Your Store Online has a rating of 3.9 stars from 120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Your Store Online most frequently mention customer service. Your Store Online ranks 2nd among Wholesale Electronics sites.
Fast shipping, excellent variety, fair prices. They seem to take a real interest in customer satisfaction. They even follow up with emails to see how you like the product and if everything is OK with the order. Nice touch.
I ordered seat belt pals (all 6 different ones) for Christmas for my kids, nieces and nephews. I placed the order the first of November. Plenty of time right? WRONG. SO, after contacting to see when the order would arrive, they were delivered 1 day before Christmas. Which was horrible, since i still had to ship 4 animals to Florida for my nieces and nephews. Almost 2 months to be delivered? I'll never order online from anyone but Amazon. They are trustworthy! This store was a joke.
I enjoyed using the website rather than calling a number and being pressured to buy more products. I can browse at my leisure and not feel pressured.
So easy to buy from this place. I ordered and received my order in super fast time.
It was exactly what I wanted it to be. Thanks!
I ordered a flashlight that clearly showed photos of the product in the ad. Was supposed to be a 30,000 lumen flashlight for $ 29.95 that lit up a canyon in the photo. Ad even said it had a money back guarantee. They shipped me a $ 5 light that couldn't light up a 10 foot bedroom, it was scuffed and chipped like it was used, and they sent it with a charger that cannot be used in the United States. Their response... "all of our other customers liked the product". They said do not return it, since it would cost almost as much as the flashlight. They suggested giving it away, and they would refund 10% of my purchase (but I don't know anyone in Europe or Asia, and I certainly wouldn't spend the shipping charge to give it away). After back and forth emails, they came up to 40%, which was unacceptable, so I forced the chargeback through Visa. Fast forward a couple of weeks, and I ordered outlet covers with LED night lights built in. In less than 30 days, I have two night lights with dead LEDs that are supposed to last 25 years, and two that have defective light sensors, so they stay on all the time. Their response... "all of our other customers liked the product". Both times, their tracking information was false, and the shipping took several weeks. In BOTH cases, I did not order from yourstoreonline.net, one order was through a Facebook ad, and the other from a random vendor recommended by Google. These people HIDE and CLOAK their identity, so their poor customer service and crappy products won't be found out right away. These people are frauds and need to be run out of town. Wish I could give them ZERO stars.
Tip for consumers:
DO NOT BUY ANYTHING FROM THESE SCAMMERS
Products used:
None... cannot charge the flashlight since I am not in Europe or Asia, and the night lights will be replaced with products purchased locally, where they can be returned if they don't work.
Gave a lighter to my sons-in-law for Christmas and they made great gifts. Very nice lighter and really works well!
This company originally did not want to honor a coupon for a hoverboard I was looking at, but did honor the pricing and made good on their mistake!.
I've been waiting for 12 weeks and my order has not been delivered! Will not refund me and the shipping cost is $24! Rip-off!
Mouthpiece worked to control my snoring for about three weeks then my wife complained that I was snoring again even while wearing the mouthpiece.
Very happy with the mesh screen door with double magnets. Love the store. Easy to navigate and order. All in all, a great experience!
Placed my order with no problems and received my items sooner than the estimated time of delivery. Was very satisfied with the experience!
These worked very well for our library program. The order was sent quickly and the quality of the product was excellent. Very good value. Thank you!
I have made a few purchases this past year, with discount vouchers and without, and have always been happy with the product.
I bought a claw machine that was damaged and the returns manager was very helpful in getting the machine replaced
I have ordered from this company a few times. I have had excellent customer service. I will definitely order from them again.
Great magnetic screens for air ventilation in windy places & great in keeping out the flies! Great product.
The customer service people I encountered from the ordering process to the return process have been helpful.
Shipping should of been 4.95 and was charged 10.00.
10.00 should of been overnight shipping
The product was what was expected
This mouthpiece really helps me by helping to keep my mouth closed during sleep therefore stopping the snoring".
The grandkids love them. We would reccomend them to all. These are great for setting around the campfire or playing hide and seek.
Tip for consumers:
If any problems contact them and the will fix problem.
Products used:
Lined jackets
I would give this website zero stars if it was an option. Avoid buying items here, no matter how great the savings look. I completed my purchase for a tummy stuffer on 11/12/13, and they were guaranteeing delivery by Christmas. My credit card was charged on 12/12/13, but the online account I created with them wasn't showing my item was processing or that it shipped, so I called customer service. I was assured that my item was in processing, and magically my online account updated to "processing". I called two more times before the holidays, because no tracking information or emails ever came for my product. Each time I was assured that my item was en route and would be delivered by Christmas, and was given the excuse that with such high volumes of shipments, they weren't able to update the online accounts to reflect package locations. Each time I asked if they were guaranteeing delivery by Christmas, and was even told they gave me a complimentary upgrade in shipping to assure my gift would arrive on time. You can probably guess that my package wasn't delivered before Christmas (in fact, no tummy stuffer ever came). I called customer service again on 12/26/13, and was told that my package made it to its destination. I called bluff and immediately they offered me a full refund Hmm, sounds suspicious. I asked for the refund and was told that even though they withdrew my funds electronically, they could only refund me with a paper check. I confirmed the address on file and asked when I could expect the check- I was told it should arrive on or before 1/3/14. Today is 1/7/14 and no check. I called customer service again (by the way, I spoke to the same guy all 5 times that I called… never had that happen before), and he told me they haven't even sent my check yet, but (coincidentally) they are sending out all refund checks tomorrow. I'm sure. Needless to say, I have already called my bank to dispute the charge as I'm pretty sure the check they will be sending me is about as real as Santa and the tummy stuffer they supposedly shipped for me.
I saw the rug grippers and i knew i wanted to try them out. It was so easy to order and the delivery was stress free. I love the rug grippers.
I love it thank you for shipping so fast i haven't tryed it yet but i know i will love it and again thank you for shipping so fast.
Upon ordering and receiving the product... Couldn't get any better they are providing great solutions. Thanks yourstoreonline.net
ORDERED A CAN OPENER THEY SENT ME SOME CHEAP PIECE OF JUNK THAT IS NOT EVEN ON THEIR WEBSITE BEWARE CANNOT GET THEM TO REFUND THEY ARE A RIPOFF
YourStoreOnline is an online retail company that specializes in AS Seen On TV products, bringing those items to the everyday consumer at wholesale prices. We value each customer and strive for 100% satisfaction with not only our products but our services as well. We offer live customer service help as well as live chat, focusing on treating the customer as we would want to be treated. With seasonal hot products, buy 1 get 1 free deals and constant coupons, YourStoreOnline is a leader in online sales and marketing.