• Your Store Online

Your Store Online

Write a Review

Overview

Your Store Online has a rating of 3.9 stars from 120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Your Store Online most frequently mention customer service. Your Store Online ranks 2nd among Wholesale Electronics sites.

See all photos
How would you rate Your Store Online?
Top Positive Review

“Magic Trax”

TERRY J.
5/4/18

Fast shipping, excellent variety, fair prices. They seem to take a real interest in customer satisfaction. They even follow up with emails to see how you like the product and if everything is OK with the order. Nice touch.

Top Critical Review

“I ordered seat belt pals (all 6 different ones) for...”

Liz f.
12/25/13

I ordered seat belt pals (all 6 different ones) for Christmas for my kids, nieces and nephews. I placed the order the first of November. Plenty of time right? WRONG. SO, after contacting to see when the order would arrive, they were delivered 1 day before Christmas. Which was horrible, since i still had to ship 4 animals to Florida for my nieces and nephews. Almost 2 months to be delivered? I'll never order online from anyone but Amazon. They are trustworthy! This store was a joke.

Reviews (120)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (20)
Thumbnail of user neelimak
North Carolina
1 review
1 helpful vote
  • Send Message
December 26th, 2017

Order confirmation steps are quite confusing you will never know, I tried to order a toy on 22nd DEC 2017 but did not go thru but I got a order confirmation email on 25th DEC 2017 with subject as "Your Invoice ******* Is Being Processed" and there is a charge 11.95(my order total was 15.95) which was not mentioned while ordering.

Thumbnail of user ls169
Arizona
1 review
2 helpful votes
  • Send Message
January 17th, 2018

They were gifts and the persons like them a lot. Thank you... one uses it in his survival gear as he works with the highway dept... the other has been experimenting with it... they are happy...

Thumbnail of user maryb81
District of Columbia
1 review
0 helpful votes
  • Send Message
July 31st, 2013

On June 14,2013, I ordered $83.00 of special hangers. My credit card was deducted July1. Today is July 31, I still have no hangers. I was promised a tracking shipping number 3 weeks... still no tracking shipping number.

Via email, each time I inquired about the hangers... I received an email..." Order Is Proccesing". When I call, I get a recording and left waiting up to 15 minutes with no one ever coming to the telephone. To assist me, I plan to contact my local TV Station's Troubleshooting Program.

DO NOT ORDER FROM THIS COMPANY! PLEASE, ACCEPT THIS WARNING.

Thumbnail of user robinh33
Louisiana
1 review
4 helpful votes
  • Send Message
December 10th, 2013

I would NEVER RECOMMEND this company to anyone, not even my worst enemy. If there were negative stars to mark for this company I sure would use them. I had a question on shipping my order and the customer service (General Manager) was very rude. When I asked to speak to his supervisor he said he was the general manager and I would have to write to the company to make any complaints. Scott Johnson the "General Manager" who was answering customer service lines was VERY RUDE and CONDESCENDING. I noticed that there is no where to rate your experience on their website. I wonder why. This company is a rip off.

Thumbnail of user vh16
Oregon
1 review
0 helpful votes
  • Send Message
October 8th, 2015

I was very happy with my order and the expedient way in which I received it they did a great job. I order a lot of things online and this is probably the best customer service I've had.

Thumbnail of user ashleyd13
Oregon
1 review
0 helpful votes
  • Send Message
November 9th, 2012

Even though I was well passed my 30 day warranty they are willing to work with me and make sure my 'Yourpad' Is exchanged with one that will work! Thank you! You guys rock!

Thumbnail of user robertp365
Washington
1 review
2 helpful votes
  • Send Message
March 21st, 2018

I was pleasantly surprised when I first opened the package. I was expecting a lot of plastic, but no... metal case, good feel and the lighters worked as advertised. Again, a great value!

Thumbnail of user kerit4
Arizona
1 review
0 helpful votes
  • Send Message
January 21st, 2016

I got two of the blankets for my girls. They love them. They are nice and long. The only think I would say they are not as soft as I thought. But over all we are very happy.

Thumbnail of user calandral
Georgia
1 review
1 helpful vote
  • Send Message
May 13th, 2014

The ordering process and receiving the product was within reason. I experienced great customer service, very friendly and easy to speak to. Thanks for great assistance.

Thumbnail of user aimeez1
New York
1 review
1 helpful vote
  • Send Message
December 28th, 2012

The WORST experience I have ever had... and I do a lot of online shopping. I ordered a peanut butter maker on November 3rd... three weeks later I still hadn't received the package. Called them and was told it was on backorder... they hadn't even sent an email! They promised it would be shipped first week of December. Well, never came. Then they promised second week of December. Never came. Then they said it was GUARANTEED by Christmas as they were shipping that day. Never received FedEx tracking number. Long story short, it is December 28th and I am still waiting on a package that is never to arrive. Customer service is rude (especially the CSR named Scot Johnson), they do not reply to emails and the supervisor refuses to call me back and I get sent straight to his voicemail. NEVER BUY FROM THIS SITE.

