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Yoybuy.com has a rating of 4.4 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yoybuy.com most frequently mention customer service, taobao agent, and fast delivery. Yoybuy.com ranks 12th among Discount Shopping sites.
I have been buying from YoyBuy since 2019 and I am quite very satisfied with their service. Especially online help/chat always quick and answers all of my question. Simply the best proxy shopping in China! <3
I have been a customer of Yoybuy since 2015. The first two years were pretty good. Yoybuy was fairly reliable. But after 2017, the service declined dramatically. Yoybuy is supposed to place a priority on the issues Merchant-level members face, but this has not been my experience. When Yoybuy loses packages or does not carefully inspect items received from merchants, it will try every trick to shift responsibility onto the customer, even if shipping insurance has been paid. To make matters worse, when Yoybuy takes several months to deliver a forwarded parcel, its inept accounting system will time out for confirmation of received parcel with the parcel still in transit. This will preclude customers from receiving coupon points for the parcel. Why? Because Yoybuy required several months to deliver the forwarded parcel. In these situations, Yoybuy refuses to accept responsibility and will always scheme to find a way to make customers pay for its own ineptitude.
I have been using the site for more than 1 year. It Works very well. The system is very simple and flexible. I'm almost becoming Merchant.
I am from peru and have excellent experiences buying in yoybuy their service is fast and they answer your questions in any doubt about the product
The service was excellent, im happy overall for the fast answers, they are trying to solve all problems
I recommend them to anyone who needs to order something from Taobao.Their service is fast and really efficient!
Haven a great job I have bought with you and I have also used the warehouse service, it seems that there is nothing to improve.
Through YouTube I was looking for a China purchasing agent
Yoybuy comes to me.
I registered and read all the tutorials, soon I started to choose my products, I chose payment by Paypal and made a big purchase of 622.00 dollars, soon after paying the purchase I went to check and everything was all right, I went to sleep, the other day going to buy more, my surprise, the site did not allow my login, I tried again and nothing...
I emailed them that they would only respond the next day, they said that I was a new buyer and that the volume would have to take the money from Paypal and pass it on to them on deposit.
I laughed, what reason would this be, it seems that I will take the security of Paypal to deliver to these [edited by the Claim Here] by deposit.
I contacted, Paypal opened a dispute, there they decided to dialogue, serto? No, it was not like that, in the dispute they wanted me to close the dispute for them to return my money, I asked Paypal for an argument, they defended me, they said not to do it, that if I did I would lose my payment because of that I do not give more to open dispute.
Conclusion, take care of p ilan, on the other side of the world.
Great service and fast response. I love how they accept western union and stripe as payment methods.
This company is excellent and they have excellent customer service, I advise everyone to deal with them
Thank you for 5 years old service. Trust me its best! Its really helpful to make package to Turkey. There are many shipping options.
Every time I need buy special goods, I use delivering service over yoybuy.com. It's simple, fast and lighting. I was recommend it my friends.
I have been using yoybuy for shopping in China for over a year. I live in Brazil and my products arrived perfect. Recommend it to everyone.
Company that can help me without causing problem, and quick response in response complaints customer
I have been using yoybuy for more than 5 years now and spent over 15k. Never had any problem. The supports are always friendly and helpful.
Using taobao.com I can find every accessory for my WWE figure collection that you cannot find in any store or other web site. YOYBUY is the best
I like this website because very easy to order and calculate the total. I bought from 1688 and the shipping free also cheap. Thank you
I got no problems when using yoybuy, and when I did, a person was there to solve my problem in no time, deserved 5 stars
Tip for consumers:
to search up on reddit or youtube on how to use it properly
Products used:
3 puffer jackets
Its very reliable and the staff try to solve all your requests quick. It has and excellent service! (Daniela_von)
I did my first order on this site and I was really satisfied!
Perfect flawless product, fast and reliable service
I have ordered many times from Yoybuy.com to send me packages from china and they deliver it quickly, it is a great experience.
They're very fast and the customer service is really good. My package arrived on time and in good condition. I definitely recommend it!
Customer service is the best and the bigger is your shipment yo will get a lower cost in your courier. I absolutely recommend it.
Tip for consumers:
The bigger is your shipment the cost will be lower and you get a $10 coupon to your first shop!
Products used:
Skirts, sweaters and a pair of socks
After they gives you a price with fees for his comission
They ask you for another FEE + 10% of the cost of the product LOL, so much for expensive ones, + shipping cost by EMS (expensive) + other fee + you have to pay customs in EMS and this is very expensive.
When you pay all this and your price is multiplied x2x3 than other webpages, they send you a copy or bad quality item same as you ordered, and this only if you recieve it.
$#*!ING SCAM.
Customer service is exceptional, I wish the sellers will ship the products faster though. Great site
I simply love it because they are more than helpfull and reliable. I will recommend them to everyone
Gain trust and grow your business with customer reviews.
Yoybuy - Taobao english version helps non-chinese customers easily buy from China and deliver products with our fast international shipping service worldwidely. | China buying agent
Dear Rod,
Thanks for your review, congralations on becoming a Merchant, Being Merchant can enjoy 0% service fee and other more benefits!
Best regards!
YOYBUY