I love my glasses but one of the clip ons (amber) had a little screw pop off the second time I wore them ..

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I love my glasses but one of the clip ons (amber) had a little screw pop off the second time I wore them ..

asked by Grace H. on 7/6/19

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Matt N. · Answer 1 · 2023-06-27T04:30Z

Matt N.

on 6/27/23

Zenni does not repair or send replacement parts. They refused my request for parts.

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Jeff H. [Zenni Optical Rep] · Answer 2 · 2019-07-08T10:57Z

Jeff H. [Zenni Optical Rep]

on 7/8/19

Hi. We're sorry to hear about this problem with your clip-on sunglasses. It is important to report these things to us when they happen. We encourage you to call us at 1-800-211-2105 or email us at service@zennioptical.com. If you choose to email us, please put your order number in the subject line of the email and we will get back to you promptly. Thank you.

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I love my glasses but one of the clip ons (amber) had a little screw pop off the second time I wore them ..

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