Thumbnail of user robertg4983
Australia
1 review
0 helpful votes
  • Send Message
August 22nd, 2023

Does not seem to charge or faulty glob or faulty charger
Charger light does not come on so l do not now what is the problem, if you have suggestion please advise

Thumbnail of user richardn613
Idaho
1 review
1 helpful vote
  • Send Message
October 23rd, 2020

Tried two pairs. Worked great. Easy put on and off.
Ordered four more pairs. Satisfied.
Showed others the compression socks.
They ordered and they are satisfied.

Thumbnail of user janicem26
Indiana
1 review
0 helpful votes
  • Send Message
September 17th, 2015

The zipper helps greatly to put the socks on. Swelling seems in control since I started wearing the zipper socks. I would recommend to anyone who has swelling in legs and ankles.

Thumbnail of user nelsono15
Pennsylvania
1 review
2 helpful votes
  • Send Message
May 9th, 2020

5 STARS for a great item I purchased
5 STARS for customer service for quickly resolving my issue
-1 STAR for purchase process and expensive shipping fee and long wait for delivery
4 STARS total overall

Thumbnail of user careyc17
California
2 reviews
5 helpful votes
  • Send Message
January 19th, 2014

They lie, lie, lie, lie, lie. All the good comments on this page come from their employee's I have contacted my Attorney General to deal with this site. Bye, bye

Thumbnail of user judys149
Arkansas
1 review
2 helpful votes
  • Send Message
March 29th, 2018

These were very comfortable and exactly what I was expecting them to be. The zipper makes it do much easier to put on. Thank you.

Thumbnail of user jaredh16
New Mexico
1 review
0 helpful votes
  • Send Message
September 21st, 2015

This site has some cool things for really good prices. When I've got a need for something, I'll be back.

Thumbnail of user kristieh
Indiana
2 reviews
0 helpful votes
  • Send Message
January 29th, 2014

Thank you for the great product with fast delivery service. I love it & will tell my friends about it.

Thumbnail of user wayner28
Hawaii
2 reviews
0 helpful votes
  • Send Message
September 21st, 2015

I used the mat for the first time yesterday. Works as advertised. Very easy to clean and re-use. Awesome product.

Thumbnail of user arielg1
Texas
1 review
2 helpful votes
  • Send Message
August 1st, 2012

I ordered a YourPadP4 from YourStoreOnline via an Eversave deal on May 30. Everything sounded great - the price was just right and the specs were just what I was looking for! The voucher stated 6 weeks for shipping. The item remained on backorder throughout the 6 weeks, and into the 7th week. I called the company, and was assured it would ship on July 13, or 16. Both days came and went. I then received an email stating the item would ship the week of the 23rd. I called on the 27th, and was again assured that it was being prepared for shipping, and I would receive a tracking number on the 30th. No such luck! Today I check the my account, and the item is backordered once again. I called the company and was told it would ship August 10th. I can no longer wait for this item, and do not want to hold to another promised shipment date. If the deal is too good to be true, it probably is.

Thumbnail of user carolr78
Florida
4 reviews
1 helpful vote
  • Send Message
August 4th, 2016

I ordered them for directions on the best to fill with water. They were easier since the opening was larger... I am very p, eased. Thank you!

Thumbnail of user arlenel62
Georgia
1 review
0 helpful votes
  • Send Message
November 20th, 2020

I had a problem with one of my outlet covers and without and complaining they replaced my defective part. Thank you so much

Thumbnail of user elinors
Virginia
1 review
0 helpful votes
  • Send Message
January 20th, 2016

I am quite pleased with the draft door stoppers. They arrived in a timely manner, and are working just as I hope they would. Thank you.

Thumbnail of user patsym18
Kentucky
1 review
2 helpful votes
  • Send Message
June 4th, 2018

I bought these for my mother to try. She says that they work good for her swelling and make her legs feel better.

Thank you.

Thumbnail of user zakm9
Washington
1 review
0 helpful votes
  • Send Message
October 19th, 2013

It was an easy site to navigate and order was a breeze. The cushions got here quick and can't ask for anything more then that!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

YourStoreOnline is an online retail company that specializes in AS Seen On TV products, bringing those items to the everyday consumer at wholesale prices. We value each customer and strive for 100% satisfaction with not only our products but our services as well. We offer live customer service help as well as live chat, focusing on treating the customer as we would want to be treated. With seasonal hot products, buy 1 get 1 free deals and constant coupons, YourStoreOnline is a leader in online sales and marketing.

Company Representative

Thumbnail of user paulr53
Paul R.

How do I know I can trust these reviews about Your Store Online?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Your Store Online?