Yoybuy.com

I ordered cards on taobao through yoybuy and with their help everything went smoothly. They have a live chat feature which is amazing! They helped me so much when talking to sellers. Once I paid for shipping it was sent within 2 hours. It took only 4 days to receive my package after. I'm so happy with everything and have already made my next purchases. I really recommend yoybuy if you need anything from China!

I ordered several packages, something for myself, something for resale.
Recommended to friends, they also made purchases through this service.
Everything is generally good, one parcel was lost by the transport company, yoybuy returned the money. I am happy to use it again, after the pandemic in my country.

I use the warehouse, I buy things myself.
Very responsive and careful staff!
It has already come a lot of parcels, packaged remarkably.
Shipped very quickly. Recommend!
Пользуюсь складом, вещи покупаю самостоятельно.
Очень озывчивый и бережный персонал!
Пришло уже очень много посылок, упаковывают замечательно.
Высылают очень быстро. Рекомендую!

I have been a customer of Yoybuy since 2015. The first two years were pretty good. Yoybuy was fairly reliable. But after 2017, the service declined dramatically. Yoybuy is supposed to place a priority on the issues Merchant-level members face, but this has not been my experience. When Yoybuy loses packages or does not carefully inspect items received from merchants, it will try every trick to shift responsibility onto the customer, even if shipping insurance has been paid.

To make matters worse, when Yoybuy takes several months to deliver a forwarded parcel, its inept accounting system will time out for confirmation of received parcel with the parcel still in transit. This will preclude customers from receiving coupon points for the parcel. Why? Because Yoybuy required several months to deliver the forwarded parcel.

In these situations, Yoybuy refuses to accept responsibility and will always scheme to find a way to make customers pay for its own ineptitude.

Hi! For the first time I bought on this service! The support is beyond praise. The product arrived it was checked and sent to me by the transport company! I am very happy and have already placed a new order! The first order came perfectly Packed in working condition. I can safely recommend this site for orders from Chinese Internet sites. Solid 5 stars!

I order several exclusive taobao items, they collect everything and send it to my country, most of the packages came very fast, and when one of them are delayed, they have a very good customer service

Very qualified staff, really enjoyed the chat. He took delivery to Russia with a weight of 2 KG, delivered within three weeks and packed extremely fine. The manager helped to deal with the method of ordering on the site and generally provided all possible assistance. Thanks you.

I ordered a rare water cooling system for over $500, Yoybuy shipped it to me twice but failed twice because they didn't ship correctly. I then opened a case with paypal. A new tracking number was given there, I got a cheap Iphone case, watch out, there is no end to cheating here.

I learned from the Internet that on the site YOYBUY.com you can buy it cheaper than on aliexpress. This was indeed confirmed. My first purchase was very expensive (above $ 250) The site is convenient, you can find the product even by photo. I was assigned a personal Manager who was constantly in touch, answered all questions on WhatsApp. I'm happy with the service. The staff is polite

I bought few PC motherboards on Taobao using Yoybuy service and my experience was much better than I expected, seriously, it's awesome. Just few things are worth to mention:
1) Parcels arrive to Canada during pandemic no problem, with tracking provided. I've got two already;
2) Customer service is very responsive, they handle possible issues with Taobao sellers on your behalf;
3) Detail pricing (item price, storage, insurance, service, Paypal, shipping...) is available before you buy something. I didn't know before that there are so many different fees, LOL. It's still better than on Aliexpress;

Overall, it's highly recommended.

I started to use yoybuy as intermediary to my internet shoppings on taobao since 2018, they are always clear about the cost of its services and I think it isn´t expensive at all, also when I have had any problem or doubt give me so fast and kind attention.

Do not check the goods, order came with all in wrong color/ size, also miss some.
They refuse to make any refund.
Rude customer service ever...
Made a PayPal claim to get my money back. I won the dispute.

Perfect for shopping through China, have shopped multiple times, paid by credit card and money order, absolutely reliable. In addition, if there is a suspicious situation in the products, they inform you beforehand. An excellent work ethic. Thanks yoybuy.com

My very first parcel forwarding experience from China, and definitely after considering several options, Yoybuy.com was the way to go, incredibly fast and an awesome customer service if you get a bit lost in the process. I am already planning my next shoppings. :)

This site can very well scam you, probably they fulfill low value orders so that they get the slightly higher ones where they grab the money and don't deliver.
Unfortunately I just ordered on their nice site goods from Taobao of ~$750 and they refused to fulfill the order, sent some scammer style emails that I should pay them again via western union for "security" reasons. I am now trying to make claims with Visa to recuperate my money, hope it would eventually work.
Awful experience. Do not do business with these crooks.

Very happy with my first purchases, without hesitation I will continue shopping, recommended 100%, you find all kinds of items for both store and gifts, the shipments were fast and the packaging perfect.

Based on my experience with Yoybuy so far, I'd say it enabled and really facilitated my purchase of overseas products.
The items were promptly bought on the same date of order. It didn't take long for their arrival. It was most important that quality was examined before delivery.
When I had questions with orders, I received timely and helpful responses from agents via live chats. Although the shipping cost was a bit high, there were discounts for DHL and EMS.
Overall, using this site was an enjoyable process.

They are charging money for digital goods! Mentioning that item who cost 0.96$ need pay additional 6$ to be digitally delivered. My opinion that this not okay from you guys and this considers as scam! Most of Asians have same mentality and they will scam you if that's possible! Stay away from this website and safe your money!

I ordered some items through this service and was promised that the shipping cost would be a certain price which was competitive, but when it came time to pay for the items to be forwarded the price they were charging was 3 times as much as they said making it really unreasonable to pay. When I contacted support they were no help through e-mail, sending a couple copy and pasted sentences of irrelevant info. Chat support recommended that I wait until I order more to pay for it then. The costs were twice as much as you would pay on dhgate or alibaba.

Very bad service, items come faulty one item came empty just the box! I worked with them for over 5 years. When they sent me item that is not as described and different from the one on the picture, i asked for a refund which they refused. I made complaint through PayPal now they blocked my account and I had money there! They are scammers. Also, they weight items differently, when I paid 70$for 2kg item including fees etc. After item arrived I weighted the parcel at home before opening and it was 1.2kg

ATTENTION!
Three months ago I paid over $ 300 for the package.
I have not received parcels.
Yoybuy wants money from me again (2500 cny).
If I pay them again, maybe they will send a package to me or not.
These are ordinary thieves, they take the money but they do not send the goods. I inform the police in China about everything.
Perhaps they will be closed down by this business.
I warn you of using their services.

yoybuy.com is trying in the sense that the help to translate Chinese language into English language for those who are not Chinese speakers. Their services are good because the help to make sure customers get the best when it comes to their goods.

Used yoybuy service about 3 times now. One of the times my items never arrived so I had to message customer service for almost half a year until one of the agents proplery responded and agreed to refund my purchase. Other two times went smoothly.