• Your Store Online

Your Store Online

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Overview

Your Store Online has a rating of 3.9 stars from 120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Your Store Online most frequently mention customer service. Your Store Online ranks 3rd among Wholesale Electronics sites.

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How would you rate Your Store Online?
Top Positive Review

“Magic Trax”

TERRY J.
5/4/18

Fast shipping, excellent variety, fair prices. They seem to take a real interest in customer satisfaction. They even follow up with emails to see how you like the product and if everything is OK with the order. Nice touch.

Top Critical Review

“I ordered seat belt pals (all 6 different ones) for...”

Liz f.
12/25/13

I ordered seat belt pals (all 6 different ones) for Christmas for my kids, nieces and nephews. I placed the order the first of November. Plenty of time right? WRONG. SO, after contacting to see when the order would arrive, they were delivered 1 day before Christmas. Which was horrible, since i still had to ship 4 animals to Florida for my nieces and nephews. Almost 2 months to be delivered? I'll never order online from anyone but Amazon. They are trustworthy! This store was a joke.

Reviews (120)

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customer service (20)
Thumbnail of user terryj81
2 reviews
2 helpful votes
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May 4th, 2018

Fast shipping, excellent variety, fair prices. They seem to take a real interest in customer satisfaction. They even follow up with emails to see how you like the product and if everything is OK with the order. Nice touch.

Thumbnail of user lizf5
1 review
2 helpful votes
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December 25th, 2013

I ordered seat belt pals (all 6 different ones) for Christmas for my kids, nieces and nephews. I placed the order the first of November. Plenty of time right? WRONG. SO, after contacting to see when the order would arrive, they were delivered 1 day before Christmas. Which was horrible, since i still had to ship 4 animals to Florida for my nieces and nephews. Almost 2 months to be delivered? I'll never order online from anyone but Amazon. They are trustworthy! This store was a joke.

Thumbnail of user judiec1
1 review
0 helpful votes
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September 13th, 2015

I received great service and quick turn-around. The Mats are awesome, they work wonderful on the BBQ, no more vegetables falling thru the grates or sauce running down, it stays on the chicken, steaks & veggies. I even gave one set away as a gift and they were thrilled with them. Excellent service from *******@YourStoreOnline.net/

Thumbnail of user jessical88
4 reviews
0 helpful votes
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October 7th, 2015

Website is easy to navigate and I especially appreciated the company emails that notified me when my product was shipped and when to expect it. Also thank you for this opportunity to express how pleasant my buying experience was. I will visit your site again for future purchases.

Sincerely,

Jessica Lee

Thumbnail of user cliffordd14
1 review
0 helpful votes
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February 19th, 2016

I was a bit doubtful about the device. My wife has had a stroke and asked me to order it.
It works as described and stores easily in the side door pocket or glove box. We are both
Glad we ordered the item.

Thumbnail of user slaterh
1 review
5 helpful votes
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January 28th, 2014

These people are sleazy. The description of a snore reduction thing said you are able to fit it to your mouth. That is a lie, not an exaggeration. They did not refund my money. They should be in jail.

Thumbnail of user alexn44
1 review
0 helpful votes
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January 20th, 2016

The upright back posture support has really helped with my aching shoulders. After spinal surgery this has given me a lot of relief and dealing with the company was very pleasant as they immediately replaced my order when the wrong size was sent. It was nice to have treatment like this from a mail order.

Thumbnail of user raulr10
1 review
0 helpful votes
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October 15th, 2015

This company has done a good job of marketing their mouthpiece. I was interested enough to buy one of the mouthpieces and it has been helping me. I provided some feedback about my purchase and the company immediately had someone follow up with me in order to address my concerns. I am impressed because no other online company has done that. I believe that shows how professional this company is and I'm glad I made a purchase from them!

Thumbnail of user gertrudeg6
1 review
2 helpful votes
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December 25th, 2012

This is the worst bunch of thieves on the web. They take your money and then send nothing. They just keep lying on the phone. When, after 4 weeks, I requested a refund, they said o. K. but kept my $51.00 anyway. Never did return the money. These people belong in jail. A bunch of stink-all-over rotten lying thieves.

Thumbnail of user johnc383
1 review
0 helpful votes
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September 24th, 2015

I received my mouthpiece and had some issues with it fitting. Joe, from YourStoreOnLine, contacted me about my concerns and is sending me a different model that may fit my needs better. Couldn't ask for better service on an inexpensive product. They are trying to please where most companies could care less after they collect their money.
I was asked if I would do a review and this is my honest opinion.
John C.

Thumbnail of user danab22
1 review
1 helpful vote
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October 7th, 2013

Purchased the buy one get one free collaspable hose and after 20 or less uses it sprung a leak inside. Customer service sent a SORRY message stating only had a 30 day return policy. Good thing I did not give as a gift as I had intended. Will not be my store online in future. Buyers beware - with this site you can expect what you pay for or less sorry to say.

