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Yoybuy.com has a rating of 4.4 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yoybuy.com most frequently mention customer service, taobao agent, and fast delivery. Yoybuy.com ranks 12th among Discount Shopping sites.
I have been buying from YoyBuy since 2019 and I am quite very satisfied with their service. Especially online help/chat always quick and answers all of my question. Simply the best proxy shopping in China! <3
I have been a customer of Yoybuy since 2015. The first two years were pretty good. Yoybuy was fairly reliable. But after 2017, the service declined dramatically. Yoybuy is supposed to place a priority on the issues Merchant-level members face, but this has not been my experience. When Yoybuy loses packages or does not carefully inspect items received from merchants, it will try every trick to shift responsibility onto the customer, even if shipping insurance has been paid. To make matters worse, when Yoybuy takes several months to deliver a forwarded parcel, its inept accounting system will time out for confirmation of received parcel with the parcel still in transit. This will preclude customers from receiving coupon points for the parcel. Why? Because Yoybuy required several months to deliver the forwarded parcel. In these situations, Yoybuy refuses to accept responsibility and will always scheme to find a way to make customers pay for its own ineptitude.
Very grateful, excellent service, prompt attention. All my products arrived complete. They provide you with photos of your items. I recommend buying from YOYBUY.
I have been buying through taobao for 2 years. All issues are resolved on time. Very nice account manager. Every year they develop and improve their work.
He worked 1 time with this company. Everything went successfully. Support service helps in all matters. Convenient interface. Software is well packaged
Responsive cheap and economical they are help full with the items
They are a bit under corporative but they can overcome that not bad for a new
Company
I'm using the service since 4 months and everything is ok, the service at chat and email is excellent and I will use this for long time. Greetings from México!
YOYBUY - Excellent service! Wonderful service, all at the highest level! I recommend for all comers to use the services of this intermediary!
/Serafim/.
Some times I contact their customer service when I order a wrong item to cancel. They canceled and refund money to my account. And good customer service and shipping prices are all good.
hello.im customer yoybuy. I can write my review. First yoybuy can be quick for my order, two yoybuy very quck for shipping to me. And last im get my package. Very thank you yoybuy
Its one of the most trusted taobao agents who are extremely efficient with a great staff ans excellent service,,,Dont think twice before using it...You wont regeret.
Received our first parcel in perfect condition. Many thanks to the customer team, especially May. We are from Austria. Now live in Thailand.
Yoybuy is the most efficient purchasing agent in the market, it allows us to obtain excellent products, and at a good price.
Tip for consumers:
es muy bueno yoybuy
Products used:
bolsos
They offer $10 coupons for each positive review, but you can't even use the coupon unless you spend $75
All the products arrived on time despite the pandemic and quarantine in Chile, I also had a problem with the payment and an agent solved the problem inmmediately, it is recommendad.
From my very first experience this is so-called big company turns out to be a single person fraud business. Let me demonstrate it step by step. I have made two orders under my YUYBUY account and paid for them via Paypal. In the same evening I got an email from YUYBUY that my account is locked and if I want to proceed my order further I have to pay 50% more via Western union, Web money, QIWI or TT (bank transfer), alipay or wechat. During the process of clarifying the issue with the agent via chat I realized that this so-called company does not have live money to redeem the items ordered by customer. In my case the budget of two orders was less than 600 USD))). I did not agree to pay any extras in order "to establish a trustworthy relationship with YOYBUY" and as alternate option the agent offered a refund procedure where a buyer losses money on exchange rates. Eventually I have opened a dispute at Paypal and guess what?! Right, the agent does not respond on it despite the fact that he/she has viewed the dispute.
Choose your business partners wisely and pass by those like YUYBUY.
Ludzie uważajcie oszukują! Wysłali mi niby paczke ale byla uszkodzona wiec wrocila spowrotem do nadawcy! Kazali mi caly czas czekac to tydzien az w koncu minelo 2 miesiace i nic! Zero zwrotu platnosci! Zganiaja wszystko na firme zeglugowa! Zlodzieje uwaga na nich!
People think cheating! They sent me with a package but it was damaged so I returned to the sender! They told me all the time to wait this week and finally 2 months and nothing! Zero return of payment! They are all over the shipping company! Thieves attention on them!
Excellent super fast service, I'm from Argentina
The product arrived in my country in less than 15 days
My doubts were always answered with seriousness and kindness
I will buy again very soon
Tip for consumers:
Cómo se pronuncia
Buy very safely
Products used:
All products, jackets and men's socks
Always satisfied! Its literally one of the best agents for Taobao, I've been using it for more than 3 years, and they have never let me down.
I am always very happy with the purchase! Fast and all is well! For many years I have been buying goods through them!
Love it! Fast customer service. Allows picture requests. Fast shipping. Also sends emails for you to know if your items already arrived.
I've been using Yoybuy for years now and I've never had problems with them. They have decent customer service. Emily M
V good site for shopping, trustworthy simple to use and the executives are very helpful. I love doing shopping here
I consider this is the best service for shopping because they move fast and they have an excellent customer support. Great job keep it up like this!
I have excellent shopping experience on Yoybuy, easy payment with safety and fast shipping. I will buy again soon!
I have been working through Yoybuy for several years. I don't see any alternatives yet. Good service and reasonable prices for services. Recommend
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Yoybuy - Taobao english version helps non-chinese customers easily buy from China and deliver products with our fast international shipping service worldwidely. | China buying agent
