Zenni Optical has a rating of 3.5 stars from 4,162 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zenni Optical most frequently mention new glasses, customer service, and good quality. Zenni Optical ranks 5th among Eyeglasses sites.
This company does not typically respond to reviews
The prescription entry process was a bit clunky, but the glasses for my daughter and myself arrived exactly as virtually tried on with good price and a quality product.
My glasses shipped 5 days ago. It took 6 days to get from Kentucky to Chicago. (did they walk?) Now they have been in Chicago 2 days, Even thought they emailed me and said they would arrive yesterday, they didn't. Now I have been told it will be 3-7 days to get from Chicago to my house which is 5 miles away, I could probably walk that distance 10 times in 3-7 days. I have ordered stuff from China that came faster. Never ever ever will I order from Zenni again. Their glasses are cheap, but you will die of old age before the arrive/
Always a good experience with Zenni. Love my glasses.
Agent very helpful with getting order for me right
Great service. Speedy delivery. Refunded an order and it was my mistake.
This tinted glasses fits my personality and lifestyle
Easy. Quick. Reliable. Glasses are a little too big but I get compliments on them.
Glasses never take long to arrive. Very well priced too.
Quality is good, price us right. Arrived on time and was exactly what I ordered.
Everything was received quickly and happy with order.
These glasses get so many compliments. Everyone loves them.
Good value for the price! Arrived reasonably fast.
Fit perfectly! And you cannot beat the price. Will order again
Usually cheap junk except for only a few exceptions
Glasses were delivered in record time. Thank you! I will continue to order from Zenni for certain.
It's easy to order and the glasses received is very good.
Had a great experience and will return next time my son loses or breaks his glasses
Delivered efficiently and exactly as ordered. Will definitely order from Zenni again!
Always love the glasses I get from Zenni! They are great
Had a great experience with customer service. Received my glasses very quickly.
Very quick and easy to reorder my son's glasses. Thanks for your help.
Fits well and look very stylish in both colors I ordered.
Our factory-direct, online model allows us to offer all the same high-quality lens options that you’d get from an optician and traditional brick & mortar retail at 1/10th of the price.
Ready to revolutionize the way you buy glasses? At Zenni, we believe everyone should have access to high-quality, affordable eyeglasses. With over 4,000 frames and prices starting at $6.95 for single-vision prescription glasses, you don't have to limit yourself to just one pair when you order glasses online. Express all facets of your personality with our low-priced eyeglasses and sunglasses in every style, shape, and color imaginable.
Use our virtual try-on to see how your favorite frames will look instantly – try a pair of online eyeglasses without the risk! Once you've placed an order for eyeglasses online, your glasses are individually crafted at our state-of-the-art manufacturing facility and shipped directly to you.
We also offer multiple shipping options including our new 2-3 Business Days Rush Delivery Service.
Zenni Optical was founded in 2003 by two scientists to answer this question:
Doesn’t everyone deserve to look good while wearing an affordable pair of glasses? Thus, Zenni was born in the San Francisco Bay Area - a natural fit in the home of forward-thinking, tech-savvy companies. The mission was clear: Give people glasses they can actually afford but still make them look like a million bucks. It started small, a little company with big ideas, but it quickly grew into a phenomenon. Fashionistas, moms on-the-go, discerning customers; everyone found that they could get the selection they deserved at prices they could afford with Zenni Optical.
Zenni has since grown into an online optical industry leader. That’s prescription eyeglasses online. Prescription sunglasses online. Non-prescription sunglasses online. Sports glasses online. Goggles online. Maybe you get the picture. Zenni’s online.
Zenni Optical was built upon the following principles, and is dedicated to fulfilling them:
• To provide the most affordable eyeglasses to people all over the world.
• To provide the highest-quality optical lenses to our customers.
• To make it easy to order eyeglasses online.
• To provide exceptional customer support.
Thank you for posting your Zenni review of your order o5165077560, placed on October 27,2022, for one pair of single-vision distance eyeglasses.
You have placed more than 60 orders with us since the first order you placed, in 2017, and we were sorry to learn that your order o5165077560 arrived broken.
Consequently, we apologize for any dismay you experienced as a result.
We remade this order in the new order o5178831942, which the U.S. Postal Service website advises was delivered to you on November 12,2022.
We hope that you are satisfied with these eyeglasses, and we were happy to see that on November 13,2022, you placed a new order, o5183458006, for single-vision distance eyeglasses, and the post office website advises that these glasses were delivered to you on November 19,2022.
We also hope that you are satisfied with these eyeglasses, and that you have a wonderful Thanksgiving and a very happy holiday season!