Yoybuy.com has a rating of 4.4 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yoybuy.com most frequently mention customer service, taobao agent, and fast delivery. Yoybuy.com ranks 12th among Discount Shopping sites.
I have been buying from YoyBuy since 2019 and I am quite very satisfied with their service. Especially online help/chat always quick and answers all of my question. Simply the best proxy shopping in China! <3
I have been a customer of Yoybuy since 2015. The first two years were pretty good. Yoybuy was fairly reliable. But after 2017, the service declined dramatically. Yoybuy is supposed to place a priority on the issues Merchant-level members face, but this has not been my experience. When Yoybuy loses packages or does not carefully inspect items received from merchants, it will try every trick to shift responsibility onto the customer, even if shipping insurance has been paid. To make matters worse, when Yoybuy takes several months to deliver a forwarded parcel, its inept accounting system will time out for confirmation of received parcel with the parcel still in transit. This will preclude customers from receiving coupon points for the parcel. Why? Because Yoybuy required several months to deliver the forwarded parcel. In these situations, Yoybuy refuses to accept responsibility and will always scheme to find a way to make customers pay for its own ineptitude.
I'm a yoybuy user for around 2 years. The customer support is excellent, clear and fast. I can buy without problems in chinese stores directly as any asian buyer. Its a good company.
Products used:
toys
Recently purchased nearly a thousand dollars worth of merchandise via Yoybuy and will be ordering more from them very soon! Order came from China to the US very quickly. Great prices!
VERY GOOD:)
Their service is good and the best of all is the insurance
Of the products, thus guaranteeing the care and value of the product
It would be great if they provide the service by sea. I think they would be unique.
Would be the first to make purchases :)
YOY B. [Yoybuy Rep] Dear customer,
Thanks for your support, We can offer the service by sea, please send your need to service@yoybuy.com.
Best regards!
YOYBUY
From long time i'm using YOYBUY
& they always great with everything
Also with problems & delay.
& they perfect Flexible handling with customers
& also helping for who need & fast with find Successful solutions
I really love yoybuy - so much that I will keep shipping my items from this site.
All orders are being taken care of and all chat agents so far are a total rockstar. Yoybuy is the best!
Tip for consumers:
Very user friendly
Products used:
All of them
Have lost 120 for shopping with YoyBuy.com Have ordered a washing machine part, that has arrived used and broken. The company has refused to provide any explanation and offered us 6000 points instead of refund.
I am sure you can buy a bag of Chinese Tea through them and you will receive it, but the rest of the goods, as clothes, electronic items, etc, do not even attempt to buy, as you will regret it.
Poor communication, they simply do not read your email and do not want to understand what you have asked them. If you want to loose the hard earned money, better to give to the charity. THINK TWICE BEFORE MAKING ANY PURCHASE TROUGH YOYBUY.COM
This my first and last shopping with them.
Wonderful and fast service. After my first order I was rewarded with USD20 coupon which I used to make a second order. Every item has arrived and In great condition.
Bravo Yoybuy
I have been using the service since 2018, there are no complaints, an honest company. Even during the pandemic in 2020, we were able to deliver a package. I recommend using it.
You can buy items from different stores in China and they put them all together for shipping to you. Their platform is very easy to use and keep track of things.
I have been shopping in this virtual store for 2 years and they are excellent during all this time I have given my confidence and my money so that they can make purchases for me and I have always had the best experience, the results were quite good, and when some Once I had some problem with some product in out of stock, they gave me the necessary help and not to mention regarding the shipment of my packages to my country, they are always kind enough to give you advice on what is the best shipping method, also thank a lot to the online support team has an incredible patience and willing to help, for me it is the best shopping page that exists, I recommend it 100%
Through Yoybuy I have always bought small items that I have been able to bring for the cheapest shipping, and I have never had any problems. In my experience, they are a good service.
I am delighted with their work with clients! They quickly and thoroughly answer any questions of interest. Delivered on time. If there were any problems - everything was quickly fixed
I always buy my electronic parts with yoybuy and they do the whole purchase process quickly. They offer assistance all the time. I am very satisfied with its service.
Tip for consumers:
This is a warehouse and you need to chose first the items you want in chinesse online shops.
But, They can assist you with your purchase.
Products used:
electronic parts
Hello everyone! I am immensely satisfied with everything, everything has come safe and sound. I want to express my deep gratitude to the site Yoybuy.com.
I wish you prosperity.
Overall the website is fine once you get to know how it works
Some times there are problems eith parcels missing or returning to sender that can happen but most parcels i get in time and very fast with in 15 days of even within 2-5 days what makes this website so good is that the shipping is fast if you need a dress within 2 weeks for a small price this is the site!
I hope that they will improve the 30-35 shipping with beter tracking one
I orderd 5 kilo gram parcel and stil no sign of the parcel makes me very worried and for the online chat i hope the site emproves to a better overall grapic design that is more of the age 2020 and better service sometimes get mad reply or they did not read my message that well wich makes it harder to communicate
Ordered a few things already on there site. Each time they have did a awesome job.
They are fast in their order to taobao and also the shipping from their repository is fast.
Yoybuy user name eri1982, Fast, convenient shopping! I have repeatedly ordered almost always I was satisfied with delivery is also fast enough just a little expensive
I have been using taobao for 3 years now for buying clothes and wigs and I find their service to be really good, prompt communication and the shopping cart feature is a huge add-on to me
Yoybuy is just leading parcel forwarder that exist on the market. They package are always on time (average time of delivery is 2 weeks) and always willing to help.
I highly recommend!
The shipping method is fast, the packaging is very strong so the goods can't be damaged. With this service you can buy everything you want from China.
I do own physical store with phone goods. I have tested a lot of order and delivery services to EUROPE, but YOYBUY.COM is the best quality service for ME. I do love they photo quality. Also they provide A LOT of delivery services to EUROPE.
I used YOYBUY almost 3 years, although sometimes my parcels shipping time is longer than usual because of some special items.
I am planning to be their drop shipper...
Yoybuy - Taobao english version helps non-chinese customers easily buy from China and deliver products with our fast international shipping service worldwidely. | China buying agent
Dear too,
Thanks for your review, During 22th-31th. Aug celebrating YOYBUY 9th Birthday, big discount is wating for you! Nice day!
Best regards!
YOYBUY