Thumbnail of user berylm8
1 review
2 helpful votes
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February 1st, 2018

I already own 2 tablemate trays and they are great. My mom moved in and i needed another one. Got on line and searched for it and found YourStoreOnline.net which had exactly what i wanted and at a great price. Had never ordered from them but took a chance and WOW what service. Was shipped fast, well packed, and arrived perfect. Can't get any better than that. Thanks!

Thumbnail of user kimp154
2 reviews
1 helpful vote
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April 11th, 2018

Found the great deal on the mesh screen door, two-for-one, and accidentally placed duplicate order. They took care of cancelling the 2nd order without me expending much energy. The item I did order was shipped with lightening speed and it's lovely. Many ask where I got them, so I've given them your ad info and website. Thank you!

Thumbnail of user bethd32
1 review
0 helpful votes
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February 19th, 2016

I loved the K-cup filters I bought from your website and it couldn't have been easier! In minutes I was able to order and had my order waiting at my door in just a few days. Thank you so much for doing such an excellent job. I would definitely use your online store again!

Thumbnail of user frankf598
1 review
0 helpful votes
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November 24th, 2020

Received outlet covers that did not work as advertised. Was asked to send an email before posting review if it was negative. Tried that. I was told to send items back at my expense which I did. After visiting a BBB site concerning YourStoreOnline, I found that a return label should have been offered. I then emailed asking if I could get a reimbursement for the postage I paid and this was the response that I received from them, verbatim, in an email; "That should of came with the refund check we sent you and if it did not you should of called or emailed us right away to tell us before paying to send them back." Not crazy about their policy or answer.

Tip for consumers:
Have to wait for a check from the company if you return items.

Products used:
None.

Service
Value
Shipping
Returns
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Thumbnail of user vickiem16
1 review
0 helpful votes
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September 29th, 2015

Not only was the website easy to navigate, the company went above & beyond to communicate every step of the sale to me. And very good follow up too. I will order from them again in the future without a doubt! The item I ordered arrived in the promised time and in good shape. Thank you for taking such good care of me!

Thumbnail of user felipeg8
1 review
0 helpful votes
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January 22nd, 2013

I ordered a Peanut Butter Maker and it was in stock but they found it for me just when I needed it and it was delivered on time.
The exchange/return service is excellent! The associates are always willing to help you and to go the extra mile I highly recommend this website

Thumbnail of user joel591
1 review
0 helpful votes
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September 6th, 2015

I am extremely satisfied with the product and service received shopping with your On-line Store. The merchandise was received quickly and in good condition at a reasonable value.
Great job.

Joe in North Carolina

Thumbnail of user jk33
1 review
0 helpful votes
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January 15th, 2013

Due to a work injury in December 2011 (and then surgery, then physical therapy), I was unable to use a KGB deals voucher before it expired in January 2012. When I contacted KGB deals about the expired voucher, asking about my options, they contacted yourstoreonline, who then agreed to honor the original voucher. I was blown away, as at best, I'd thought the price I paid for the voucher would be honored. To have the full face value honored - a year late - was completely unexpected, yet delightful. I am beyond tickled, and can't wait to see the animal pillows that I know my nephew will love at auntie's house. :)

Thumbnail of user kellym106
1 review
0 helpful votes
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August 20th, 2015

We purchased the mesh screen door to put on our back French door to keep the insects from coming in and allowing our dogs to go in and out. It is so easy to put up and we can actually leave the door open for fresh air to come into the house. I would highly recommend this product.

Thumbnail of user joer124
1 review
1 helpful vote
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January 31st, 2014

On an item I had recently purchased that didn't meet my expectations, YourStoreOnline customer service was quick to reply to my concern. They took the time to understand the problem and prompty refunded my purchase. 8-)

Thumbnail of user sharonw12
1 review
0 helpful votes
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October 8th, 2013

I ordered a product from yourstoreonline and needed to return it. Even though it was passed the order date of 30 days they said they would honor it. The people I talked to regarding the return were very nice and helpful.

Thumbnail of user julias46
1 review
0 helpful votes
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August 24th, 2015

I tried to order similar stockings from another vendor and they did not have my size. I googled and found YourStoreOnline and ordered them. I received them promptly and as advertised. I will shop here again.

Thumbnail of user felixn33
5 reviews
2 helpful votes
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September 2nd, 2020

The shopping site is a bit frustrating. It just crashes every time, suddenly you have to reload the page which is not at all easy

Thumbnail of user stepheng24
1 review
1 helpful vote
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November 29th, 2013

I bought 4 gel cushions from your storeonline and two were defective. They leaked on my car seats. I am trying to get the company to replace them

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From the business

YourStoreOnline is an online retail company that specializes in AS Seen On TV products, bringing those items to the everyday consumer at wholesale prices. We value each customer and strive for 100% satisfaction with not only our products but our services as well. We offer live customer service help as well as live chat, focusing on treating the customer as we would want to be treated. With seasonal hot products, buy 1 get 1 free deals and constant coupons, YourStoreOnline is a leader in online sales and marketing.

Company Representative

Thumbnail of user paulr53
Paul R.

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