• Yoybuy.com

Yoybuy.com

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Overview

Yoybuy.com has a rating of 4.4 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yoybuy.com most frequently mention customer service, taobao agent, and fast delivery. Yoybuy.com ranks 12th among Discount Shopping sites.

  • Service
    68
  • Value
    67
  • Shipping
    69
  • Returns
    57
  • Quality
    66
118
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How would you rate Yoybuy.com?
Top Positive Review

“Eazy!”

Shane K.
1/4/21

I have been buying from YoyBuy since 2019 and I am quite very satisfied with their service. Especially online help/chat always quick and answers all of my question. Simply the best proxy shopping in China! <3

Top Critical Review

“Yoybuy Cannot Be Trusted”

E S.
7/12/21

I have been a customer of Yoybuy since 2015. The first two years were pretty good. Yoybuy was fairly reliable. But after 2017, the service declined dramatically. Yoybuy is supposed to place a priority on the issues Merchant-level members face, but this has not been my experience. When Yoybuy loses packages or does not carefully inspect items received from merchants, it will try every trick to shift responsibility onto the customer, even if shipping insurance has been paid. To make matters worse, when Yoybuy takes several months to deliver a forwarded parcel, its inept accounting system will time out for confirmation of received parcel with the parcel still in transit. This will preclude customers from receiving coupon points for the parcel. Why? Because Yoybuy required several months to deliver the forwarded parcel. In these situations, Yoybuy refuses to accept responsibility and will always scheme to find a way to make customers pay for its own ineptitude.

Reviews (334)

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Reviews that mention popular keywords

customer service (46)
Thumbnail of user danilk
Ukraine
1 review
0 helpful votes
  • Send Message
December 22nd, 2019

Супер мне нравится. Вы можете покупать товары в разных магазинах Китая, и они складывают их вместе для отправки вам.

Thumbnail of user linzf
France
1 review
0 helpful votes
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January 20th, 2020

Youbuy est sans doute le meilleur agent taobao. Service fiable et rapide. Attentionné et aimable!

Thumbnail of user anthonyf66
Ecuador
1 review
0 helpful votes
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December 7th, 2016

Segun yo, esta pagina es la mejor.
Si te registras te regala un cupon de $10USD.

Thumbnail of user juana64
Chile
1 review
0 helpful votes
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August 5th, 2016

MUY BUEN INTERMEDIARIO ME GUSTO BASTANTE, RECOMENDABLE!

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From the business

Yoybuy - Taobao english version helps non-chinese customers easily buy from China and deliver products with our fast international shipping service worldwidely. | China buying agent

Company Representative

Thumbnail of user yoyb1
YOY B.

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