
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